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Rated 4.4 out of 5 by 155 reviewers.
Rated 5.0 out of 5.0 by Clean, Fresh, Comfortable & Excellent Breakfast We stayed at four Holiday Inn Express locations during our recent trip to/from Florida. Found the Mooresville location voted our favorite of all four based on newness, comfort, cleanliness & breakfast choices - and while we didn't end up bringing our pet - was pet friendly to boot. Would definitely stay here again. March 18, 2014
Rated 5.0 out of 5.0 by Great stay! Top notch service and comfort. Friendly front desk. I will be staying here again. March 11, 2014
Rated 5.0 out of 5.0 by Staying with friends! Comfortable, clean, friendly and accommodating! What more could you ask for? Would we stay there again, you bet! March 9, 2014
Rated 5.0 out of 5.0 by Excellent Staff The staff was so friendly and accommodating. If we needed something they were more than willing to help. I would definitely stay there again. March 7, 2014
Rated 5.0 out of 5.0 by Staff always at the top of their game. Love them! We always stay @ this location when visiting the grand kids. Safe, convenient to interstate ,clean , & friendly staff. What more could we ask for? Just found out that pets are welcome that's a plus! February 27, 2014
Rated 5.0 out of 5.0 by Nice but Loud Dining area is nice, diner style, but tends to be very loud with no carpet in lobby or diner. February 23, 2014
Rated 5.0 out of 5.0 by Great Service Friendly and helpful staff. Lots of stores and restaurants nearby. Great overall experience! February 18, 2014
Rated 5.0 out of 5.0 by Just like home We stopped at this Holiday Inn again because it is so comfortable. The front desk associates make you feel at home and the rooms are so comfortable. The beds offer you a great night's rest. You wake up to a full breakfast with plenty of room to enjoy your meal. We enjoyed this hotel so much that last May we booked a room for two nights and ended up staying for a week. We highly recommend this hotel, stop by and you'll see, we're right, it's just like home. February 18, 2014
Rated 5.0 out of 5.0 by Great for 2 nights without reservations! Excellent as usual even though I did not have a reservation and just "showed" up. Was provided a great clean room and the staff is always friendly and helpful. Had to extend another night (business) and it was handled fine. Thanks February 13, 2014
Rated 5.0 out of 5.0 by Service Great rooms. Breakfest could have more selections. The location has several eating places. February 6, 2014
Rated 5.0 out of 5.0 by Always made to feel welcome. My second stay at this hotel and both times the staff was very welcoming and friendly, as well as accommodating. I really enjoy having restaurants and shopping very close. Nice and quiet also. February 4, 2014
Rated 1.0 out of 5.0 by Bad experience 1st room air/heat did not work. Moved to 2nd, which took front desk 20 mins why we agreed to meet at new room. This room was dirty but went to bed, anyway. Place needs remodeled. Upkeep is poor. Should ask for a refund or a free nights room, at another hotel. January 31, 2014
Rated 5.0 out of 5.0 by Friendly Ax wonderful expierance the staff was very friendly and helpful recommending restaurants etc. the best part they were so accommodating with our pet which makes for a great stay. January 30, 2014
Rated 5.0 out of 5.0 by comfortable bed and convieant location over all the stay was good but the bathroom had tiny bugs on floor and carpet needed to be shampooed. January 29, 2014
Rated 5.0 out of 5.0 by Great Location If traveling with your family, most everything you need is located within walking distance (Walmart, Movies, Restaurants, Etc.). The only downside, no pool. January 18, 2014
Rated 5.0 out of 5.0 by First time traveling with our dog It turned out to be a nice experience. The rooms are nice and the beds are new. They have gone through some renovations in the last year. I heard it was due to a flood from someone hanging a shirt from the water sprinkler last year. (Not a brilliant move) Breakfast was good and the staff was very nice. We will be coming back. January 2, 2014
Rated 5.0 out of 5.0 by Great location and upscale feel We have stayed twice at this location in the past year and both stays have been wonderful..The location near Lake Norman is perfect and the hotel is very clean and fresh. Our double queen room was exceptional..Will stay here whenever we are in the area. January 2, 2014
Rated 5.0 out of 5.0 by Room appearance and cleanliness I was always impressed with the rooms/cleanliness; I was really in awe during this trip - we were lucky enough to get a room that had just recently been remodeled and I was totally impressed. That was as close to home away from home that anyone could experience. December 30, 2013
Rated 4.0 out of 5.0 by Good location, Upgrades in Progress The hotel is right next to shopping, restaurants, and movies. While I was out locally on a client call, my wife was able to go out and keep herself well occupied. Room upgrades were in progress so the elevator (which is unusually slow, even by southern standards), was being well used by the construction crew -- that's ok, i needed exercise using the stairs anyway. Parking is constrained so plan accordingly. Plumbing is in need of a serious evaluation. Even on the 5th floor, things seemed to be a little more backed up than normal. Hopefully during the renovation process, this will be looked at. Staff was awesome, friendly, and very accommodating. Given the need to stay in the area again, I certainly would consider this hotel. December 16, 2013
