Rated 4.5 out of 5 by 86
Rated 5.0 out of 5.0 by FC111 Great Desk Personnel
The two personnel at the desk did everything they could do to make our check-in and stay perfect.
February 24, 2015
Rated 2.0 out of 5.0 by gymy9999 no service given, Bed was ok!
We were not happy with our stay! Needs to be addressed by your company!
February 19, 2015
Rated 2.0 out of 5.0 by Martha6060 Hotel needs a reno -- room was poorly designed
Checking in was friendly, quick and efficient, however the shortcomings outweighed the reception.
The elevator needs service: door grinds/squeals when opening and closing, must press button firmly and hold for a few seconds to get moving, and all plastic buttons are cracked inside and outside of the elevator.
Room 324 was poorly designed. It's a large room but the bathroom is extremely small, only 1/4" clearance between door and toilet, sink juts out leaving little room to stand when opening/closing the door without stubbing your toes.
Slow internet with weak connection -- got kicked off every 5-10 mins and Skype was garbled.
Breakfast was nothing special -- turkey sausage patties were awful. Bananas were good but no oranges -- in California.
Checking out was not seamless. Usually a receipt is slipped under the door at a HI Express, but I had to ask the clerk, who implied I was making an unusual request.
February 16, 2015
Rated 4.0 out of 5.0 by MrMerc Cost Saving - No more facial tissues?
Room booked on line was not available at check in; apparently the hotel was overbooked.
No facial tissues in bathroom.
February 13, 2015
Rated 3.0 out of 5.0 by HappyHounde Mixed feelings
There was no information book in the room stating where the amenities were. No information listed on TV about hotel amenities either. I could not tell where or what time the pool and exercise gym were open. No list of local restaurants and the staff did not really know many locations other than right next door. Therefore I just used Yelp. At 5:30 AM on Saturday morning trash trucks were banging dumpsters below our room. Woke us out of our sleep. This Holiday Inn was priced HIGHER than the Solana Beach-Del Mar Holiday Inn in ritzy North San Diego County right at the beach. The rooms were small and on a very busy street.
Neighborhood of Moreno Valley very working class therefore the room rates should be less expensive. Staff was friendly but young and inexperienced.
The bed was comfortable the TV downloads had good movie choices.
February 11, 2015
Rated 5.0 out of 5.0 by Alex 01 Comfortable and quiet place to stay
Room very clean and quiet place to rest.
Breakfast was great!
I did not like the size of the bathroom. It was very clean, but It was very small.
Very good experience!
I recommend this place.
February 10, 2015
Rated 5.0 out of 5.0 by rlm1321 Great stay in Moreno Valley
Always a great value and welcomed experience at the Moreno Valley Holiday Inn. It's where I always stay when coming here on business.
February 10, 2015
Rated 5.0 out of 5.0 by Loyal Customer 24 Worth driving the extra miles
This hotel is about 25 to 30 miles out of my way sometimes, but it's worth the drive just to stay there. Excellent customer service, clean and comfortable rooms. Keep up the excellent service!
February 8, 2015