Rated 4.2 out of 5 by 225
Rated 5.0 out of 5.0 by Lb14 amazing hotel
Amazing staff, rooms, amenities, hotel is beyond great! 100/100. Josh and Shannon were outstanding and so helpful. By far the best hotel staff I have ever encountered.
September 25, 2014
Rated 1.0 out of 5.0 by Suzzzie 27 State of the bathroom
The bathroom was very dirty. The walls and the light switches were stained.
September 25, 2014
Rated 5.0 out of 5.0 by Waterlillimm Quality
Great sleep in a great location. The staff was very quick and courteous. Each and every member of our party of 5 were impressed with the details that were exactly as described by myself after booking. Extra towels were delivered quickly and with a smile. The property shows that the staff are team players and are proud to work at this property.
September 24, 2014
Rated 5.0 out of 5.0 by Oudini Great night !
Quiet and tranquility ! The best after a plane trip !
September 21, 2014
Rated 3.0 out of 5.0 by DM19 Good service
Negative; Swiming pool was closed for the duration we stayed.
Positive:Room service staff and breakfast area staff provided very good service.
September 18, 2014
Rated 5.0 out of 5.0 by Dollard Room, breakfast and service.
Great room, wood floor. Very good breakfast. Excellent service. I recommend to Hotel for Business affairs.
September 16, 2014
Rated 1.0 out of 5.0 by Ce&De poor
We did ask for quiet room but ended up in a noise one.
not clean and that was the over all situation in the hotel.
not enough towels not only one but on the two days that we stayed. had to ask for more even 2 times because the first time they did not bring them to the room
On the second day they did not have any more so....
the room was not cleaned as it should the toothpaste of earlier visiters was still on the bathroom wall.
had to clean first before you could properly put your things on table and other places.
Breakfast though was perfect.
We travel around for 6 weeks and this was the worst place ever.
go and look how it must be at the HIE In quebec city.
You can learn from them
Will write at home also our expierience on trip adviser.
September 11, 2014
Rated 2.0 out of 5.0 by RK123 Good Hotel, Terrible Staff
The hotel is very upscale with a great breakfast and luxurious room. The problem is the staff. The front desk staff are very rude and lie to you. Also, the breakfast options are great but they take a very long time to re-stock. If eggs are done, expect to wait 30 mins before getting any more. You also have to constantly nag the staff for more of the food you want so they can finally bring it out!
September 10, 2014