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Rated 4.4 out of 5 by 146 reviewers.
Rated 5.0 out of 5.0 by Visiting the high desert Hotel was clean and staff was exceptional. The breakfast was good and service was pleasant. September 29, 2014
Rated 5.0 out of 5.0 by What a great experience! We are so pleased to have stayed at this property. We have stayed before and will stay again. Our King Suite was clean, spacious, comfortable and up-to-date. We stayed two nights and took day trips for pleasure. Brenda is an exceptional employee. She well represents customer service and the hotel. The breakfast room was clean and welcoming. The food was replenished and ample, as well as, tasty. Brenda greeted each guest with a cheery welcome. The tables were kept clean and ready for your pleasure and or/the next guest. She wished departing guests a good day and thanked them for staying at Holiday Inn Express. Really? One would have thought you were her personal guest. How fortunate you are to have her on your staff. At check-in the front desk clerk was so pleasant, as was the check-out attendant. What a great experience! September 29, 2014
Rated 5.0 out of 5.0 by The room It was great. It was very comfortable and was near to the downtown. September 27, 2014
Rated 4.0 out of 5.0 by Recent Stay I have used the Montrose Holiday In Express in Montrose for over 10 years. The staff and accommodations have always been excellent up until this visit. While the accommodations are still excellent, I incurred some less that excellent customer service when making reservations. September 26, 2014
Rated 5.0 out of 5.0 by towels every thing was great and enjoyed the stay. One thing was one of the bath towels felt wet/damp, the other were dry. The damp towel was the one on top, the were dry as I mentioned. September 25, 2014
Rated 5.0 out of 5.0 by Montrose Lodging Thighs was a last minute choice for lodging while travelling for business and I was able to obtain a reservation for one of two remaining rooms. My choices therefore were limited, but found good accommodations. My only negative view,was for the price I can't fathom why the room was with out a fridge and microwave. September 25, 2014
Rated 3.0 out of 5.0 by Previously quality hotel chain. Now embracing cheaper materials. I used to be able to count on a reasonably nice stay without worry of noise or dirtiness from previous occupants, and a nice shower. Over the last 8 years or so Holiday Inn has embraced cheaper building and materials construction that has impacted the quietness of the hotel rooms and the quality of the tub/showers. I recommend guests look at any of the newer H.I. multi level locations as a two to two and one half star rated hotel now. September 23, 2014
Rated 5.0 out of 5.0 by Great Place and Comfort First time my husband and I stayed at a Holiday Inn Express. They staff were very nice and accommodating. The breakfast was more than we expected and very tasty. The room was clean and well kept. I would definitely stay in another Holiday Inn Express! Very pleased with the price too. September 18, 2014
Rated 2.0 out of 5.0 by Golfing in Montrose Rooms wweere not very clean , needs attention to detail September 18, 2014
Rated 5.0 out of 5.0 by great accommodations, very friendly and helpful staff Very good accommodations, clean, new look, exceptionally friendly and helpful staff. September 14, 2014
Rated 5.0 out of 5.0 by Comfortable night in Montrose The hotel is in a quiet location in Montrose; the parking lot entry is a bit cumbersome to find, but the hotel was excellent. The free breakfast buffet had an extensive selection, and the bed was very comfortable. September 11, 2014
Rated 5.0 out of 5.0 by Holiday Express Suites Montrose Very clean and comfortable, modern up to date,furnishings and TV HD. Friendly helpful staff, reasonable rates. September 7, 2014
Rated 4.0 out of 5.0 by Great front desk staff Your front desk staff was very helpful and friendly. The breakfast lady upbeat and friendly. September 5, 2014
Rated 1.0 out of 5.0 by Disappointed and surprised Several issues throughout the stay that were not followed up on by management. First bad experience we have had when using the Holiday Express as a first choice option, will be our last as we have other hotel options to choose from when planning travel. September 4, 2014
Rated 5.0 out of 5.0 by I am impressed I was very impressed with my stay here in Montrose. I travel frequently for business and this was a personal stay, however I would rank this Hotel as one of my top 5 favorite Hotels in the country. Friendly and professional staff, very clean rooms and general lobby area. Good Job Staff !!! September 4, 2014
