Rated 4.2 out of 5 by 63
Rated 4.0 out of 5.0 by SarahCM Busy weekend but I got to relax
I came to Morehead City for business; it was around the time of the big Seafood Festival. So a lot of guest were at this particular hotel not only for that but other reason. With the hotel being completely booked.....I stil felt relaxed and didn't hear a lot of noise around me. The location of the hotel was around plenty of restuarnts and shopping areas and still close to the water.
October 16, 2013
Rated 5.0 out of 5.0 by Nana8 Overall great comfort and service.
I had the opportunity to stay at your facility with a friend on three occasions in recent months, once in August; once in September; and once in October. The facility is beautifully maintained. Customer service is outstanding, and each employee we encountered was very pleasant and accommodating. The rooms were quiet and comfortable, no imposing noise from the hallway. I would not hesitate to recommend your facility to others, and look forward to my next opportunity to visit between now and next April. Thanks so much for making our stay enjoyable!
October 11, 2013
Rated 4.0 out of 5.0 by Jim5900 Housekeeping ?????
Almost a full week without a problem with housekeeping but Thursday housekeeping forgot to leave hand towels and only 1 bath towel. Housekeeping is your only problem at this hotel.
No Recognition for IHG Rewards Club Member......
September 30, 2013
Rated 5.0 out of 5.0 by fruitjar nice facility
pleasant place to stay. an excellent friendly staff.
September 26, 2013
Rated 4.0 out of 5.0 by smitht Nice and clean
We stay at Holiday Inn Express often. It would be nice if the breakfast changed once in a while. The only change is from mediocre sausage to wafer thin bacon.
September 25, 2013
Rated 4.0 out of 5.0 by Jim5900 Housekeeping ? Housekeeping ?
Stay at this hotel at least 1 week a month.... The only issue with this hotel is the Housekeeping Staff ... Or the lack off. Something should be done with the housekeeping management needs to make some changes in Staff.
September 23, 2013
Rated 5.0 out of 5.0 by Donyae1 Felt like home
Very comfortable, clean, and very friendly staff. Conveniently located near shopping and dining. I've been staying at Holiday inn expresses for a while now. And I must say I was always satisfied with everyone.
September 20, 2013
Rated 5.0 out of 5.0 by Moose1031 Excellent customer service and enjoyable stay
This is an awesome place to stay. Great staff. Awesome breakfast. Great location. Highly recommend this location!
September 19, 2013
Rated 4.0 out of 5.0 by 4Runner4 Great stay except...
The climate control system was very loud and did not adequately remove the humidity in the air - bed linens were "damp".
WiFi was extremely slow and could not support video chats. Occasionally the service dropped completely and required logging back in.
IHG Rewards Club - greeted as a member but then required to go through a lengthy checkout procedure when I returned my keys (I had my bill in hand (Rapid Check-Out)).
Otherwise a great stay. We'll be back.
September 9, 2013
Rated 5.0 out of 5.0 by maybnc Friendly staff, very pet friendly and great breakfast!
Overall a great place to stay (and we're heading back soon)!!
Only downside is that it's not on the beach.
August 28, 2013
Rated 5.0 out of 5.0 by tomeika Very nice staff
It was a very good stay it was my first time I will be back in the very near future.
August 27, 2013
Rated 5.0 out of 5.0 by Ncfsl Dog Friendly Good for Humans, too
Dog Friendly properties are not always easy to find, especially in a newer property. This was great. Staff was friendly. Breakfast great. Would return.....hopefully soon!
August 22, 2013
Rated 3.0 out of 5.0 by Sparky430 Good room/Terrible housekeeping.
Second year to stay in this hotel. On this occasion we stayed for 6 nights. Hotel is clean,reception staff are helpful and polite and breakfast ladies are excellent.
However the housekeeping staff cleaning the rooms are terrible.
I stay in HI 2/3 nights per week all over the US and this is the worst I have ever seen.
The room was rarely cleaned properly. Coffee cups with old coffee not removed,trash not picked up from around trash cans left on floor,pillows used as cushion on sofa not returned to bed etc
Observation on a number of days saw housekeeping staff more interested in yelling and joking with each other as they were in different rooms. These people are not doing their job to HI standards abd need to be managed.
August 22, 2013
Rated 4.0 out of 5.0 by Paul222 Had ants in the room near sink and A/C unit
Had ants in the room near sink and A/C unit. They we all over all packaged food items, maps on coffee table, etc.
August 21, 2013
Rated 5.0 out of 5.0 by walkman p davenport
i love the service and hotel . I was able to take my dogs and enjoy all four days we were there. Out standing service all around great place to stay.
August 21, 2013
Rated 5.0 out of 5.0 by Oldfolks Always a Great Stay
Very pleasant and accommodating staff. Rooms are always comfortable, clean, and functional.
August 21, 2013
Rated 4.0 out of 5.0 by lrlang Enjoyed staff and room very much
The room was clean and looked good. Felt quite comfortable during my stay.
