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Rated 3.4 out of 5 by 183 reviewers.
Rated 1.0 out of 5.0 by THEFT AWFUL experience. Not only the hotel is old and dirty, my room was non-smoker and it smelled like someone had been smoking right before I came in. The worse part is that clothing items that were not inside my locked suitcase were STOLEN. I spoke to the manager and she did NOTHING about it, because the housekeeper that cleaned my room has been working with them for years and because the security camera did not show her going out of my room with the stolen item in her hands. Of course the item stolen was small enough to fit in a pocket. Which made it very easy to fool a security camera. I would definitely NOT recommend this hotel. If you venture to stay in it, leave EVERYTHING locked and safe. The personnel of this hotel is not to be trusted. August 26, 2014
Rated 2.0 out of 5.0 by Notification/directions On the day of arrival City had parade that closed motel street. Recommend you send email ahead of time when you send note you expect me telling of this conflict! A call to front desk was answered in a "so what" attitude when asked about another way to get to motel. After being in massive traffic jam, then used direction in motel email which said to turn left at Rue St Laurent when in fact motel was to the right. To be honest that was not what I wanted to experience. When I mentioned this problem at check in I got another lackidasical comment of "it may be wrong". I stay in a Holiday Inn mostly when I travel, but this was absolutely the worst experience. This probably won't get acted on but it should! August 25, 2014
Rated 4.0 out of 5.0 by Good stay All in all, the stay was good. I was here for seven nights recently for a couple of meetings. August 24, 2014
Rated 5.0 out of 5.0 by Great value of a hotel service The hotel has very caring staff for their customers. They patiently provide tourist information, including locations, main interests and how to get there. They gave you a map and pointed out the places you are interested. August 24, 2014
Rated 2.0 out of 5.0 by Mixed A/C didn't work and room needed updating, but in theory those are fixable. At certain points the breakfast line was far too crowded August 22, 2014
Rated 4.0 out of 5.0 by Excelente ubicacion Excelente ubicacion. Cercano a todo. El bus del aeropuerto te deja y regresa desde la esquina del hotel: Muy bueno, no tienes necesidad de viajar en taxi. La habitación buena en general. Solo sugiero 2 cosas: INFORMAR QUE SI NO SE DEJA UNA TARJETA DE CREDITO HAY UN DEPOSITO DE 250 CAD QUE SE TIENE QUE DAR EN CASH EL HORARIO DEL DESAYUNO ES MUY RESTRINGIDO August 21, 2014
Rated 5.0 out of 5.0 by awesome i would stay there again because of the friendly and the service was excellent August 21, 2014
Rated 4.0 out of 5.0 by Convenient, large rooms Front desk staff were great! Breakfast room staff seemed busy but did not respond to requests to clean dirty tables or refill coffee and milk. Location is very convenient if you are near Chinatown or downtown UQAM, McGill, etc. August 21, 2014
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