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Rated 4.4 out of 5 by 124 reviewers.
Rated 5.0 out of 5.0 by Hard to Find can't see the sign so be prepared I always choose holiday inns because of the protein choices for breakfast. This one had turkey sausage which i really liked. Some of course would hate this option ....The staff was excellent as always. For some reason we couldn't connect to the internet but we had a tight schedule and were too busy to get it fixed, so it wasn't that big of a deal. I've never had this problem before at a holiday inn. It's a very good location with alot of restaurants and stores nearby, yet it was very quiet. We had a pet with us and its nice to find a pet friendly hotel. The grounds are very nice and the lighting was also nice. July 29, 2014
Rated 1.0 out of 5.0 by Does anyone care? I travelled here for business and needed the internet for an early morning webcast. I was able to connect but there was no service. I called the tech support who tried but was not successful. He said that they were changing some equipment. So, at 5am I checked out to go park in front Lowes to connect to my webcast. The bathroom had soapscum in the ink and hair on the floor. I reported this to the front desk and she wrote everything down along with my phone # for the manager. I was never contacted July 29, 2014
Rated 5.0 out of 5.0 by great bed and staff at first i was upset they changed the decor but the feeing that i was home and with family made up for it. the staff is great and the bed was the best ever. July 28, 2014
Rated 1.0 out of 5.0 by Manager doesn't care? I travel for business and stay in hotels 1 - 3 nights every week. I checked in after driving 9 hours, grabbed dinner, went up to my room and quickly fell asleep. I needed to be up early to prepare for a company webcast. The internet was down so I called the tech service. He had the front desk try to reset but it still did not work. He called back saying they were doing some equipment changes and that was probably the cause. So at 5am I cleaned up to go find a Starbucks so I could connect for the webcast. The sink was full of soap scum, there was hair on the bathroom floor and the vent was filthy. I retold everything to the front desk and the clerk wrote it all down with my contact info to give to the manager. I was never contacted. July 28, 2014
Rated 5.0 out of 5.0 by good stay it is important to note that the directions were wrong -- it's not behind the pizza hut; it's behind the taco place. can't see the pizza hut from the road. had to call the front desk. July 25, 2014
Rated 5.0 out of 5.0 by Good value Overall, good value. It rained the entire weekend, so we weren't able to use the pool, but that's not the hotel fault. The suite was nice - separate bedroom area and living area. The bathroom was a little small, and the door was too big for it (pocket doors that slide into the wall would be GREAT). But things were clean, close to several shopping stores and restaurants, close to Lake Norman. I would stay again if we go back to this area. July 24, 2014
Rated 5.0 out of 5.0 by Nice, Quiet, I have stayed in this hotel several times over the years and have always had good luck. The staff are very friendly and the rooms are quiet and clean. July 17, 2014
Rated 4.0 out of 5.0 by Great Front desk service and comfortable bed Room was clean and neat (newer facility) Staff was very nice and professional. The coffee was very weak and not up to standards. Not a fan of buffet breakfast. July 9, 2014
Rated 5.0 out of 5.0 by Bring back the Cinnamon Rolls The place is great. I have stayed there before and will stay again. It's great that pets are accepted. My only issue is the food. The omelettes were terrible and the eggs (scrambled) very institutional . No cinnamon rolls :-( July 4, 2014
Rated 5.0 out of 5.0 by Travelor Front desk told us about AAA discount. Web sited did not tell us about it. July 3, 2014
Rated 4.0 out of 5.0 by good all around stay The room and all the facilities were clean and comfortable. The breakfast was decent. July 2, 2014
Rated 5.0 out of 5.0 by Great place to stay, great location This hotel was an extremely pleasant experience for me. My room was pretty close to perfect and the location was close to shopping, restaurants and even movies.The staff was friendly enough. My trip was business but I thought what a great place to stay being so close to Lake Norman if you had a couple of extra days to enjoy the lake. June 22, 2014
Rated 4.0 out of 5.0 by No Internet The Internet was down the first day of my stay..... June 19, 2014
Rated 5.0 out of 5.0 by Great service and hotel Excellent hotel. pet friendly, good business center and comfortable rooms, would stay or recommend anytime. June 18, 2014