August 18, 2013
Rated 5.0 out of 5.0 by RickSch Nice stay
Being a Priority Club member (now IHG) I was greeted by name & given a goodie bag with a bottle of water, bag of trail mix & a coupon for a free appetizer for a local restaurant. For a little bit more I stayed in a suite. The pillows & bed were extremely comfortable. I would definitely stay here again & recommend to anyone else looking for a nice place to stay.
August 17, 2013
Rated 4.0 out of 5.0 by tisagrits August 2013
Very nice facility. Front desk staff was excellent. Only stayed one night but would stay there again.
Only one con..... The bathtub was very slick when getting in for shower.
August 16, 2013
Rated 3.0 out of 5.0 by cactus95 Room condition
We have been staying at this hotel for at least four(4) years. The rooms have obviously deteriorated. Upon arrival in our room, we noticed "something" on the floor. The front desk was very quick to come and vacuum the area. However, we noticed that the ceiling had major issue and continued to "fall" during our two day stay. Extremely disappointed in the quality of this room (#106). Cannot recommend this to anyone at this time.
August 16, 2013
Rated 4.0 out of 5.0 by Jim5900 Poor house keeping
No towels, bed not made, waste basket not emptied. 3 out of the five day stay.
August 14, 2013
Rated 4.0 out of 5.0 by Pedsrt2003 Nice hotel and polite service
My overall experience at the hotel was very good. The guest service was very nice and everyone we encountered were very polite. The only complaint I have it that when I went to use the shower there were dirty wash clothes left from the previous guest stay.
August 13, 2013
Rated 4.0 out of 5.0 by lrlang Friendly and helpful staff
I have enjoyed my stay and feel at home as well. The rooms are clean and well kept.
August 13, 2013
Rated 1.0 out of 5.0 by Al270 Worst stay ever.................
Not a good stay at all, the bed were too small for a family of 4. Think the beds were maybe full size, just not enough room.
August 6, 2013
Rated 5.0 out of 5.0 by Jagoff Mooerhead City
Especially enjoyed the Stay...Leah was the most nicest Holiday Inn Employee I have encountered in a long long time
August 4, 2013
Rated 2.0 out of 5.0 by CHinnant worst experience ever
I choose HIE because I prefer a higher end hotel and I am willing to pay extra for better service and accommodations. Upon arrival, my room door was open and we had no towels or bath cloths, only hand towels and this was 3 hours after the check in time. Left the hotel and came back at 12:30am to NO parking. 2 vehicles with boats took up 11 parking spaces so I had to park at the front door. Next day, left hotel @ 9 am and met the maintenance guy coming to fix the shower as it was not draining properly. Returned @ 4pm to find they did make the beds and empty trash but AGAIN no towels! One phone in room did not work, called front desk and after waiting an hour went down to get towels myself. Found out after a shower, hair dryer did not work. After several trips to the front desk with numerous complaints and the front desk staff (one employee in particular) who could only say "I understand" after my every sentence, I still get a bill under my door showing they charged me the FULL price. Upon leaving @ 7am on check out day, I mentioned all of these to the front desk who was going to send me an email with an updated copy of my receipt reflecting "discounts" for all of my troubles, Called back @ 7pm due to no email, Reassured me she would send me an email. . . . .7 days later still no email NOR did I ever get an apology from the hotel in regards to all of the complaints. I also heard another guest at the front desk whose phone in the room and the iron did not work. For such an upscale hotel, the bathroom shower heads are very outdated not to mention my bathroom door wouldn't close. NEVER again will I stay @ this hotel. Oh, I forgot to tell you. There was still a cup of coffee in my microwave from the previous guest spilled out all inside the microwave!
August 3, 2013
Rated 5.0 out of 5.0 by missgrace Overall, excellent hotel!
Pillows are too hard/stiff. Had a slight headache every morning. Staff very accommodating and friendly.
August 2, 2013
Rated 4.0 out of 5.0 by EDWARDS207 Less than great property but folks were nice
Stayed 2 nights. Location was great for the visit for a baseball tournament and close to Atlantic Beach for fun. Stayed on 1st floor. Tub did not drain . By end of shower I was above ankle deep. Was in and out a lot and really didn't have time to have maintenance service the drain. My room 101 was near end of hall / side entrance. Doors there were not functioning properly. Had to shoulder open. Handles wouldn't turn. No towels in pool area. Kitchen attendant was super nice and stayed busy replenishing the breakfast food.
August 2, 2013
Rated 5.0 out of 5.0 by kcdiver Great Service
Enjoyed my stay. Nice and quiet with a very attentive staff.
August 2, 2013
Rated 1.0 out of 5.0 by Thomas50 A disgrace
This place is a disgrace. Lots of urine on the toilet. Stench. Filthy floors. Roaches. But the real outrage is this--they charge like it's a well maintained palace. This didn't use to happen in the old days. Back then, places like this existed, but they were honestly recognized as a dump, and they were priced as dumps.
July 26, 2013