Rated 4.4 out of 5 by 172
Rated 4.0 out of 5.0 Great business stay!
Good hotel for quick trip through Monterrey. Friendly staff and great shuttle service to airport. Will stay again.
April 17, 2015
Rated 1.0 out of 5.0 by TemoI Bad service from the start
Bad service started from the start of the arrival. I called for the airport shuttle to pick us up at the airport and the receptionist said the shuttle makes its rounds every 30 minutes and the next shuttle would be leaving in 5 minutes. The airport is less than a mile away from the hotel. After waiting 50 minutes and calling the hotel 3 times for the shuttle, another hotel shuttle picked us up even though it was the hotel's competition. When we pulled up to the hotel, the shuttle was in the parking lot.
I gave my concern to the receptionist and they told me the van went by the airport twice. After seeing the van, there was a no way 3 adults could have missed the van with the HI logo.
This set the tone for the rest of the stay. I don't recommend paying or staying at this hotel. I've been to other HI's or IHG properties in the US and other countries, and this was the worst experience.
April 16, 2015
Rated 5.0 out of 5.0 by Motus Best value for the area.
I used to stay at the competition down the road. The Holiday Inn Express is a nicer hotel and a much better value for the money.
April 16, 2015
Rated 5.0 out of 5.0 by Rafalave Atencion del Personal de recepcion
Excelente bienvenida a los huespedes .
Cortecia y disposicion para atender a las preguntas y solicitudes de servicio.
De igual forma al checkout, rapidez y cortecia para el servicio de transportacion al aeropuerto
April 13, 2015
Rated 5.0 out of 5.0 by cagarruta Estancia confortable
Pese a que fueron solo unas horas pero todo muy bien, continue viaje y me hospede en otro Holiday Inn
April 7, 2015
Rated 5.0 out of 5.0 by gzzzzz very nice!!
staff members are very friendly and help full i will be back thanks
April 6, 2015
Rated 5.0 out of 5.0 by berni 39 cuartos confortables, personal atento
para mi propósito de trabajo, fue una excelente opción por la cercanía al lugar de trabajo y por la comodidad del hotel. El desayuno de cortesía esta surtido y fresco.
March 19, 2015
Rated 5.0 out of 5.0 by fco zac servicio excelente y almohadas muy comodas
me pareció que se brinda un excelente servicio. los accesos al hotel están en buenas condiciones y sobre todo, tuve un descanso placentero. si regresare.
March 13, 2015