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Rated 4.5 out of 5 by 173 reviewers.
Rated 5.0 out of 5.0 by Great place to stay, great location This hotel was an extremely pleasant experience for me. My room was pretty close to perfect and the location was close to shopping, restaurants and even movies.The staff was friendly enough. My trip was business but I thought what a great place to stay being so close to Lake Norman if you had a couple of extra days to enjoy the lake. June 22, 2014
Rated 4.0 out of 5.0 by No Internet The Internet was down the first day of my stay..... June 19, 2014
Rated 5.0 out of 5.0 by Great service and hotel Excellent hotel. pet friendly, good business center and comfortable rooms, would stay or recommend anytime. June 18, 2014
Rated 5.0 out of 5.0 by front desk you have a very good employee in felicity,nice young lady. June 16, 2014
Rated 5.0 out of 5.0 by Friendly Staff No matter what time of day the staff was always helpful and friendly. Everyone always had a smile. June 10, 2014
Rated 5.0 out of 5.0 Great Service I was able to relax and enjoy a good breakfast. The only problem was parking spaces. June 5, 2014
Rated 4.0 out of 5.0 by Comfortable Hotel with good service Nice hotel with very caring staff. Rooms are clean and comfortable. Good selection of food for breakfast. Location is great. Only issue is parking is very tight. June 5, 2014
Rated 5.0 out of 5.0 by Excellent value good people, great beds, great staff. please tip your maid service, leave them some money. well deserved May 31, 2014
Rated 4.0 out of 5.0 by had no issues, was great overall i need a receipt for this stay please if you could send to me. thank you May 28, 2014
Rated 5.0 out of 5.0 by Love this hotel!!! I have been coming here for months for work and love all of it May 27, 2014
Rated 5.0 out of 5.0 by Property has it all This hotel has it all. Nice rooms, great staff, quality food, lots of other food choices nearby, easy access to interstate. We had a great stay and would recommend. May 14, 2014
Rated 5.0 out of 5.0 by Clean rooms and great service The hotel was convenient and clean. The staff was friendly and very accommodating. On Sunday, the last day of our stay, the elevator had broken down and could not be serviced until Tuesday. Our room was on the 5th floor, but Robin took care to move us to a new room on the 2nd floor to eliminate some of the level of stairs. The elevator was out of order, we were tired from a long day activities, BUT Robin and the rest of staff were very professional and friendly. We would not hesitate to stay there again! April 30, 2014
Rated 4.0 out of 5.0 by Mostly Good Hotel was good, Staff at check - in (unprofessional). April 22, 2014
Rated 5.0 out of 5.0 by Desk Service is Excellent The girl at the desk recommended a nearby mom and pop restaurant for dinner when we asked about local eateries. She was right on... it was amazing! We will stop on our way through the area to sleep and eat again because of it. Thanks HIE.... April 21, 2014
Rated 4.0 out of 5.0 by Recent Stay The lady that checked us in was very pleasant. The room and breakfast were great. I arrived at about 3:00 AM. However, I specifically asked for a room that did not have people on either side of my room. The next morning, about 6:00 AM, a hispanic woman with a kid started screaming and yelling. I called the front desk, but nothing changed. I knocked on the door and finally got the person to come to the door. She told me she could not control the baby. The lady was later seen in the lobby with the baby, who was still crying. I talked wight the manager, who was also very pleasant. She assured me it would not happen again. I hope that is the case as I will be returning to the area and plan to stay at the hotel again soon. KC Cromwell April 15, 2014
Rated 5.0 out of 5.0 by Great staff Great room,will stay again,good location,lots of restaurants April 8, 2014
Rated 3.0 out of 5.0 by Dog friendly, great bed but ants in the tub Excellent and friendly staff, great bed and nice breakfast. Unfortunately we has ants coming out of the bathtub drain and the hot/cold is reversed on the tub. Very, very expensive ! April 2, 2014
Rated 4.0 out of 5.0 by Stop over to Florida from Toronto and back Location is perfect when travelling with family. Lot's of restaurants and shopping within walking distance, easy access from highway, and almost a perfect split for a two day drive to and from Florida. Overall, very clean and comfortable, but bathroom could use a new coat of paint. Mattresses and pillows were very comfortable with two choices of pillows. T.V is a little small for 2014, but good enough for the kids to watch their favorite shows. Nice and quiet overnight, and breakfast is served, including hot choices from 6:00 am. You can even get coffee, muffins, bagels, fruit, cold drinks and cereal starting at 4:30 am, if your schedule demands it. Wifi in the rooms was weak, had to stay in the main lobby to get real internet access. Overall, good value all things considered. Would definitely stay at this location again. March 20, 2014
Rated 5.0 out of 5.0 by Clean, Fresh, Comfortable & Excellent Breakfast We stayed at four Holiday Inn Express locations during our recent trip to/from Florida. Found the Mooresville location voted our favorite of all four based on newness, comfort, cleanliness & breakfast choices - and while we didn't end up bringing our pet - was pet friendly to boot. Would definitely stay here again. March 18, 2014
Rated 5.0 out of 5.0 by Great stay! Top notch service and comfort. Friendly front desk. I will be staying here again. March 11, 2014
Rated 5.0 out of 5.0 by Staying with friends! Comfortable, clean, friendly and accommodating! What more could you ask for? Would we stay there again, you bet! March 9, 2014
Rated 5.0 out of 5.0 by Excellent Staff The staff was so friendly and accommodating. If we needed something they were more than willing to help. I would definitely stay there again. March 7, 2014
Rated 5.0 out of 5.0 by Staff always at the top of their game. Love them! We always stay @ this location when visiting the grand kids. Safe, convenient to interstate ,clean , & friendly staff. What more could we ask for? Just found out that pets are welcome that's a plus! February 27, 2014
Rated 5.0 out of 5.0 by Nice but Loud Dining area is nice, diner style, but tends to be very loud with no carpet in lobby or diner. February 23, 2014
Rated 5.0 out of 5.0 by Great Service Friendly and helpful staff. Lots of stores and restaurants nearby. Great overall experience! February 18, 2014
Rated 5.0 out of 5.0 by Just like home We stopped at this Holiday Inn again because it is so comfortable. The front desk associates make you feel at home and the rooms are so comfortable. The beds offer you a great night's rest. You wake up to a full breakfast with plenty of room to enjoy your meal. We enjoyed this hotel so much that last May we booked a room for two nights and ended up staying for a week. We highly recommend this hotel, stop by and you'll see, we're right, it's just like home. February 18, 2014
Rated 5.0 out of 5.0 by Great for 2 nights without reservations! Excellent as usual even though I did not have a reservation and just "showed" up. Was provided a great clean room and the staff is always friendly and helpful. Had to extend another night (business) and it was handled fine. Thanks February 13, 2014
Rated 5.0 out of 5.0 by Service Great rooms. Breakfest could have more selections. The location has several eating places. February 6, 2014
Rated 5.0 out of 5.0 by Always made to feel welcome. My second stay at this hotel and both times the staff was very welcoming and friendly, as well as accommodating. I really enjoy having restaurants and shopping very close. Nice and quiet also. February 4, 2014
Rated 1.0 out of 5.0 by Bad experience 1st room air/heat did not work. Moved to 2nd, which took front desk 20 mins why we agreed to meet at new room. This room was dirty but went to bed, anyway. Place needs remodeled. Upkeep is poor. Should ask for a refund or a free nights room, at another hotel. January 31, 2014
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