Rated 5.0 out of 5.0 by Great Staff & Great Service This is a well managed hotel. The staff here were very nice and helpful. The rooms were comfortable and clean, and the breakfast, which was included in the price, was excellent. I would recommend this hote. December 11, 2013
Rated 2.0 out of 5.0 by broken elevator and toilet The first night we were there the elevator was broken - the only elevator. Our room was on the 5th floor and my mother has a heart condition. It was a frightening experience. Added to that, as soon as we arrived it was clear the toilet was plugged. We called down to the front desk and were told we could come down and get a plunger! First, the elevator was broken so that would mean going down five flights and coming back up five flights. Second, the toilet was plugged when we arrived - why on earth should we have been expected to unstop/plunge the toilet!!! The manager arrived with a plunger but told us clogged toilets were the norm and left the plunger with us. In three days we had to plunge the toilet four more times. When we checked out there was also no offer to compensate us for the problems we experienced. We will not be staying at a Holiday Inn Express again if this is the level of service one can expect. December 4, 2013
Rated 4.0 out of 5.0 by Clean rooms, super comfy beds, and very affordable. We look for Holiday Inn Express signs anytime we are traveling and need a quick place to sleep for the night. The rates are always fair, the rooms are always clean, and the beds are super comfortable. We also enjoy the free wi-fi in the rooms and have never had a problem with any hotel in this chain. We most often stay at the Mooresville, NC location as we have family in the area and we won't stay anywhere else when visiting there. December 2, 2013
Rated 4.0 out of 5.0 by Good service and good breakfast We checked in late evening and was greeted by a very nice young lady. Friendly and helpful, she was quick to get us checked in since she could see we were tired. The worst part of our stay was the uncomfortable bed. Neither my son nor I got much sleep. The shower was very nice. The hot water did my back a world of good. Breakfast was hot and fresh. A very good selection which was nice to not have to go out and buy breakfast. Overall it was a good experience and we will stay there again when we are in town. November 19, 2013
Rated 5.0 out of 5.0 by Friendly Courteous Staff This is a nice hotel - clean, new looking & modern. The staff could not have been more friendly and helpful. We had a soccer team staying in the hotel for a nearby tournament and had pizza one night in the breakfast area. The staff provided plates, napkins, and utensils and were genuinely glad we were there. The room was comfortable and the beds were great. The free breakfast was really good. I had no complaints and would gladly stay there again. November 13, 2013
Rated 5.0 out of 5.0 by Clean Clean, comfortable, quiet room and the place is staffed by very nice and friendly people! November 7, 2013
Rated 5.0 out of 5.0 by great service, very clean and comfortable I love this hotel. For the last 6 years, I always stay here if I'm in the Charlotte area. The staff is very accomodating. Rooms, breakfast area, lobby all very clean. I feel very relaxed at this hotel. The only negative has nothing to do with the hotel except its location is such that it is very difficult for someone to walk from the hotel to surrounding businesses. November 7, 2013
Rated 5.0 out of 5.0 by A Great place to stay. This hotel is a wonderful place to stay in the Lake Norman area. It is right in the heart of Mooresville and convenient to everything you need. I'd stayed here before and always found the staff friendly and helpful. The free breakfast buffet is really good and has a huge assortment of choices (come hungry.) Also free are the internet and USA Today newspaper. If you are travelling I-77, the hotel is just 2 streets to the right of the northbound lane. Perhaps the nicest thing I've encountered here, was being allowed to go ahead and check in several hours early. Since my visits are directly in Mooresville, this helps me out a lot and saves me much time and effort by not having to come back later in the day for check-in. You simply cannot beat the value, comfort, amenities, service and extras for the price. I highly recommend this hotel and it will always be my choice on future visits to Mooresville. November 2, 2013
Rated 5.0 out of 5.0 by Pleasant Experience My wife and I had not stayed at this location before but found it to be quite pleasant. We will definitely consider this Holiday Inn Express the next time that we are in the Mooresville area. The breakfast choices were great for self service. Everything was fresh and tasty. Staff was pleasant and eager to help. October 30, 2013
Rated 5.0 out of 5.0 by Excellent staff The front desk staff was fabulous, very knowledgable about the area, friendly and welcoming. The continental breakfast was the best we've ever experienced...great variety and hot choices each day. And the staff serving breakfast was super sweet, genuine down south hospitality. Would recommend this hotel to all. October 24, 2013
Rated 5.0 out of 5.0 by perfect stop from FL to Ohio The staff was wonderful, comfortable bed, very clean and quiet. Felt very safe as a female travelling alone. Many places to eat within walking distance. Loved the cinnamon rolls at breakfast! October 18, 2013
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