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Rated 3.4 out of 5 by 170 reviewers.
Rated 4.0 out of 5.0 by Big rooms, great service, good food Comfortable hotel in good location, ideal for a longer stay. Good service. August 15, 2014
Rated 4.0 out of 5.0 by good value but continental breakfast is rather uneatable. This is a nice hotel with good value but I am highly disappointed by the continental breakfast. The eggs (whether they are scrambled or baked like a pancake with a questionable 'orange' cheese-like plastic-type sauce in them) are that bland that they are pretty much uneatable. It's not so difficult to add salt so please chefs do it! Same goes for the 'meat' choices. Not eatable. Fruits and yoghurts are good. A little less sweet stuff (cereal!) and a bit more savoury/not unhealthy sweet choices would make it so much better.. August 15, 2014
Rated 4.0 out of 5.0 by Good Location, nice size room, no pool, old facility This hotel location was very good, very close to down town and major shopping and food. The room was a very nice size with a sofa bed and kitchen (that we did not use anyway). The main room has some cleaning issue like finding a spider web in one of the corners. The AC was very cold in the room with sofa bed but not as efficient in the main room with 2 beds. I think the price was expensive for the value of our stay. The Internet access was slow at times. There is no pool which is an issue for the kids. The breakfast was OK but the eggs had bacon and I inquired if they could serve some without pork to no available. The only reason I would stay there is the location in light of no other better options. Somehow there was a convention in town and that is why we could not find anything better for the night. I stayed in other Holiday Express locations and this was kind of the worst. I also felt that the staff were not as friendly as other locations. August 11, 2014
Rated 2.0 out of 5.0 by bad stay bed hard as a rock, no air , no pool, charge for parking, water on floor from fridge when we first arrived August 10, 2014
Rated 3.0 out of 5.0 by Great location, poor property This was our first visit to Montreal and we booked this hotel based on its location. It is located close to Rue Siante Catherine, Notre Dame Basillica and old Montreal, all walkable distance. While the exterior looks good, you walk into a dated property. The underground car parking is accessible form a side street only and is rather dark and dusty. There was a lot of sand all over without any renovation work. The one bed room corner suite had dated furniture, was in need of paint and general upgrades though it was comfortable and clean overall. The bedroom Air Conditioner was very effective but the thermostat or the controls did not work. Despite my complaint and a visit by someone form house keeping on day one, it wasn't fixed till the time we left after two nights. So much for customer service. I had to get up a few times in the night to switch it off and on. The breakfast room was cramped for space and the quality of breakfast was below Holiday Inn standards. For confectionary, they had only cinnamon rolls, no muffins and the sausage patties were chewy. I will recommend this property only for its location. August 9, 2014
Rated 4.0 out of 5.0 by Comfortable and clean Rooms are clean, comfortable, and quiet. Employees are helpful and friendly. Parking fees are very expensive. August 6, 2014
Rated 2.0 out of 5.0 by Too expensive and poor internet speed Would never stay here again, based on this experience. Did not get rooms requested, cost was way too much. Internet was slow. Very old feeling to rooms. August 4, 2014
Rated 4.0 out of 5.0 by Helpful staff and clean premises Friendly and competent personnel. Spacious rooms, with a good range of amenities and very clean. Furniture somewhat dated. August 4, 2014
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