Rated 4.1 out of 5 by 137
Rated 5.0 out of 5.0 by Ottawa44 Comfortable rooms and great service
Everything was great with our stay of two days to do some shopping in Woodbury premium outlets. Staff is friendly and the rooms are clean, quite and comfortable.
August 21, 2014
Rated 4.0 out of 5.0 by mgrb relaxing at the holiday inn
This was a pit stop on our way home from taking our son up to college. It was perfect for relaxing after a long drive.
August 20, 2014
Rated 5.0 out of 5.0 by Mikkie Cape route stoppover
Good accommodations however more room and ammenities than we needed which was reflected in the price we paid.
August 20, 2014
Rated 4.0 out of 5.0 by Splintfinder Smell of rooms
The rooms have a weird smell. I have stayed several times and have found this to be the case in each room. It's sort of like a moldy/wet carpet smell.
I have also had an issue with neighbor noise, but it is not a major issue.
Otherwise the beds and pillows are very comfortable, the showers are clean and have nice pressure, and the staff has been very nice. I also enjoyed the meals I had in the restaurant.
Overall I have been pleased enough to return.
August 20, 2014
Rated 4.0 out of 5.0 by Dan222222222222 Perfect for Businss
This hotel is well kept and the staff is frendly. Its a little outdated, but not run down. The bar staff is perfect and adds to the hotel.
August 19, 2014
Rated 1.0 out of 5.0 by hsc1111 noisy ice machine and paper-thin walls
No upgrade for IHG Platinum member. Room assigned was across from the noicy vending machines and ice machines that had loud 'klunk klunk, klunk..." of ice automatically dropping every 5 minutes all night.
The room walls were so thin the next door alarm clock sounded like it was right beside my bed (and I could hear conversations clearly).
August 17, 2014
Rated 5.0 out of 5.0 by THS73 Excellent stay
We were in town for 2 nights for a wedding. We arrived at 10 AM after driving all night and we able to check in. I did call about 2 hours prior to arriving to ask if it was possible. They made every effort to accommodate us and Althea was very helpful and kind. Upon arriving the hotel looks very old but it is nicely updated inside. We did not have a chance to use any of the amenities such as the pool or restaurant but I was impressed with the selection of drinks at the bar and the Friday night karaoke was very entertaining. Danielle was behind the bar and she was excellent. The only issue I had was that the open closet area in the room where the ironing board is stored has plenty of light but no outlet. I had to unplug both the alarm clock and bedside lamp in order to charge our phones and then to iron a shirt. Overall, an excellent stay.
August 16, 2014
Rated 5.0 out of 5.0 by antgab2013 fantastic service
stay at this hotel was wonderful. Staff is very friendly and always will to help. food was great poll was amazing. I would recommend this hotel to anyone looking for a nice quiet clean place to getaway.
August 13, 2014
Rated 5.0 out of 5.0 by Ilove NewYork68 Very Nice Hotel
The front desk staff was welcoming and very helpful. The restaurant had a nice dinner and even better breakfast. The outdoor pool was lovely and the indoor pool was relaxing.
Overall a great stay!!
August 7, 2014
Rated 4.0 out of 5.0 by peteva Comfortable bed
Room was nice and bed was comfortable. Staff was nice. Only thing was that I would say is that I got a non-smoking room and it looks like someone did smoke in there. I told the front desk about it in the morning and they gave us a free breakfast. Other than that the room and accommodations were good.
August 6, 2014
Rated 5.0 out of 5.0 by JGIII consistently excellent
One of my favorite holiday inns to stay at. Staff isbalwaus pleasant and go out of their way to make your stay perfect.
July 31, 2014
Rated 5.0 out of 5.0 by suz228 Clean and comfortable
The hotel has a welcoming appearance on the outside and inside. The staff is very helpful and friendly. Everything was updated (except the bathtub, it was wavy). The room was clean, bright, and very comfortable. I didn't use the restaurant or pool, but it looked very inviting when I peeked in. The price was very reasonable.
July 31, 2014
Rated 5.0 out of 5.0 by AvaMaria Great restaurant food
After driving 11 hours straight, it was a nice surprise to arrive at a hotel with a friendly, helpful staff - including late service in the restaurant. Everything seemed well attended to in the hotel, i.e. our room smelled normal and was clean. The restaurant food was very good -really - not just because we were tired and hungry. The staff was professional and pleasant. Chef Jordan did a great job with our meals and was enjoyable to talk to as well. I would recommend staying and eating here.
Almost forgot, but they had a jazz singer in the lounge which was nice as well.
July 30, 2014
Rated 1.0 out of 5.0 by Dissatisfied Amputee Not Disabled Friendly
Not willing to make a below knee amputee comfortable. No shower chair when told there would be one there for me when reservations were made months in advance. Poor choice for a state rally host hotel!
July 26, 2014
Rated 5.0 out of 5.0 by Katherine63 Glad we stopped
My daughter and I checked in about 1 am - exhausted. We were going to drive home to CT but it was just too late. The man at the desk was great! Accommodating , helpful and put us at ease at such a late hour! The room was clean , affordable. All in all - a great experience. If we go to another concert at Bethel Woods we will definitely stay at Holiday Inn!!!
