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Rated 4.2 out of 5 by 203 reviewers.
Rated 3.0 out of 5.0 by dirty halls and lousy breakfast hall ways were not vacuumed stairwells were dirty rooms not ready at check in.. language barriers August 16, 2014
Rated 2.0 out of 5.0 by horrible check-in experience checked in by a very cold, not very motivated person by the name of Shannon. no welcome as club membrr, no information about any ammenities - nothing! when we entered the room, the sofa bed wasn't prepared. I reserved for 4 people. when i went back to the registration to complain i only heard that the hotel doesn't do that. message to me - i will most likely not book with HI express again on a family vacation. the room was full of dust. my daughter had to take her asthma spray to breath in that room. August 14, 2014
Rated 4.0 out of 5.0 by 还可以 卫生还可以,不过空调比较吵。 早餐算不错,不过选择不多。总体来还可以。 靠近机场免费SHUTTLE巴士,停车要另外收费。 August 14, 2014
Rated 4.0 out of 5.0 by the breakfast If it wasn't for the breakfast the experience would be very good. At 9:30 (finishing at 10), there were no fruit, no potatoes, no bacon, no english muffin. only eggs, saussage, toast, pancakes and yaourt. August 14, 2014
Rated 4.0 out of 5.0 by Nice Stay I would recommend this hotel as a place to stay in the greater Montreal area. The facilities are fairly new and clean. Quality of continental breakfast food served is quite good. There is a small bistro/restaurant located in the hotel - food selection is a bit limited, however, quality of food is good and the staff are quite friendly and pleasant. The only thing I didn't enjoy was the fact there is a gas station located across from the hotel and when trucks stop to fill up, some of them create quite a bit of noise. August 12, 2014
Rated 3.0 out of 5.0 Knock, Knock... Who's there? Who's in my bed? Well I must say overall I did like this hotel. The convenience to and from the Airport was incredible and if that is what you are looking for this is the place to stay. On the other hand I was quite disappointed by our check in and the hassle we had after we checked in. The hotel had given keys to our room to another guest and they came in and woke my son and I up (did i mention we were on a flight all night then walked all over downtown Montreal while we waited to check in). SO that was the first time we were awaken. Then Housekeeping comes in to check what is going on an why were were in the room. Then we were awaken a third time by the front desk asking us if we had the "right room", I was like umm yeah you checked us in here. Then she has the nerve to ask a dumb question if we got in with a room key lol. I was like YES you checked us in. Then they said that they had another person with my name in another room.... anyways it was a big mess and we did not make our meeting that night due to us not getting the sleep we needed. Management did apologize and gave me some extra points so that was nice, but missing my meeting with my friend that I haven't seen in years was priceless. August 12, 2014
Rated 2.0 out of 5.0 by not clean and not good service not a very good experience, i found hair in the bed and the desk was not clean a bit noisy not the best insulation but the staff were very attentive when I showed them the problem Fand b regular... August 12, 2014
Rated 4.0 out of 5.0 Location The only reason I choose this hotel is location near highway and airport. The price was reasonable. August 12, 2014
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