Rated 4.4 out of 5 by 146
Rated 4.0 out of 5.0 by BuckeyeSteve53 Friendly Staff and great location
The reservation process was very easy over the phone, and the front desk was extremely friendly. The rooms were nice, the only complaints I have about this stay was the fact that you could walk up 3 sets up stairs before the elevator would show up, and also the room doors do not keep any noise out. This was pretty irritating in the morning when people were taking luggage out or going about their daily lives.
September 27, 2014
Rated 5.0 out of 5.0 by emNYC Great place-I will be back
The stay was exceptional. The environment was clean and neat. All the staff were pleasant , friendly and expeditious with service. The breakfast was excellent. There was a good variety daily . The food was warm and fresh. The staff preparing the food were pleasant and eager to please. I would like to make a special mention about Linda from the restaurant staff. The room was refreshed daily. The bed was very comfortable. All in all a very pleasant stay. I would recommend and use the Holiday Inn Express and Suites at Mooresville Lake Norman again.
September 26, 2014
Rated 5.0 out of 5.0 by Jayne D. Great location, right off the highway!
We were traveling to Myrtle Beach and this was the point we picked to meet up with the friends we were traveling with. The hotel was right off the highway which was one convenience I was looking for. When we arrived the hotel appeared to be very clean and well taken care off. We checked in and was given our room key and proceeded to our room. Upon trying the key it would not open the door so we tried a few more times until someone inside yelled that we had the wrong room. We went back to the front desk and the clerk said she didn't have anyone in that room and started going through some things and then stated she knew exactly what had happened and checked us into a different room. The room was very nice and beds were comfortable. We ate the breakfast that the hotel offered and was very pleased. The food was good and there was a good variety. There was a person right there cleaning the tables as soon as someone left. The only negative was that the employee working the food area shouldn't be allowed to go out in the seating area on the patio to smoke her cigarette. Even with the small issues I would stay here again.
September 24, 2014
Rated 5.0 out of 5.0 by Jillgi Comfortable Bed
Great room and service. There was a dog in the room next to us that barked some. I didn't complain for he did stop barking during the night hours.
September 23, 2014
Rated 5.0 out of 5.0 by metalman08022003 Clean hotel and Friendly staff
Myself and 2 other colleagues traveled to this hotel for business and I had reserved 3 rooms but wanted to have my 2 colleagues to pay for their rooms once we arrived. Unlike other hotels that I have stayed in where the front desk clerk has been aggrevated and even rude when asked to change the payment arrangements, the front desk clerk was friendly, seemed happy to oblige and had a smile on her face the entire time. I will be travelling back to this area, and will stay at this hotel again.
September 18, 2014
Rated 5.0 out of 5.0 by Ikesta Pillows too soft
excellent experience. Pillows too soft. Greeted very professionally and registered in short period of time. Very difficult to get out of parking lot back to I 77. There is no I-77 directional sign at interection. We initially turned the wrong way. Parking lot with all of the motels is confusing.l
September 11, 2014
Rated 5.0 out of 5.0 by 12Louise Great Service
The service was great. The breakfast was outstanding. Nice variety and tasty. Wanda the hostess did a great job. Their were even fresh flowers on each table. Nice touch.
September 11, 2014
Rated 4.0 out of 5.0 by GenAm Staff
Staff was friendly and professional. That is all I have to express at this time.
September 11, 2014