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Rated 4.4 out of 5 by 141 reviewers.
Rated 5.0 out of 5.0 by Great Location If traveling with your family, most everything you need is located within walking distance (Walmart, Movies, Restaurants, Etc.). The only downside, no pool. January 18, 2014
Rated 5.0 out of 5.0 by First time traveling with our dog It turned out to be a nice experience. The rooms are nice and the beds are new. They have gone through some renovations in the last year. I heard it was due to a flood from someone hanging a shirt from the water sprinkler last year. (Not a brilliant move) Breakfast was good and the staff was very nice. We will be coming back. January 2, 2014
Rated 5.0 out of 5.0 by Great location and upscale feel We have stayed twice at this location in the past year and both stays have been wonderful..The location near Lake Norman is perfect and the hotel is very clean and fresh. Our double queen room was exceptional..Will stay here whenever we are in the area. January 2, 2014
Rated 5.0 out of 5.0 by Room appearance and cleanliness I was always impressed with the rooms/cleanliness; I was really in awe during this trip - we were lucky enough to get a room that had just recently been remodeled and I was totally impressed. That was as close to home away from home that anyone could experience. December 30, 2013
Rated 4.0 out of 5.0 by Good location, Upgrades in Progress The hotel is right next to shopping, restaurants, and movies. While I was out locally on a client call, my wife was able to go out and keep herself well occupied. Room upgrades were in progress so the elevator (which is unusually slow, even by southern standards), was being well used by the construction crew -- that's ok, i needed exercise using the stairs anyway. Parking is constrained so plan accordingly. Plumbing is in need of a serious evaluation. Even on the 5th floor, things seemed to be a little more backed up than normal. Hopefully during the renovation process, this will be looked at. Staff was awesome, friendly, and very accommodating. Given the need to stay in the area again, I certainly would consider this hotel. December 16, 2013
Rated 5.0 out of 5.0 by Great Staff & Great Service This is a well managed hotel. The staff here were very nice and helpful. The rooms were comfortable and clean, and the breakfast, which was included in the price, was excellent. I would recommend this hote. December 11, 2013
Rated 2.0 out of 5.0 by broken elevator and toilet The first night we were there the elevator was broken - the only elevator. Our room was on the 5th floor and my mother has a heart condition. It was a frightening experience. Added to that, as soon as we arrived it was clear the toilet was plugged. We called down to the front desk and were told we could come down and get a plunger! First, the elevator was broken so that would mean going down five flights and coming back up five flights. Second, the toilet was plugged when we arrived - why on earth should we have been expected to unstop/plunge the toilet!!! The manager arrived with a plunger but told us clogged toilets were the norm and left the plunger with us. In three days we had to plunge the toilet four more times. When we checked out there was also no offer to compensate us for the problems we experienced. We will not be staying at a Holiday Inn Express again if this is the level of service one can expect. December 4, 2013
Rated 4.0 out of 5.0 by Clean rooms, super comfy beds, and very affordable. We look for Holiday Inn Express signs anytime we are traveling and need a quick place to sleep for the night. The rates are always fair, the rooms are always clean, and the beds are super comfortable. We also enjoy the free wi-fi in the rooms and have never had a problem with any hotel in this chain. We most often stay at the Mooresville, NC location as we have family in the area and we won't stay anywhere else when visiting there. December 2, 2013
Rated 4.0 out of 5.0 by Good service and good breakfast We checked in late evening and was greeted by a very nice young lady. Friendly and helpful, she was quick to get us checked in since she could see we were tired. The worst part of our stay was the uncomfortable bed. Neither my son nor I got much sleep. The shower was very nice. The hot water did my back a world of good. Breakfast was hot and fresh. A very good selection which was nice to not have to go out and buy breakfast. Overall it was a good experience and we will stay there again when we are in town. November 19, 2013
Rated 5.0 out of 5.0 by Friendly Courteous Staff This is a nice hotel - clean, new looking & modern. The staff could not have been more friendly and helpful. We had a soccer team staying in the hotel for a nearby tournament and had pizza one night in the breakfast area. The staff provided plates, napkins, and utensils and were genuinely glad we were there. The room was comfortable and the beds were great. The free breakfast was really good. I had no complaints and would gladly stay there again. November 13, 2013
Rated 5.0 out of 5.0 by Clean Clean, comfortable, quiet room and the place is staffed by very nice and friendly people! November 7, 2013
Rated 5.0 out of 5.0 by great service, very clean and comfortable I love this hotel. For the last 6 years, I always stay here if I'm in the Charlotte area. The staff is very accomodating. Rooms, breakfast area, lobby all very clean. I feel very relaxed at this hotel. The only negative has nothing to do with the hotel except its location is such that it is very difficult for someone to walk from the hotel to surrounding businesses. November 7, 2013
