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Rated 3.4 out of 5 by 24 reviewers.
Rated 3.0 out of 5.0 by need improvement at counter i was not acknowledged as platinum member, service too slow February 21, 2014
Rated 1.0 out of 5.0 by he poor staff condition I had a bada experience because my company pay the room and the staff know me because l am a frecuente guess but the staff foget this situation I say ti my companie to search other hotel that aprece that we are a frecuently guess January 11, 2014
Rated 4.0 out of 5.0 by Es bueno pero.... El hotel es bueno, cumple con los estandares de Holiday Inn, pero necesita una remodelación, he estdo en otros hoteles de la zona y se ve ya un poco viejo.. January 3, 2014
Rated 4.0 out of 5.0 by Excellent attitud from desk person. Added to my favorites fast check in and great personal experience. i was given with several tips regarding Monterrey. Room very large and confortable. Recognized IHG rewards. I should have remembered the name of the desk person. He deserves recognicion. I was Helped with taxi as well. December 26, 2013
Rated 5.0 out of 5.0 by buen ambiente para familia Fuí a visitar familia con mis hijos y el ambiente del hotel me gustó para pasarlo en familia, los empleados son amables y el cuarto estaba limpio, tienen servicio a habitación de varios restaurantes, comodo para nosotros que con niños no queríamos salir de noche. December 7, 2013
Rated 5.0 out of 5.0 by Visita Hospital Me gusto mucho que me recibieran con la silla de ruedas y me dieran una habitacion con puerta en la tina de la regadera, esto me facilito mucho cuando me bañe, el personal muy amable y atnto. December 7, 2013
Rated 5.0 out of 5.0 by VIAJE POR NEGOCIO Me gusto el hotel, en general muy buena experiencia de servicio, el personal es muy atento, el hotel en general es muy cómodo, lo que más me gusto fue su servicio de internet es gratis y ofrecen 100 MB en las Habitaciones, pude trabajar sin problemas eso me resulto bastante bien. December 7, 2013
Rated 4.0 out of 5.0 by Old Rug bad smell I guess they put a lot of deodorant ,to take of the bad smell of an old rug. November 25, 2013
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