Rated 3.7 out of 5 by 67
Rated 4.0 out of 5.0 by FJ Regular Very disappointing
I usually stay in this hotel for business purposes. It used to have one of the best gyms I have seen in a business hotel. This stay I found out that the treadmills were not there anymore and were replaced by an old one. The bike was squeaky and in poor condition. No shower mat was available even after asking for one and the number of towels were reduced. The quality of the pillows was not the same as in my prior visits.
This might have been just a bad experience for this stay and I'm hoping that for my next visit, in a few days, service and quality are back to usual standards.
August 31, 2014
Rated 5.0 out of 5.0 by Lagunera Excelente Opción en viaje de Negocios
Mi estadía fue durante Agosto 2014, por un viaje de negocios, y fue excelente. El hotel estaba a pocos metros de la oficina así que era muy conveniente su localización. Además, el personal fue muy amable y servicial. La habitación muy cómoda y el baño limpísimo y con muy buena iluminación. El desayuno incluido no es muy grande, pero esta sabroso. Sin duda me hospedaré de nuevo en este hotel.
August 29, 2014
Rated 4.0 out of 5.0 great service
employees are friendly and great services!!
When we were arriving staff was very confident of the amenities of the hotel. breakfast was simple but delicious.
Lack of tables and chairs that will be my recommendation as improvement.
There were some customers who were talking after they ate breakfast and did not allow new guest to sit down and enjoy their meal.
August 27, 2014