Rated 4.4 out of 5 by 175
Rated 5.0 out of 5.0 房间空间大，服务很棒
在Holiday Inn monterrey入住10天，环境不错，���上很安静，客房空间较大，床铺也很大，卫生间等用品和设施比较干净， 无线上网，早餐也不错，环境干净整洁。服务生态度很好，咨询问题很耐心也很热心。同时有机场bus协助安排出行，很棒！
April 24, 2015
Rated 4.0 out of 5.0 by sboone14 Clean hotel with nice staff.
This was my first trip to Mexico, let alone Monterrey. The staff was very kind and polite, and the hotel was clean and comfortable. The security measures they had in place were not intrusive, but did give me a more secure feeling. I would definitely recommend this hotel to others.
April 21, 2015
Rated 3.0 out of 5.0 by LBM14 Cortesia
En la recepcion o estaban muy saturados o cansados pero no enfocados en la atencion
April 18, 2015
Rated 4.0 out of 5.0 by Hotel_Oscar Great business stay!
Good hotel for quick trip through Monterrey. Friendly staff and great shuttle service to airport. Will stay again.
April 17, 2015
Rated 1.0 out of 5.0 by TemoI Bad service from the start
Bad service started from the start of the arrival. I called for the airport shuttle to pick us up at the airport and the receptionist said the shuttle makes its rounds every 30 minutes and the next shuttle would be leaving in 5 minutes. The airport is less than a mile away from the hotel. After waiting 50 minutes and calling the hotel 3 times for the shuttle, another hotel shuttle picked us up even though it was the hotel's competition. When we pulled up to the hotel, the shuttle was in the parking lot.
I gave my concern to the receptionist and they told me the van went by the airport twice. After seeing the van, there was a no way 3 adults could have missed the van with the HI logo.
This set the tone for the rest of the stay. I don't recommend paying or staying at this hotel. I've been to other HI's or IHG properties in the US and other countries, and this was the worst experience.
April 16, 2015
Rated 5.0 out of 5.0 by Motus Best value for the area.
I used to stay at the competition down the road. The Holiday Inn Express is a nicer hotel and a much better value for the money.
April 16, 2015
Rated 5.0 out of 5.0 by Rafalave Atencion del Personal de recepcion
Excelente bienvenida a los huespedes .
Cortecia y disposicion para atender a las preguntas y solicitudes de servicio.
De igual forma al checkout, rapidez y cortecia para el servicio de transportacion al aeropuerto
April 13, 2015
Rated 5.0 out of 5.0 by cagarruta Estancia confortable
Pese a que fueron solo unas horas pero todo muy bien, continue viaje y me hospede en otro Holiday Inn
April 7, 2015