Rated 5.0 out of 5.0 by front desk you have a very good employee in felicity,nice young lady. June 16, 2014
Rated 5.0 out of 5.0 by Friendly Staff No matter what time of day the staff was always helpful and friendly. Everyone always had a smile. June 10, 2014
Rated 5.0 out of 5.0 Great Service I was able to relax and enjoy a good breakfast. The only problem was parking spaces. June 5, 2014
Rated 4.0 out of 5.0 by Comfortable Hotel with good service Nice hotel with very caring staff. Rooms are clean and comfortable. Good selection of food for breakfast. Location is great. Only issue is parking is very tight. June 5, 2014
Rated 5.0 out of 5.0 by Excellent value good people, great beds, great staff. please tip your maid service, leave them some money. well deserved May 31, 2014
Rated 4.0 out of 5.0 by had no issues, was great overall i need a receipt for this stay please if you could send to me. thank you May 28, 2014
Rated 5.0 out of 5.0 by Love this hotel!!! I have been coming here for months for work and love all of it May 27, 2014
Rated 5.0 out of 5.0 by Property has it all This hotel has it all. Nice rooms, great staff, quality food, lots of other food choices nearby, easy access to interstate. We had a great stay and would recommend. May 14, 2014
Rated 5.0 out of 5.0 by Clean rooms and great service The hotel was convenient and clean. The staff was friendly and very accommodating. On Sunday, the last day of our stay, the elevator had broken down and could not be serviced until Tuesday. Our room was on the 5th floor, but Robin took care to move us to a new room on the 2nd floor to eliminate some of the level of stairs. The elevator was out of order, we were tired from a long day activities, BUT Robin and the rest of staff were very professional and friendly. We would not hesitate to stay there again! April 30, 2014
Rated 4.0 out of 5.0 by Mostly Good Hotel was good, Staff at check - in (unprofessional). April 22, 2014
Rated 5.0 out of 5.0 by Desk Service is Excellent The girl at the desk recommended a nearby mom and pop restaurant for dinner when we asked about local eateries. She was right on... it was amazing! We will stop on our way through the area to sleep and eat again because of it. Thanks HIE.... April 21, 2014
Rated 4.0 out of 5.0 by Recent Stay The lady that checked us in was very pleasant. The room and breakfast were great. I arrived at about 3:00 AM. However, I specifically asked for a room that did not have people on either side of my room. The next morning, about 6:00 AM, a hispanic woman with a kid started screaming and yelling. I called the front desk, but nothing changed. I knocked on the door and finally got the person to come to the door. She told me she could not control the baby. The lady was later seen in the lobby with the baby, who was still crying. I talked wight the manager, who was also very pleasant. She assured me it would not happen again. I hope that is the case as I will be returning to the area and plan to stay at the hotel again soon. KC Cromwell April 15, 2014
Rated 5.0 out of 5.0 by Great staff Great room,will stay again,good location,lots of restaurants April 8, 2014
Rated 3.0 out of 5.0 by Dog friendly, great bed but ants in the tub Excellent and friendly staff, great bed and nice breakfast. Unfortunately we has ants coming out of the bathtub drain and the hot/cold is reversed on the tub. Very, very expensive ! April 2, 2014
Rated 4.0 out of 5.0 by Stop over to Florida from Toronto and back Location is perfect when travelling with family. Lot's of restaurants and shopping within walking distance, easy access from highway, and almost a perfect split for a two day drive to and from Florida. Overall, very clean and comfortable, but bathroom could use a new coat of paint. Mattresses and pillows were very comfortable with two choices of pillows. T.V is a little small for 2014, but good enough for the kids to watch their favorite shows. Nice and quiet overnight, and breakfast is served, including hot choices from 6:00 am. You can even get coffee, muffins, bagels, fruit, cold drinks and cereal starting at 4:30 am, if your schedule demands it. Wifi in the rooms was weak, had to stay in the main lobby to get real internet access. Overall, good value all things considered. Would definitely stay at this location again. March 20, 2014
Rated 5.0 out of 5.0 by Clean, Fresh, Comfortable & Excellent Breakfast We stayed at four Holiday Inn Express locations during our recent trip to/from Florida. Found the Mooresville location voted our favorite of all four based on newness, comfort, cleanliness & breakfast choices - and while we didn't end up bringing our pet - was pet friendly to boot. Would definitely stay here again. March 18, 2014
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