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Rated 3.4 out of 5 by 195 reviewers.
Rated 5.0 out of 5.0 by nice weekend enjoyed our stay in Montreal, was there for convienience to Palais de Congres, for convention, worked out well September 3, 2014
Rated 4.0 out of 5.0 by Habitaciones amplias y confortables. Suites a precio muy asequible (incluso para tratarse de la muy cara ciudad de Montreal). Situación muy céntrica, próximo al Palacio de Congresos, al Ayuntamiento, a los muelles del puerto y a las zonas más animadas de la ciudad (el Barrio de los Espectáculos, por ejemplo). Habitaciones con amplios armarios, pequeña cocina equipada con buena cafetera, gran nevera y muchos armarios de cocina (lo cual te permite, si quieres, desayunar y cenar en la propia habitación con lo que adquieras en el supermercado próximo al hotel), mesa de trabajo, varios sillones con reposapiés y (lo más importante de todo)... silencio absoluto (no se oye ni una mosca). September 3, 2014
Rated 3.0 out of 5.0 by Leaking Toilet & noisy air conditioner Well this is the first negative review I have made with HI Express. Upon entering the room I found a large pool of water around the toilet. I reported it and said could I have another room. I was told that maintenance would be up soon to rectify the problem. I left for supper about 5 pm. I returned about 8 pm and found the same toilet water issue. Thought it was too lated to complain again so I lived with it and wore my shoes in the bath room. I put towels on the floor to sop up the toilet water.. The air conditioner worked but was extremely noisy I had to get up in the middle of the night to shut it off. I tried to adjust the grates to stop the rattling but with no success so the room was warmer than I like. I reported it to the front desk in the morning and was told no problem with my room had been logged by the evening staff. I also thought the $20 dollar parking charge was a bit too much. Regards Some compensation was offered and accepted. 1000 points John S September 2, 2014
Rated 2.0 out of 5.0 by Avoid if Possible This property is extremely outdated and in desperate need of a face lift, especially the rooms. The furniture and carpet were bad, and the room needed a paint job 10 years ago! The hotel looks like it used to be a apartment building, and my room only had one air conditioner for two rooms which was very inefficient. The location is good and the staff were friendly and VERY helpful. Holiday Inn needs to put this property though on the immediate renovate list. September 2, 2014
Rated 3.0 out of 5.0 by Dated rooms and location of hotel (not is the best area) Dated rooms and location of hotel (not is the best area) September 2, 2014
Rated 4.0 out of 5.0 by große Zimmer (Suites) Wenn die Klima Anlage aus ist, war es ok, Anfangs viel zu kalt und das Personal lässt gerne den Abzug im Bad laufen und verschwendet dadurch (und mit der Klimaanlage) unnötig Energie. Die schöne große Küche war leider eher fake, da kein Herd, Backofen Geschirr oder Töpfe (aber eine große Geschirrspülmaschine) vorhanden. Sonst hätte ich gerne darin für Kollegen gekocht. Der Kühlschrank war eher zu groß. Das Frühstück war halt amerikanisch...da vermisse ich den gesunden Variantenreichtum in China. Sosnt schönes großes Zimmer. sauber ruhig und zentral. September 1, 2014
Rated 5.0 out of 5.0 by Excellent Hotel Excellent Hotel, great location, close to everything. Comfortable 1 bedroom suite to sleep late in while hubby was up early. Great coffee and tasty breakfast to get us going in the morning. Friendly bilingual staff gave us great info on things. August 31, 2014
Rated 5.0 out of 5.0 by Reservations Problem The Guest Service Manager at the hotel handled a mistake that had been made in the arrival dates of my reservation in a very professional and friendly manner. As the date of our scheduled arrival was at the height of the travel season, resolving this problem avoided my arriving at the hotel late in the evening and finding that a room was not available there and probably elsewhere. August 30, 2014
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