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Rated 4.5 out of 5 by 350 reviewers.
Rated 4.0 out of 5.0 by Relaxing stay Staff is wonderful, Hotel is very clean. Very close to the freeway, alot of places to eat close by. May 30, 2016
Rated 5.0 out of 5.0 by Just passing through Overall, I was extremely satisfied with my stay; keep in mind I checked in late and left early the next morning- I was on my way to a wedding. The only complaint I have is the fact that I had to walk around looking for the girl running the front desk. I waited for a minute before venturing off to find whoever was working. I found them outside a rear door smoking a cigarette and playing on there phone. She did apologize to me, but never did she seem like she really wanted to be there and was not very friendly (she was young). I also asked her about my reward points and putting them on my card; she said she would and that she did not need my card. How do I know I got my points? Maybe I just came at the wrong time, but I do not hold anything against her, and I would definitely be back again. May 24, 2016
Rated 5.0 out of 5.0 by Great Service and Comfort to be Had I loved this hotel so much that I plan on using it in the future for events in the Mooresville area suh as the Loch Norman Highland Games next April. The one major drawback to this excellent property was the limited availability of parking. Unfortunately, I do not think anything can be done about this problem. May 24, 2016
Rated 5.0 out of 5.0 by great stay if your with a dog!! The staff was amazing and took extra time to make sure we had a good time. The place was very clean and well taken care of. Nice pool and comfortable beds. May 16, 2016
Rated 4.0 out of 5.0 by HIE Lake Norman Parking is always a problem at this property. The outside grounds and walkways need attention. Otherwise great staff and good location. May 14, 2016
Rated 5.0 out of 5.0 by Normal IHG Service This is a very nice facility, quite comparable to those that I usually frequent. Mostly in Gainesville, FL and other travel in SE USA May 9, 2016
Rated 5.0 out of 5.0 by Nice grounds, great service This HIE was an unexpected surprise, due to the upscale environment and lovely outer grounds. Staff were unusually friendly and competent. I would recommend this for business or pleasure. May 2, 2016
Rated 5.0 out of 5.0 by comfortable room I stopped by the hotel in the morning to confirm my room and when we returned later to check in I was greeted by name - which was very nice. Our room was not ready at check in - so we needed to wait a bit. While the staff was pleasant - I felt the personal conversations should have ceased when guests were present. April 27, 2016
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