Rated 4.4 out of 5 by 134
Rated 5.0 out of 5.0 by B00STER G0LD Great Welcome Wagon.
Our first time visiting Charlotte to mainly shop at Concord Mills and the new Charlottle Premium Outlets and I must say this hotel was extremely nice and well kept. Location was not far from either maybe no more than 15-20 minutes and this was exactly what we wanted. Staff was so pleasant upon arrival and the same standard of excellence was displayed during morning breakfast and checkout. Not everyone has on their morning game face at 6am but the staff here were on point and pleasant. The room was great with everything in working order. The breakfast buffet had more choices than I normally see at any HIE, especially turkey sausage! Only noticeable thing was a few stains on the sofa cushions. All in all we'd stay here again.
September 5, 2014
Rated 5.0 out of 5.0 by elvis1dog Great room
We had to make a quick trip to NC for a family matter and made reservations late in the day. We did not get to the hotel till midnight but your staff was very friendly and helpful even though we had drove 7 hours and very tired. We were greeted with a smile and can I help you. The breakast was good and the room was quiet, clean and cozy. We had a handicapp bathroom which we didnt' need but it was clean and neat. I will be coming back to visit family again and I will stay there.
September 4, 2014
Rated 5.0 out of 5.0 by santhony20 Remodeled and personable service
I am in this area quite often, to visit my office, and I always choose this hotel. The staff is very friendly, they remember who you are and speak to you by name. The rooms have been redone in the past year and look great, and have a very "home away from home" feel to them. I would recommend this hotel to anyone heading to the Lake Norman area, they even allow pets.
August 27, 2014