Rated 4.4 out of 5 by 57
Rated 5.0 out of 5.0 by megatron83 Nice, recently renovated hotel
The "skin" on this hotel is fantastic. The only way you could tell it was renovated was cues like old lighting and bathtubs. Everything else appeared brand new. The hotel was so nice and comfortable. We really enjoy staying at Holiday Inns on our vacations.
July 29, 2014
Rated 5.0 out of 5.0 by ldray33 Comfortable bed and great service
Great room. The breakfast variety is good. I enjoyed the evening snacks and beer and wine. I will definitely stay here again.
July 27, 2014
Rated 5.0 out of 5.0 by Happy Traveler July 2014 Exceptionally friendly and welcoming staff!
Originally, I accidentally reserved this hotel for the wrong night using reward points and I didn't notice the mistake until I showed up to the hotel a week later. The staff informed me that I did not have a reservation for that night and after consulting my previous confirmation email, I discovered the date mix-up. I redeemed IHG Reward Club points for the room originally and since I was a "no-show" the week prior, I had to use additional points to reserve a room for that evening. I was very disappointed and embarrassed about making such a silly mistake and wasting my reward points.
However, the wonderful staff at the front desk was so understanding of this mistake, that they upgraded my room to a suite for the night. They also refunded some of my Reward Club points for the missed night even though I didn't ask and it was my mistake. The stay was great but the service topped it all. What a great hotel brand, I have been nothing but totally satisfied with all IHG hotels and this Holiday Inn Express was no exception. Thanks again and I look forward to my next stay.
July 15, 2014