Rated 4.8 out of 5 by 150
Rated 5.0 out of 5.0 by Ang Baby Directions
I called twice for directions and told staff which road and what direction I was coming from. Both times I was given directions from coming the oppisite direction.
The directions to facility should be written at desk for staff to read when needed.
The throw at the end of the bed was dirty.
December 30, 2013
Rated 5.0 out of 5.0 by atlantasusan Nice new property
Everything was very nice. The property is so new that it did not show up on my GPS and the directions are a little vague on the site. Took me a while to find it but when I did I enjoyed my stay very much. Good area around. I will stay here when headed to Montgomery rather then other choices closer to town. Affordable and new.
December 14, 2013
Rated 5.0 out of 5.0 by Albie New hotel
Hotel looks and feels new. Great stay.. Would want to stay again if in the area.
December 10, 2013
Rated 5.0 out of 5.0 by LB1234 Awsome
The entire staff and the hotel team were very polite, professional and a delight to be with. I would like to also give very high praise to a nice lady who tended to us during the morning breakfast time. Her name is Vera. What a delightful person - a true asset to your business. I have nothing but great things to say about this hotel and our recent stay experience.
December 6, 2013
Rated 5.0 out of 5.0 by conleyala Positive experience during my entire stay.
First time visitor. Quite impress with staff customer services and the cleanliness of the entire complex. Future out of town resident will be at one of your affiliate Hotel.
December 2, 2013
Rated 5.0 out of 5.0 by m45er We felt welcome
Wonderful agent at the desk, quick check in,very comfortable room, nice breakfast, and quick check out.
December 2, 2013
Rated 5.0 out of 5.0 by tojaoc Great IHE!
I have stayed at this location 3 times in the past couple of months, this is a wonderful HIE. The rooms and hotel's general area are kept very clean. Staff are very friendly and accommodating. Only improvement I would recommend are the trash containers in breakfast area need larger tops so the paper plates can fit. When this area is busy the small trash containers quickly fill and placing items through the small top can lead to extra mess.
December 1, 2013
Rated 5.0 out of 5.0 by mfm1dlm2 Excellent facility and great service
Lady at check-in counter was very pleasant and helpful. Our arrival was anticipated and check-in was expedited. Front desk staff provided suggestions for local dining options and local points of interest to explore. The included breakfast was quite good.
AFTER WORKING MY WAY THROUGH THIS EVALUATION INSTRUMENT AND FINALLY GETTING INFORMATION INPUT THAT MET RATHER STRICT REQUIREMENTS, IT OCCURS TO ME THAT MORE POSITIVE REVIEWS MIGHT BE RECEIVED WERE THE INSTRUMENT NOT SO TRYING.
November 27, 2013
Rated 5.0 out of 5.0 by grunt98 great place
me and my son spent two night here and it was great. the night manager was very knowledgeable about the local area and helped us find good places to eat. Would stay here again if the need ever arises.
November 27, 2013
Rated 5.0 out of 5.0 by BoysRus Checking in was a pleasure
Never have we received such positive attention when checking in. Thank you for thinking of our needs and offering solutions before we even asked for anything!
Your customer service and amenities are 5 star. Thank you for making our stay with our 3 small boys in one room workable. That is not an easy task.
November 27, 2013
Rated 4.0 out of 5.0 by CameraGuy12475984 Shopping and golf
If you like to shop or golf this is an excellent destination.
November 22, 2013
Rated 5.0 out of 5.0 by TMore3 Overall good stay
I have stayed at this property whenever in the Montgomery area. The rooms are clean, the staff friendly and knowledgeable, and the location convenient. Don't change. Thanks
November 20, 2013
Rated 5.0 out of 5.0 by wheatgrasslady Great Customer Service
I needed to stay at a nearby hotel while I had some work done on my house. I am handicapped and the first person I talked to at the front desk made sure a room was reserved for me on the first floor and not to far away from the front lobby. I mentioned that I had some computer work I needed to do so along with my room key was the password to connect to the internet. The Lady who presides over the kitchen remembered my name each morning and made sure that the things I liked were available and even brought them over to my table. One day I wasn't feeling well and for some reason a lady from housekeeping knocked on the door and asked if I needed something. I told her yes and she promptly went to the front desk and brought me back a bottle of cold water. Although I was away from the comforts of home your staff made me feel very comfortable and I appreciated the quick responses to my needs and requests. I got a lot done and really left feeling quite refreshed. Thanks to you all for a job well done!
November 20, 2013
Rated 5.0 out of 5.0 by PatMark13 Great room and great service
The room exceeded our expectations. It was very spacious, size of bathroom was more than adequate and the room smelled fresh and clean. It didn't have that typical fragrance that hides odors that many hotels have. We had a king bed and we slept soundly each night. We never heard any of the other guests. The employees were very friendly and accommodating. Breakfast was very good and I think they have the best cinnamon rolls going. They were warm, tender and not overly gooey sweet. We would stay again without a doubt.
