Rated 4.5 out of 5 by 135
Rated 5.0 out of 5.0 by BJ99 Unexpected excellence all around
Visiting granddaughter She enjoyed the indoor pool
Room spacious clean and comfortable mattress
Breakfast had great variety Customer service excellent
August 28, 2014
Rated 5.0 out of 5.0 by TheOldUn Great place to stay
Great staff, great breakfast, comfy room. This is a newer hotel. The staff was very friendly. I travel a lot for business. This is one of my favorite hotels I have encountered in almost 25 years of business travel. Would be a great place to take the family.
August 27, 2014
Rated 5.0 out of 5.0 by nonnabug my 18th bday
my grandmother and i went to see my family up there and we had fun
August 26, 2014
Rated 5.0 out of 5.0 by Oman63 enjoyed stay
Had great time with grandchildren they loved pool and breakfast
August 26, 2014
Rated 5.0 out of 5.0 by Chocolate Chip Great Service
Holiday Inn Express demonstrated excellent service
during our stay while attending our 89th General Convocation.
The room smelled fresh. The bedding was nice and neat. The bathroom was exceptionally clean. During our stay, staff was very helpful when I needed assistance with the computer. Housekeeping was also helpful when we needed extra towels.
We look forward to our next stay.
August 22, 2014
Rated 5.0 out of 5.0 by 6intheroom Great Stay
though the hotel is not in the best area, my family of 6 have returned again this summer, and had a wonderful stay. The reception staff is exceptional. We checked in during a busy time, and she was fantastic, helpful, friendly and kind. The breakfast was good, though the pancake machine was a bit finicky and this frazzled the attendant. If you are in, or close to Statesville, I highly recommend this Holiday Inn Express!!
August 21, 2014
Rated 4.0 out of 5.0 by Susan1970 Nice night's stay
This hotel was very nice, any problems encountered were due to to the rudeness of other guests. Even though there was road construction you couldn't hear it in the guest room.
August 19, 2014
Rated 5.0 out of 5.0 by FunFamily50 Awesome Hospitality
Just a quick one-night stay on a family get-a-way, and were treated generously and attentively by the staff. Quiet rooms, clean, well stocked, fresh breakfast all made for a great stay.
August 18, 2014
Rated 5.0 out of 5.0 by X1972 Clean rooms and pleasant staff
The rooms were clean , staff was friendly.
Breakfast was excellent a d was available from 6.30 am onwards allowing us to hit the road early.
Stay was so comfortable and was one of the very few hotels
that has an option for 5 people to stay .
We used the same hotel to stay on our return journey as well
because it was very good.
August 16, 2014
Rated 3.0 out of 5.0 by OwenD43 Good Rest - Horrible breakfast
The room was nice and clean and the front desk at night was wonderful. However, the next morning breakfast was horrible. There was NO coffee and when I went to the front desk to inquire about the the breakfast hostess, she was behind the desk - not where she was needed. I informed her there was no coffee to which she responded "there's some n the back row", but they were also empty. No friendly at all and it looked like the area had no been wiped down at all. The biscuits would have made great hockey pucks. Other than the breakfast, the stay was good.
August 16, 2014
Rated 5.0 out of 5.0 by vavisaitor good bed and service
I was very pleased with the quality of the room, especially the bed, with the friendliness and helpfulness of the staff,and with the excellent free breakfast! It was a refreshing stay which enhanced the spiritual retreat I attended.
August 15, 2014
Rated 5.0 out of 5.0 by jsb595 Excellence
What a gem we found on our travels. Clean, fresh, affordable, staff was friendly and respectful, extraordinarily comfortable bed.
August 15, 2014
Rated 4.0 out of 5.0 by Trapper99 Great staff
I had an unexpected business need come up while I was staying. The front desk staff went over and above to assist me with what I needed.
August 12, 2014
Rated 4.0 out of 5.0 by Seaweed Good breakfast and indoor pool
Room was very clean except bathroom floor where previous guests' jellybeans were viewed in corner of floor: beds were wonderfully comfortable: loved the hot scrambled eggs, gravy biscuits, etc. : the indoor pool was wonderful for those rainy days (could not have been out in the pouring, chilly rain swimming as was in the warm indoor pool). Most of the staff was very enjoyable and friendly also.
August 8, 2014
Rated 5.0 out of 5.0 by Revbk Excellent choice. The staff was courteous and professional.
I appreciated the cleanliness of the rooms and the comfy beds and pillows. I would definitely stay here again.
August 4, 2014
Rated 4.0 out of 5.0 by LRB4 Nice Place to stay
Nice place to stay. Friendly Staff. Will stay again.
July 30, 2014
Rated 4.0 out of 5.0 by mrg1 Sort of noisy
One end of the building is very close to a major highway. We stayed in the opposite end and constantly heard loud trucks. Other than that, nice place to stay.
July 29, 2014
Rated 4.0 out of 5.0 by wawa1976 HD TV
Please upgrade the in room TV to be HD!! At the price charged for this room, HD is a must!!!