July 24, 2014
Rated 5.0 out of 5.0 by Magic54 Excellent staff. The General Manger in particular was warm and friendly. Great location
This great location is blessed with a warm, helpful and friendly staff. The property is extremely clean and orderly, the checkin process smooth and quick and any inquires I asked for (extra towels, directions locally, special dining requirements, special services ( refrigeration for special medical treatments) ) where all met with an enthusiasm and quickness that was extraordinary. They should all be commended. The General Mgr in particular .....Mr Horan......was attentive and enthusiastic. Our room was well lit, clean, ready for an early checkin and very quiet.
July 24, 2014
Rated 4.0 out of 5.0 by dmc346 OK
Thank goodness for an experienced Front Desk Supervisor, Doris.
She is quite efficient, caring and eager to please.
Nice to see someone who knows her job and practices it with great alacrity.
July 21, 2014
Rated 5.0 out of 5.0 Great Service
It's a great place to stay for any occasion and convenient to all locations.
July 18, 2014
Rated 1.0 out of 5.0 by Royalboater This hotel needs some attention asap..
the rooms, towels, beds etc need an upgrade.
dingy carpeting, bedding, towels looked to be 20 years old. im sorry this place needs some attention
July 18, 2014
Rated 5.0 out of 5.0 by Rally Guy Staff was great - owners questionable
We were there for a statewide event. While the staff bent over backwards to make our event a success, the owners consistently placed obstacles in our way. The organizer of the event was able to work around these obstacles but the event could have been more successful for both the attendees and the hotel had the owners been more open and communicative with the event organizers.
July 17, 2014
Rated 5.0 out of 5.0 by PORBOB Luxury, Friendliness and Comfort
I would like to take this time to thank the manager whom made himself available for the entire (3) day stay, for the rally. He was more interested in the needs of the patrons than any other manager that we have ever dealt with. The only complaint was the construction, which he had no control over. The staff at the front desk was also very helpful and very professional. We wish all hotels/motels would step up to the professionalism and courtesy that we óbserved this week. Thank you very much for a wonderful experience.
July 16, 2014
Rated 3.0 out of 5.0 by no name123 no answer
The front desk staff did an good job. They appeared professional and well trained. The room was dirty but the bathroom appeared clean. The mix up with the conference was not the staff's fault but rather that of the owners and that left us with an inconvenient location
July 16, 2014
Rated 1.0 out of 5.0 by macooch21 .horrible stay
rude check in employee. told it was a certain price but it was more. pool smelled and was dirty. restaurant was gross and took so long. room smelled of smoke and have children
July 9, 2014
Rated 5.0 out of 5.0 by G-Dub76 Super Staff and Accommodations
I was in Middletown for a family wedding. I nearly met with disaster when my dress did not arrive at my home in a timely manner. No sweat! I called ahead to the hotel where I had arranged for it to be sent. The GM personally received it and held it in his office until my arrival. The whole staff was very friendly, courteous, knowledgeable, and assistive. The facility is set off the street, surrounded by plush trees and land. There is an indoor pool and a huge outdoor one. The restaurant was superb! There is nightly kareoke--my family loved that. There are nationally known chain restaurants in walking distance and many others close by. The mall is very close (3-5 minutes) and has a WIDE selection and variety of nationally known stores and restaurants. There are outlet malls close by, as well. The area is very rustic and scenic. I enjoyed my stay here, although I was a bit concerned by a review I had read prior to my visit. It obviously was not true! I will lodge there again if I am in the area.
July 9, 2014
Rated 4.0 out of 5.0 by cathy8474` Thanks For A Great Time
It was nice to go away and feel so relaxed. My son loved your pool so much.
July 8, 2014
Rated 5.0 out of 5.0 by Joe2136 Comfortable
I enjoyed my stay at this holiday inn. It has great amenities. The indoor pool was amazing. Upon my arrival I was warmly welcomed by the staff and felt very comfortable. I will definitely stay at this location again and again!!
July 8, 2014
Rated 4.0 out of 5.0 by Justbud Room needs cleaning
Both the room and bathroom need better cleaning. I have had stayed here many times and the room being clean is hit or miss. you need to have the rugs steam cleaned. The young lady at the front desk was friendly. Half of the time I stay there the drains are slow to drain.
July 5, 2014
Rated 3.0 out of 5.0 by FingerLakesTraveler Convenient location
This hotel is conveniently located near Woodbury Common and right off the highway.
July 4, 2014
Rated 5.0 out of 5.0 by Steveb64 Excellent Stay
Was somewhat surprised when I arrived at the hotel. Did not know what to expect but found the Inn to be modern, very clean, well maintained, staff very professional and overall a good stay. Exceptional were the beds and linens providing for an excellent night's sleep. Buffet breakfast on Sat. morning using $4 voucher was extremely reasonable. Food was fresh and very good [loved the xtra large sausages!] and a good selection of hot and cold foods, etc. Staff was very attentive and nice. Overall very impressed with the hotel and the accomodations. Will certainly consider the HI again in the future!
July 2, 2014
Rated 4.0 out of 5.0 by AlElaine50 great hotel
We only stayed one night at the hotel and were very happy with our service and the room.
June 27, 2014