Rated 5.0 out of 5.0 by nice place / great staff Traveling with my two children, we had a two night stay in Montrose. We enjoyed our stay very much visiting both the North and South Rim of the Black Canyon of the Gunnison NP. Relaxing in the hotel was possible as we had spacious and very quiet rooms. The staff was very friendly. September 2, 2014
Rated 5.0 out of 5.0 by Mrs. Fox is a valuable asset to this Holiday Inn Express This was one of the most pleasurable Holiday Inn Express's I have been in. August 31, 2014
Rated 5.0 out of 5.0 by Staff The staff is always so helpful and happy, thank you August 29, 2014
Rated 5.0 out of 5.0 by great stay bad WIFI Everything about my stay was great the only problem I had was the WIFI. When I could get hooked in to the system it was incredibly slow so after a few days I just shut down and just used 3G. Otherwise my stay was great. Thanks to all the wonderful staff. August 28, 2014
Rated 5.0 out of 5.0 by Find Suite and great people. We were delighted to get this suite after a lesser experience in another accomodation in Montrose in the past. The room was clean and spacious, the people were cheerful and helpful, and we rested well, better than expected. Perhaps the best place to stay in Montrose, CO. And reasonably close to the Black Canyon of the Gunnison National Park, our reason for the visit. August 28, 2014
Rated 5.0 out of 5.0 by Awesome Staff! Staff was attentive, courteous and facility was clean and up to date. August 27, 2014
Rated 5.0 out of 5.0 by Last minute booking made easy Stayed here on business travel, was a last minute reservation that was easily accomodated. Plenty of lighted parking, however the access to the hotel from Townsend Ave. is a little bit confusing and could use better signs for directing people into it. August 27, 2014
Rated 5.0 out of 5.0 by great choice we had a great two night stay at this location! upon request we were upgrated and although we had to pay a fee it was well worth it! comfortable, cool, clean place with the brand name of Holiday Inn that u can trust! August 26, 2014
Rated 1.0 out of 5.0 by Problems Unfortunately our stay was racked with problems. There was no frig or microwave in the room. For some reason, there was only one trash can in the room. The stopper on the sink would not stay closed. The ice machine on our floor (third) was not working. The diverter on the shower had a slight leak. There is no coffee available in the lobby except for the breakfast time and, lastly, the carafe servicing the room coffee machine was the wrong size so that the coffee would not drain from the reservoir but rather overflowed. The correct carafe was glass and probably broke. The replacement was a smaller metal carafe that was not tall enough to trigger the drain from the coffee reservoir. Doesn't anyone audit the facilities? Don't the cleaning personnel want to report the problems? August 22, 2014
Rated 4.0 out of 5.0 by Nice place in Montrose Rooms are clean, comfortable, quiet, and affordable. Showers are robust. Pillows need some work. August 22, 2014
Rated 3.0 out of 5.0 by Nice Hotel needs to improve house keeping Enjoyed our stay but were taken back by wet towels left in our room from a previous guest. Also seemed odd that there was no bath mat left for us after the first day of room clean-up August 20, 2014
Rated 5.0 out of 5.0 by Cheery Staff I visit Montrose frequently and always try and stay at the Holiday Inn Express. It is the best Hotel in Montrose. August 19, 2014
Rated 4.0 out of 5.0 by Great place to relax comfortable, convenient place to relax on a layover. great base camp for our trip. August 17, 2014
Rated 5.0 out of 5.0 by All the comforts of home! This room had a comfortable bed with awesome pillows, nice chair and automan. TV and cable very easy to use. Nice large fridge two sinks, very nice! August 16, 2014
Rated 4.0 out of 5.0 by Nice place to stay, but no coffee in lobby. The staff were very professional. The room and lobby clean and modern. My only complaint is that they did not have coffee available in the lobby. I have stayed at Holiday Inn Express hotels all over the United States and this was the first one that only had the coffee in the room to make. It is nice to have a cup in the evening after traveling all day without making a mess for the cleaning staff. I would stay here again, but just wanted to note it. August 15, 2014
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