Rated 4.3 out of 5 by 115
Rated 1.0 out of 5.0 by SCN61 Does anyone care?
I travelled here for business and needed the internet for an early morning webcast. I was able to connect but there was no service. I called the tech support who tried but was not successful. He said that they were changing some equipment. So, at 5am I checked out to go park in front Lowes to connect to my webcast. The bathroom had soapscum in the ink and hair on the floor. I reported this to the front desk and she wrote everything down along with my phone # for the manager.
I was never contacted
July 29, 2014
Rated 5.0 out of 5.0 by starbfly23 great bed and staff
at first i was upset they changed the decor but the feeing that i was home and with family made up for it. the staff is great and the bed was the best ever.
July 28, 2014
Rated 1.0 out of 5.0 by SCN61 Manager doesn't care?
I travel for business and stay in hotels 1 - 3 nights every week. I checked in after driving 9 hours, grabbed dinner, went up to my room and quickly fell asleep. I needed to be up early to prepare for a company webcast. The internet was down so I called the tech service. He had the front desk try to reset but it still did not work. He called back saying they were doing some equipment changes and that was probably the cause. So at 5am I cleaned up to go find a Starbucks so I could connect for the webcast. The sink was full of soap scum, there was hair on the bathroom floor and the vent was filthy. I retold everything to the front desk and the clerk wrote it all down with my contact info to give to the manager.
I was never contacted.
July 28, 2014
Rated 5.0 out of 5.0 by picou good stay
it is important to note that the directions were wrong -- it's not behind the pizza hut; it's behind the taco place. can't see the pizza hut from the road. had to call the front desk.
July 25, 2014
Rated 5.0 out of 5.0 by Jenn and Paul Good value
Overall, good value. It rained the entire weekend, so we weren't able to use the pool, but that's not the hotel fault. The suite was nice - separate bedroom area and living area. The bathroom was a little small, and the door was too big for it (pocket doors that slide into the wall would be GREAT). But things were clean, close to several shopping stores and restaurants, close to Lake Norman. I would stay again if we go back to this area.
July 24, 2014
Rated 5.0 out of 5.0 by Business Trainer Nice, Quiet,
I have stayed in this hotel several times over the years and have always had good luck. The staff are very friendly and the rooms are quiet and clean.
July 17, 2014
Rated 4.0 out of 5.0 by vjl11 Great Front desk service and comfortable bed
Room was clean and neat (newer facility) Staff was very nice and professional. The coffee was very weak and not up to standards. Not a fan of buffet breakfast.
July 9, 2014
Rated 5.0 out of 5.0 by Tbari Bring back the Cinnamon Rolls
The place is great. I have stayed there before and will stay again.
It's great that pets are accepted.
My only issue is the food.
The omelettes were terrible and the eggs (scrambled) very institutional .
No cinnamon rolls :-(
July 4, 2014