Rated 5.0 out of 5.0 by A Great place to stay. This hotel is a wonderful place to stay in the Lake Norman area. It is right in the heart of Mooresville and convenient to everything you need. I'd stayed here before and always found the staff friendly and helpful. The free breakfast buffet is really good and has a huge assortment of choices (come hungry.) Also free are the internet and USA Today newspaper. If you are travelling I-77, the hotel is just 2 streets to the right of the northbound lane. Perhaps the nicest thing I've encountered here, was being allowed to go ahead and check in several hours early. Since my visits are directly in Mooresville, this helps me out a lot and saves me much time and effort by not having to come back later in the day for check-in. You simply cannot beat the value, comfort, amenities, service and extras for the price. I highly recommend this hotel and it will always be my choice on future visits to Mooresville. November 2, 2013
Rated 5.0 out of 5.0 by Pleasant Experience My wife and I had not stayed at this location before but found it to be quite pleasant. We will definitely consider this Holiday Inn Express the next time that we are in the Mooresville area. The breakfast choices were great for self service. Everything was fresh and tasty. Staff was pleasant and eager to help. October 30, 2013
Rated 5.0 out of 5.0 by Excellent staff The front desk staff was fabulous, very knowledgable about the area, friendly and welcoming. The continental breakfast was the best we've ever experienced...great variety and hot choices each day. And the staff serving breakfast was super sweet, genuine down south hospitality. Would recommend this hotel to all. October 24, 2013
Rated 5.0 out of 5.0 by perfect stop from FL to Ohio The staff was wonderful, comfortable bed, very clean and quiet. Felt very safe as a female travelling alone. Many places to eat within walking distance. Loved the cinnamon rolls at breakfast! October 18, 2013
Rated 5.0 out of 5.0 by Clean and comfortable Very clean, spacious room. Staff was extremely friendly. Only complaint was that the bed was a bit squeaky. Other than that, perfect stay. Will definitely be back if ever in the area again! October 16, 2013
Rated 5.0 out of 5.0 by Good time We had a great time while we were there. The staff were very courteous and helpful. Rooms were clean and very comfortable . Will stay there again anytime. October 16, 2013
Rated 5.0 out of 5.0 Pillows Not happy with pillows. Too Big and Too Soft for me but everything else was GREAT, We stay there one or two times a year. Always satisfied October 15, 2013
Rated 4.0 out of 5.0 by Limited parking, comfortable bed Property is located in reasonable proximity to Interstate 77, my room had some issues with the shower curtain nearly falling off the wall and commode float stuck. Room was clean and contained everything I needed for a comfortable stay with the exception of the above mentioned items. October 14, 2013
Rated 3.0 out of 5.0 by Latent Review- Returning Soon Sorry for the latent review... When I arrived, it had just finished a hard rain. When I entered the room it had the smell of wet, dirty carpet. There was a fan bowing on the wet carpet near the window, hence the window must have leaked. Fortunately the staff was kind enough to move me to a different room which was much better. My rating above is based on the first room...first impression! Hotel staff were great. I feel rooms need to be updated. October 14, 2013
Rated 5.0 out of 5.0 by Best value ever Stayed many nights in various hotels recently , as we traveled from Florida to New York , and back. This location was by far the best place to rest , after a long day driving. Thank you to a great staff !! October 7, 2013
Rated 5.0 out of 5.0 by Very welcoming - clean room I stayed at other Holiday Inn's throughout NC and this is one of the best. Guest services were fantastic - very welcoming and greeted. Although happy hour was over, the front desk gave me 2 cold ones after a long day along with a few things to munch on. The room itself was immaculate. The only complaint was the weird bathroom layout - opening the door all the way inward was impossible due to bumping into the shower curtain rod. Kinda weird. Other than that, i'd highly recommend staying here if in the area. October 7, 2013
Rated 5.0 out of 5.0 by clean and excellent service!! I originally had reservation in a hotel near to this hotel, that turned into a nightmare, walked over and asked if there was any rooms available, woman at desk was extremely helpful. Our room was clean, bed was comfortable, breakfast was very good, will definitely stay there next time I go there to visit my daughter!!! Highly recommend this hotel! October 7, 2013
Rated 5.0 out of 5.0 by Nice place. This place is very nice, clean and comfortable. I would recommend. September 25, 2013
Rated 4.0 out of 5.0 by Great service I was returning to my roots as I grew up and went to school in Mooresville. As a guest, Mon-Thurs 2-6 Sep 13, I enjoyed a relatively quiet stay. I loved being able to use the fitness room. It allowed me to maintain my exercise routine while away from home. The breakfast buffet had a variety of choices and the ladies who serviced it were hospitality itself! The environmental services crew really maintained a high standard. September 11, 2013
Rated 4.0 out of 5.0 by Great staff Handicapped traveler needing various accommodations for my condition always handled by a smiling staff. August 28, 2013
Rated 4.0 out of 5.0 by Clean motel competent desk staff- very friendly. The bedding needs to be up-dated . The lady at breakfast was nice, but slow in getting the food out . She didn't keep up with the people coming in. August 28, 2013
Rated 4.0 out of 5.0 by Very clean and bright We were very impressed by the cleanliness of our room .The staff was also very cordial and helpful . We would definitely stay again ! August 25, 2013
Rated 2.0 out of 5.0 by Good hotel for people traveling with pets for the price I did not have pets with me but, others did. I found my room rather smelly and the ac wasn't great. I also felt like the locks on the door didn't seem too secure. The room could have been cleaner, the rugs seemed in need of a cleaning and it needs an update. The parking lot was way to small. I came in late and had to park next door. The lobby was nicely decorated. Overall not a horrible place but, not the greatest either. I would stay here again if I had my dogs with me. August 24, 2013
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