Rated 3.5 out of 5 by 285
Rated 5.0 out of 5.0 by TerriTeresa Super Location!
Great location for anyone visiting Montreal - the onsite parking makes a big difference! Enjoy all that Montreal has to offer steps from the hotel: Shopping on Ste. Catherine, NHL Hockey with the Canadians, Concerts, and everything wonderful in Montreal!
March 2, 2015
Rated 5.0 out of 5.0 by Pat2439 Nice clean room
Three of us shared suite. There was plenty of room.
Also, Like the fact there was plenty of hot water for our showers.
February 26, 2015
Rated 4.0 out of 5.0 by annimina Como en casa
Las habitaciones son bastante amplias, y la cocineta hacen que la estancia sea mas sencilla y practica, la cama fue muy comoda, el desayuno tiene una buena varidad y bastante bueno de sabor.
Se tiene que mejorar el servicio del personal!
February 24, 2015
Rated 5.0 out of 5.0 by Cassie96 Home felt room
Fast service at check in. Great comfortable bed with clean surroundings. Relaxing environment.
Very quiet for a downtown setting. Had a wonderful vacation.
February 23, 2015
Rated 2.0 out of 5.0 by Alona VERY disappointed in customer service
After searching extensively for a good hotel we chose this one because there was a package deal advertised on the website. After staying for two nights, we received a knock very early the day of our departure, jolting us out of bed, at which time we received our bill. We were very disappointed to see that there was no special deal acknowledged on the bill and we were charged a parking fee that we were assured we would not incur.
Upon discussing this with the front desk management, nothing was done to accommodate our inconvenience and dissatisfaction. They removed the parking fee that was not supposed to be there in the first place, but besides that, nothing was done.
In all my years of staying at hotels for business, I have never felt so disappointed by a booking and unhappy as I leave.
February 23, 2015
Rated 5.0 out of 5.0 Valentine Weekend
It was cold but the Hotel was warm and convienent. the staff was great in helping us find our way and eat awsome food.
February 22, 2015
Rated 2.0 out of 5.0 by mikey1222 Needs big facelift
The staff are awesome, friendly and helpful. The location and breakfast are great. The room was shocking, hasn't been painted in many years, not real clean. The beds were ready for the garbage. The rooms need serious updating, this is a 2 star at best. Room 705 that we stayed in which was non-smoking reeked of cigarette smoke.
February 17, 2015
Rated 3.0 out of 5.0 by billybob27 Poor plumbing fixtures
The sink faucet leaked all over the countertop each time it was used. The handle for the shower was so loose it seemed it would fall off at any time. Controlling water temperature with this handle was almost impossible.
The hotel needs to hire someone in maintenance that knows how to work on plumbing fixtures.
February 16, 2015