November 13, 2013
Rated 5.0 out of 5.0 by Golfchick Great stay!
This is the best Holiday Inn Express hotel we've stayed in. The hotel feels brand new, and from the minute you walk in the door, you are pampered by the staff. We were immediately offered a fresh cup of coffee. The desk staff was extremely friendly and gave us several excellent suggestions for restaurants. The breakfast offerings were varied and plentiful, and the breakfast staff (Vera) was especially nice and helpful. The hotel is also close to restaurants, shopping, and the RTJ golf trail facility at Capitol Hill (you can see one of the courses from the hotel). If we ever find ourselves in Prattville again, we would definitely stay here - a great value for the price.
November 2, 2013
Rated 5.0 out of 5.0 by ramjet1 My stay
It was great. Friendly staff, good breakfast Good location
October 30, 2013
Rated 5.0 out of 5.0 by Bb66 Cleanliness
This motel is a great place to visit. The property both inside and out is extremely clean and convenient. Beds are comfy, everything you need is available. Nice to have fridg and coffee pot. The staff was very helpful and courteous. The breakfast bar is wonderful. Location is quiet and convenient to shopping and nice restaurants. Highly recommend this place.
October 24, 2013
Rated 5.0 out of 5.0 by PRIS53 Great Service and Overall Experience
I highly recommend this Holiday Inn Express. The location is ideal for shopping plus easy access to the Interstate. The staff is excellent no matter what time of day it may be -- always friendly and happy!!
October 23, 2013
Rated 5.0 out of 5.0 by prevost42 Great service
Only came across the desk clerk and she was great. She gave us good info on food and places to visit plus worked with us on a room upgrade.
October 23, 2013
Rated 5.0 out of 5.0 by Morton Great stop over
Refreshing to know that these types of Hotels still exist for a quick family stop over at the price you pay. Thank you for amazing customer service too.
October 15, 2013
Rated 5.0 out of 5.0 by mst603 Best Property Ever
We were greeted at the door by friendly staff. Staff was great to recommend dining possibilities. Manager was in lobby greeting guests as well as mopping floor, (impressive). Property was clean, beautiful setting, near theatres, restaurants and golf course. Even though the property is a year old, it appears to be new. Wonderfully maintained. After seeing a lot of Holiday Inn Expresses, this one will have to be at the top of my list. We go to Orange Beach every year with an overnight stay in Prattville. This hotel is now our hotel of choice on these trips.
October 14, 2013
Rated 5.0 out of 5.0 by Joebling One night stay
Clean and comfortable for a one night layover! Customer service was good and the beds were very comfortable. I would stay here again!
October 8, 2013
Rated 5.0 out of 5.0 by MilltownTraveler Positive Experience
Easy access from I-65. Close to large variety of shopping and restaurants. Staff was very friendly and helpful.
October 7, 2013
Rated 5.0 out of 5.0 by BOCULLY THE BEST HOLIDAY INN EXPRESS YET
TRULY AN ENJOYABLE EXPERIENCE...ROOM AND PROPERTY WAS EXCELLENT AND ALMOST NEW. STAFF WAS VERY COURTEOUS AND HELPFUL WITH RECOMMENDATIONS FOR RESTAURANTS.
WOULD DEFINITELY STAY HERE AGAIN!
October 3, 2013
Rated 5.0 out of 5.0 by Manda31 Great!!
Great stay. Clean, comfortable rooms and friendly staff!! Would definitely stay again!
September 23, 2013
Rated 5.0 out of 5.0 by ramjet1 Travel overnight
Great staff. Had helpful suggestions to eating and parking as we were towing a trailer. Xery good breakfast. Yes we will stay again when we are in the area.
September 9, 2013
Rated 5.0 out of 5.0 by Nate20 Outstanding experience
This was a wonderful stay the property was beautiful the room was clean, The night mgr and the food services lady were assets to the company My Stay was on 29 Aug 2013
September 7, 2013
Rated 5.0 out of 5.0 by Brew5561 Restful and Relaxing
Our stay was very nice, the staff was very friendly and helpful and the room was clean and comfortable. Will stay there again!
September 5, 2013
Rated 5.0 out of 5.0 by Janisea Clean rooms
Comfortable bed and spacious clean rooms. Very friendly staff
September 4, 2013
Rated 5.0 out of 5.0 by MBoyd715 Great Location to everything we need
My family and I were traveling up north and stopped by the Express for the night. The hotel is beautiful and is very centrally located to all things that we needed (food, entertainment and of course Walmart).
The staff was very friendly and the view from my room over the golf course was great.
Thanks alot and will be back soon.
September 4, 2013