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Rated 4.4 out of 5 by 135 reviewers.
Rated 5.0 out of 5.0 by Pretty good for a nights stay And my room was the first one next to the elevator, and I still didn't hear a thing. This room was a Smoking room and I haven't seen an ash tray in about 10 years. If the desk person doesn't say it's a non-smoking room, then you should always ask. Also, the room didn't have a tub and I was able to just walk into the shower. This was a nice feature but had I been traveling with the family, it may have been awkward to giving the kids a shower . Again, make sure you ask if you need an actual tub. November 14, 2014
Rated 1.0 out of 5.0 by No honors for this platinum As a platinum member I did not get the royal treatment. I was not even offered the complimentRy water. I did not received the occasional upgrade. It was so bad when I got to the room, I had to call the front dest just to make sure I was still a platinum member. The complimentary bus shuttle didn't show up for more than 45 minutes. I ended up catching a ride with next door hotel shuttle that showed up twice while I waited. I will not be staying there anytime soon. November 8, 2014
Rated 4.0 out of 5.0 by Comfortable bed, great and friendly staff Overall, my stay was very good and comfortable. the only thing was the appereance in the bathroom. Some of the wall paper was coming off in a corner. Other than that, everything was well. November 4, 2014
Rated 5.0 out of 5.0 by agradable, variedad en el desayuno con respecto a otros hoteles Holiday In En el registro fue lenta la atención, la habitación fue muy comoda, el baño con todo lo necesario, me gusto la hora del snack por las tardes November 3, 2014
Rated 5.0 out of 5.0 by great service, great front desk Front desk very helpful in looking up phone #'s. Would have been lost. October 30, 2014
Rated 5.0 out of 5.0 by Excellent service 5 minutes away from the airport It has been extremely pleasant to stay at Hotel HIE Monterrey, as personnel is taking care of you with due diligence and make your stay as easy as possible from your first step in the lobby to the entrance of the airport the next day. October 30, 2014
Rated 4.0 out of 5.0 by Antes de NYC Buen hotel & comodo. Aunque puede mejorar. Siento que algunos hoteles Holiday Inn Express, tienen mejores camas / almohadas que otros. Quizas solo se necesite estandarizar eso. El servicio del hotel al aeropuerto, excelente y muy atento el personal. El desayuno muy variado y rico. October 29, 2014
Rated 5.0 out of 5.0 by Un ExcelenteServicio, Calidad en el Personal Realmente una experiencia en descanso y comfort aunado a un personal con una calidez en recepcion ! . Recomiendo ampliamente el Hotel Holiday inn Express Aeropuerto Monterrey! . La limpieza en las habitaciones impecables, el sistema de cable con los mejores canales !, Me quedo con la calidad y profesionallismo del personal que labora. October 28, 2014
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