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Rated 4.2 out of 5 by 31 reviewers.
Rated 5.0 out of 5.0 by Excelente. Muchas gracias a TODO el personal por hacer de mi viaje una agradable experiencia. June 1, 2014
Rated 5.0 out of 5.0 by Muchas gracias. Excelente en todo, sobre todo en la calidad de atención que tienen todos los que ahí trabajan. Gracias por sus atenciones. May 26, 2014
Rated 5.0 out of 5.0 by Great Staff This hotel is located on the outskirts of town, the periferico leading to Patazcuaro and South. The rooms are done colonial style and if you are lucky to get a suite, they are huge with jacuzzi. The staff are great, everyone goes out of their way to be helpful. I have stayed here dozens of times over the years and never been disappointed. May 15, 2014
Rated 5.0 out of 5.0 by Thank you. The staff made me feel at home. You are always very kind. May 13, 2014
Rated 3.0 out of 5.0 by Lugar de distraccion ya hemos estado en otras ocasiones y creo q' lo han estado descuidando, ya q' estaba medio sucio y el lugar q' nos proporcionaron estaba ruidoso (escaleras) y el descanso no fue bueno April 29, 2014
Rated 5.0 out of 5.0 by Good surprise My friend left his note pad computer on the garden hege and we grove off he remembered about two hour later and felt it was lost as it was exposed to anyone outside. As chance we stopped back after golf just to see and surprise the front desk had it. All we can say is thank you very very much! Yes we will be there again as we like the golf courses and your hotel. We live in Chapala and we are Canadians. March 30, 2014
Rated 3.0 out of 5.0 Business Center It was a shame that people from the Hotel coulnd not help me to print a single document that I had to send urgently to a customer. The night before i was asked to send the file through e-mail so they could print it next morning at 9 am. I sent such file and next morning when I asked for the print they told me tney could not print it because they were very busy, then I asked them to let me use the busness center to print it and the answer was: we don´t have business center. A shame because there are some labelings indicating that this hotel has business center. Many people use these chain of hotels for busness purposes, i regret such lack of customer service. March 17, 2014
Rated 4.0 out of 5.0 by comoda habitación Se descansa bien, aunque el agua en mi habitación casi no salía caliente y poca presión, asi mismo el desayuno es MUY basico y ppr debajo de la competencia February 13, 2014
Rated 5.0 out of 5.0 by Excelente Servicio!! Saludos y sigan con ese excelente servicio en Morelia!! February 11, 2014
Rated 5.0 out of 5.0 by Descanso Sus cómodas habitaciones, con el silencio y tranquilidad hacen que uno descanse y disfrute la estancia en el hotel. February 11, 2014
Rated 5.0 out of 5.0 by MUY BUEN DESCANSO Es la segunda vez que llegamos a este hotel, y como siempre, todo exelente, la calidad de los colchones es como dormir en una nube. Me encanta la seguridad que tiene para acceder al interior del hotel y su ubicacion. De regresar a Morelia, seguro llegaremos nuevamente a este hotel. February 6, 2014
Rated 5.0 out of 5.0 by great service I really enjoyed my stay in Holiday Inn Express at Morelia because people there made me feel as comfortable as in home. December 23, 2013
Rated 3.0 out of 5.0 by Presion del agua en regadera y atención en detalle de envio de facturación Solamente como dato de verificar la presión de la regadera de las habitaciones ademas de prestar mas atención al detalle de la dirección de correo al enviar factura electrónica, ya que al solicitar la mía le he recalcado al gerente en turno que mi dirección estuviera correcta y se la he confirmado todo esto para resultar en el envío hacia una dirección completamente diferente, en mi caso, ha resultado que se ha enviado a un compañero de trabajo y me ha hecho el favor de reenviarla a mi correo y no hubo mas problema mas que la molestia a terceras personas. August 26, 2013
Rated 4.0 out of 5.0 by Great location and friendly staff. Located near a lot of restaurants and shops it's a great option. Breakfast included has a good variety. The staff is friendly and will try their best to help you out. July 17, 2013
Rated 4.0 out of 5.0 by Internet Would be great to have a better internet conection. Passwords are annoying and it´s hard to keep conected all time. HBO channel doesn´t have sound. Staff is always nice. The Hotel is always clean. June 24, 2013
Rated 2.0 out of 5.0 by Tienen todo para ser un mejor hotel El servicio de la recepción cumple con el estándar. Las habitaciones son acogedoras, pero el baño ya es un poco anticuado y la presión del agua no es muy buena y hay varios muebles cuyas puertas no cierran bien o están rotos. El servicio de conexión inalámbrica es bueno, lo mismo que de TV. El menú del desayuno tiene su toque local, pues ofrecen tamales y todo está bien preparado, pero la variedad de la fruta es menor que en otros hoteles de la misma cadena. Lo único que fue realmente molesto fue no recibir una respuesta cuando tuve que hablar para solicitar la factura, que debió ser enviada de forma automática. La única contestación del robot (de carne y hueso y con mala capacitación) que me contestó fue que llamara al día siguiente. April 10, 2013
Rated 2.0 out of 5.0 by Urge remodelar Buen servicio, ninguna queja sobre el personal pero las instalaciones son viejas, especialmente feas las habitaciones. ¡Urge remodelar este hotel! April 5, 2013
Rated 4.0 out of 5.0 by Average The quality of service, food, etc. is the average of any hotel of even lower price March 3, 2013
Rated 4.0 out of 5.0 by confortable but bad internet conection. Very good beds and pillows but It was hard to get a fast internet conection. November 28, 2012
Rated 4.0 out of 5.0 by What a charming place Get the rooms in the back, there is a cute little courtyard and seating areas with antique furniture to relax at. The internet is not that good at that side of the hotel. We had some rooms at the front of the property, it is not so charming but has wifi :-) Overall - I would definately stay there again. Clean, easy to find, friendly staff. October 28, 2012
Rated 4.0 out of 5.0 by buena estancia Estos hoteles se han vuelto una buena opcion por su comodidad, hubicacion, servicio y precios. October 8, 2012
Rated 5.0 out of 5.0 by LA ESTANCIA MAS COMODA PARA VISITAR A LA FAMILIA EN LA CIUDAD DE MORELIA, EL DESCANSO Y COMODIDAD ES IMPORTANTE E INDISPENSABLE PARA DISFRUTAR ESOS DIAS DE RELAJACION Y RECUPERAR ENERGIAS. DEFINITIAMENTE LA PRIMERA OPCION ES HOLIDAY INN EXPRESS October 7, 2012
Rated 5.0 out of 5.0 by Estancia de Trabajo la experienmcia que lleve fue buena ya que pude de disfrutar de la estancia al termino de las sesiones de trabajo October 5, 2012
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