July 27, 2014
Rated 5.0 out of 5.0 by SKSR Straying Guest Returns to the Fold
I was influenced by a family member to try a competitor on a recent trip. I was extremely disappointed by the experience. The room was not comfortable, clearly worn and questionably clean.. On the return leg, I ran back to the comfort and quality of the Holiday Inn Express, never to stray again. Just walking into the lobby of the Holiday Inn in Statesville, NC assured me that I was indeed home. I relaxed and enjoyed the familiar comfort and care of this exceptional chain. Lesson learned.
July 24, 2014
Rated 5.0 out of 5.0 by jinklins hard to please
my mother is hard to please, but she could not find one thing wrong with this hotel.....she tried so hard and failed. the staff truely knows the meaning of customer service......awesome place.. when traveling, i rarely find an hotel that doesnt have problems....this place was great.
July 23, 2014
Rated 5.0 out of 5.0 by chasfern Great stay
We had a wonderful stay at Statesville HIE. Everything was great. The Clerk at check-in (JIM) went out of his way to help us feel at ease.
We will b staying at this location next we visit our family
July 20, 2014
Rated 5.0 out of 5.0 by Papa Johns Nice Stay
The room was nice and clean, all appurtenances worked well. Bed was comfortable, one of the best nights sleep when on travel.
July 16, 2014
Rated 3.0 out of 5.0 by JanetMarie1111 Clean rooms, construction
Generally, this hotel was not bad compared to others in this area, but not up to other Holiday Inn Express standards. The rooms were clean and updated. The staff seemed inexperienced and our bill was incorrect-- although they did correct the error.
Although they had the same breakfast choices as other HIE hotels, the pastry/bread was stale and the egg/cheese omelet was slightly burnt. We ended up going to the Waffle House across the street for breakfast the next day. There was construction going on the highway right outside the hotel, and even though our room was on the other side, we could hear the loud construction long into the night. The bed was comfortable. The internet access was good.
July 5, 2014
Rated 4.0 out of 5.0 by Mart16 Great service
Staff was very accommodating to allow our family to use breakfast area to gather for visiting each evening we were there.
July 4, 2014
Rated 5.0 out of 5.0 by dbbb Our stay
We would not stay anywhere but this hotel in Statesville, NC. Pat and her staff always go out of their way to take care of us. Most of the time we stay in the same room. We have been a customer every since this hotel was opened.
July 3, 2014
Rated 4.0 out of 5.0 by rb34 Skip the Breakfast
Skip the Breakfast lots of good places to eat near by
July 2, 2014
Rated 2.0 out of 5.0 by Gman920 Stayed twice/Impressed None
My family and I stayed at this property on our drive to and from Walt Disney World. First stay was nice and we were well received by friendly staff. We were so tired from the trip we went right to bed. The next morning we got a real idea of the room when we made sure we had left nothing behind. Spider webs on the curtains, dust on lamp shades, old tube of chap stick and food pushed under the edge of the bed to name a few of the issues. We were running behind so there was no time to stay and complain that day.
Our return trip was slightly better, staff was nice at check in, room (Same One) seemed cleaner. The following morning we went to the breakfast and what was made up by the cleaner room was taken away by the disappointing morning. Hostess for the breakfast was not friendly and did not smile. Anything that ran out had to be requested to be filled and that appeared to be a nuisance for her. Over all I usually say give a place a second chance but you blew yours. I will not stay at this location again.
July 1, 2014
Rated 5.0 out of 5.0 by Prettybruneyes06 You'll be glad you stayed here
I am a review person! I read the reviews for everywhere that I would like to visit, so I was a little hesitate in booking this hotel. However, I did and was very pleased with my decision. The staff is extraordinary!! Everyone that I came in contact with had smiles on their faces and always greeted me with a good morning, or hello. The room was very clean, and the mattresses were fantastic. Breakfast was great, of course there were times when the food selection was low but that's understandable with a good many people eating. There was coffee available every time I went to get some and the people at the desk would tell me they would make some fresh coffee if it wasn't to my liking. I didn't hear any construction noise and I had no issues with hearing my neighbors talking either. When I checked out, the Manager asked me how my stay was and she seemed genuinely concerned about whether I experienced any issues so I would think that if people did experience issues, she would correct them if she was told about them. Can't really fix something that you don't find out about til you read it in a review. I would definitely stay here again
June 30, 2014
Rated 3.0 out of 5.0 by aregularclient Disappointed
The breakfast was not restocked as food was depleted. Hot water and coffee were not refilled, so our group (staying in 4 rooms) went somewhere and bought breakfast on the second morning of our stay. We stay at HIE because it is a bargain to get a room and breakfast for the price...not so in this case...probably will consider an alternate lodging next time.
June 25, 2014
Rated 5.0 out of 5.0 by applecruzer Excellent overnight stop
We were traveling home to Wisconsin from Florida with 2 of our younger grandchildren. We arrived in time for the Manager's reception which we did not expect. The kids really enjoyed the pool and my wife commented on the quality of the room. With the kids, the breakfast was a real godsend. Altogether enjoyable and pleasant. Would recommend to anyone.
June 20, 2014