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Rated 4.4 out of 5 by 134 reviewers.
Rated 5.0 out of 5.0 by Great Welcome Wagon. Our first time visiting Charlotte to mainly shop at Concord Mills and the new Charlottle Premium Outlets and I must say this hotel was extremely nice and well kept. Location was not far from either maybe no more than 15-20 minutes and this was exactly what we wanted. Staff was so pleasant upon arrival and the same standard of excellence was displayed during morning breakfast and checkout. Not everyone has on their morning game face at 6am but the staff here were on point and pleasant. The room was great with everything in working order. The breakfast buffet had more choices than I normally see at any HIE, especially turkey sausage! Only noticeable thing was a few stains on the sofa cushions. All in all we'd stay here again. September 5, 2014
Rated 5.0 out of 5.0 by Great room We had to make a quick trip to NC for a family matter and made reservations late in the day. We did not get to the hotel till midnight but your staff was very friendly and helpful even though we had drove 7 hours and very tired. We were greeted with a smile and can I help you. The breakast was good and the room was quiet, clean and cozy. We had a handicapp bathroom which we didnt' need but it was clean and neat. I will be coming back to visit family again and I will stay there. September 4, 2014
Rated 5.0 out of 5.0 by Remodeled and personable service I am in this area quite often, to visit my office, and I always choose this hotel. The staff is very friendly, they remember who you are and speak to you by name. The rooms have been redone in the past year and look great, and have a very "home away from home" feel to them. I would recommend this hotel to anyone heading to the Lake Norman area, they even allow pets. August 27, 2014
Rated 5.0 out of 5.0 by Lovely Dog Friendy Motel Perfect room for a tired family with a dog. After traveling all day and moving into the area, it was a lovely relaxing haven. The staff was so helpful with our special requests. The grounds and pool were very nice and the breakfast area had a nice ambiance.The dog loved this place too! August 24, 2014
Rated 5.0 out of 5.0 by Great Service Service was outstanding, they really want you to have the best experience as possible. August 21, 2014
Rated 5.0 out of 5.0 by Comfortable Bed and good breakfast I have continued to enjoy staying here at the holiday inn express, the breakfast is great and the staff is wonderful to deal with. August 21, 2014
Rated 5.0 out of 5.0 by Great Rooms and Service I was very pleased with the rooms and the wonderful service that I recieved. I will be staying here if I am in the area again. I would recommend this hotel to anyone. August 21, 2014
Rated 5.0 out of 5.0 by Nice and clean, great breakfast, dog friendly! Very pleasantly surprised at our Holiday Inn Express stay, as we hadn't stayed at one in years and didn't know what to expect with the brand. We decided to take our two older dogs with us for a quick vacation with relatives, and were nervous about doing so. So pleased to find this place, as they were so nice and accommodating. The room was very clean, couldn't even tell there had been dogs there. They had a wonderful manager's reception the night we were there, and it was great! Enjoyed a filling breakfast in the morning, too! Staff was perfect, and definitely dog lovers! Would stay again! August 18, 2014
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