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Rated 3.4 out of 5 by 88 reviewers.
Rated 5.0 out of 5.0 by great location Near Saint Denis and Saint Catherine, but far enough away that your boss won't say you are staying in a fun part of town. January 31, 2014
Rated 3.0 out of 5.0 by Great Value Large rooms and indoor parking make for great value. Staff was helpful with securing parking for a late arrival and forgetting a phone charger. However the room was cold when we arrived late, so we had to crank the heat and go get a poutine on St. Catherine street while the room warmed up. January 28, 2014
Rated 1.0 out of 5.0 by Great service but a run down hotel seriously lacking maintenance This could be a great hotel. It is well located next to important institutions in the downtown area. Unfortunately, even though the staff is VERY friendly, it is a run down hotel seriously lacking maintenance. The bed linen and spread had holes into it and the spread was dirty. The bathroom was disgusting with mould and dirt. The carpet was so disgusting that we were afraid to step onto it without our shoes. The heater was broken so we woke up in an overheated room (26 celsius). The faucets were also broken. The walls are full of scratches and seriously need a little paint. Overall, it was our worst stay in a hotel chain. Once again, the employees are doing a great job even though it is not easy! It is obvious that they know they work in a run down hotel. January 14, 2014
Rated 1.0 out of 5.0 Extremely disappointed This hotel is the worst I have been in my entire traveling career. The carpet is really....really....really... dirty and stink. I was with my baby girl, so I took extreme cautions so that she did not get sick. The bed was so uncomfortable, we slept one night and spent the rest at our family's house. The sofa is worn completely. The internet is garbage. The staff transferred us through three different rooms, there was not a bit of difference, so we randomly chose one. Wow...what a messy hotel...choose something else so that you don't end up like me. January 13, 2014
Rated 2.0 out of 5.0 by Downgrade Need renovation. Parking vallet not available anymore. Poor bed January 8, 2014
Rated 3.0 out of 5.0 by A bit shabby Our large corner suite gave us a lot of space to move around but the room was quite worn and showed signs of poor maintenance, paint on the carpet, clogged kitchen sink... The breakfast was adequate but the cafe only seems to use disposable items so piles of styrofoam and plastic cutlery was being thrown out. Overall the experience was fine. December 30, 2013
Rated 4.0 out of 5.0 by Roberto, Front desk clerk is an asset to the hotel My first night was horrid as the heater was not working. Foolishly, I waited until the morning to alert them to this. But very quickly afterwards it was corrected and a duffet was also provided for me. I suggested they get rid of the cigarette burned blanket. "Give them away to the many homeless people in and around all of Montreal." The staff are very friendly and the full breakfast is good. I give them a 10 for the hot milk provided for the coffee. Such a nice touch! The carpets look very soiled so do bring slippers. I will return in the spring. gee wiz December 17, 2013
Rated 5.0 out of 5.0 by Large clean room. Everything we needed was provided including a nice breakfast. Five of us (my 2 daughters and 2 granddaughters shared this large double room and had lots of space and a wonderful stay. I wish I had known we had a kitchen because we would have brought food rather than order pizza. ( The pizza place was recommended by your staff and was great). Would stay here anytime! December 13, 2013
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