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Rated 4.1 out of 5 by 117 reviewers.
Rated 5.0 out of 5.0 by Great Stay, Friendly Staff, Coming Back !!!! I had a fabulous stay at the Holiday Inn Express Montgomery on Troy Highway. Everything was fantastic - clean room, friendly service, delicious breakfast, and the staff went above and beyond. I was just passing through this area and needed a break from driving - I picked the perfect spot. I travel for a living and will definitely be stopping here again. Thanks for a great stay !!! September 14, 2014
Rated 4.0 out of 5.0 by Comfortable stay and reasonably priced I have stayed at this hotel several times over the last few years. It's always comfortable and has breakfast available at 6:00 AM. The only thing I don't like is that there aren't many good restaurants nearby. September 3, 2014
Rated 5.0 out of 5.0 by Business Trip This is a great place to stay. Just far enough off the interstate to not have to deal with all the congestion. The staff was very helpful and friendly. The hotel was clean and the room was very comfortable. I would stay here again if I have to come back to the area. September 2, 2014
Rated 5.0 out of 5.0 by great stay they always greet you with a smile, they ask if there is anything they can do or get you, and in the morning the manager is there to greet you while entering the breakfast area. they really do care about you at this location August 31, 2014
Rated 2.0 out of 5.0 by This experience wasn't as good as before We stay here every year on our way down to the beach. Normally, we are treated very well by staff from the front desk to the housekeepers. This year, we seemed to come at a bad time. Staff was not nearly as friendly as before. They really need to use the words "Thank you," and "you're welcome." Was greeted as a club member rather than Platinum and after I showed my card, she still said the computer said I was Club so that's what she goes by. We went to our rooms and the kids started to get their swimming suits on, in all stages of undress, the door opens and another family barges in. They had given our rooms to someone else. It took us over 30 minutes to get it straightened out. Then, they canceled our keycards so then none of us could get in the room. Another 15 minutes to work out that problem. We booked a room for 6 and the bathroom had 3 towels! No sheets or blankets for the pull out bed. Pool had no towels and it took over 2 hours to get maybe 6 more towels for the 15 of us still at the pool. We will try it again next year but I really hope the customer service they once had has returned. We like the hotel but it was just too full of problems for us to come back. August 30, 2014
Rated 5.0 out of 5.0 by Great Service The staff was great, there was a good variety for breakfast. The bed was pretty comfortable. I wished I could have had more time to enjoy the pool and the fitness room. August 21, 2014
Rated 5.0 out of 5.0 by Great Customer Service The hotel was convenient to where I was going. Jay was the best, she went over and beyond to help me in the situation that I was faced with. I really appreciated all that she did for me. I would recommend this property. I wished I had more time to enjoy the amenities. I will be staying at this property again. August 18, 2014
Rated 5.0 out of 5.0 by Relaxing stay A comfortable place to rest. Bed mattress was good and a variety of pillows to choose from. The staff was more than willing to change my room due to a water leak. I came in without a reservation and the staff worked to find me a room and signed me up for the rewards program. I will be seeking IHG hotels in all my travels. August 17, 2014
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