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Rated 4.5 out of 5 by 100 reviewers.
Rated 5.0 out of 5.0 by A wonderful experience! This hotel provided wonderful service, a nice big clean room, a wide variety of breakfast options, a very nice manager reception at night (Mon-Thur) and has an indoor pool / spa / sauna. November 18, 2014
Rated 3.0 out of 5.0 by Nice room, too much noise In my travels, there are two things I always request, good network connection and silence. The network connection was not bad, it did drop me a couple of times, not sure why, but suspect loading, There was also a noisy lamp fixture which I ended up removing the CFL from and got rid of the noise after reporting it to the front desk and being told that there was no one to fix it. The big issue is that part of the rooms are ringed around the atrium area of the hotel, if you are a part of those who spend time in the atrium area in the evenings this is not a issue, but if you are like me and need to get to bed early and also need quiet, you are in trouble if you are in one of the rooms ringing the atrium. Each floor has a hall way to the back of the hotel that has rooms on it, I requested a room on one of those hallways, but was told none where available. Perhaps so, but I wonder why that a gold level customer is put in a known noisy area, particularly when he/she has made it know that one of the needs is quiet. I have some other options so I probably will not return to this property. The good points, room is nice and clean, though the lamp thing was a irritant. They have a nice breakfast and a nice evening food table that makes it easier to not eat so much in the local restaurants and come to your room and get paper work done. Also parking was messed up, they were doing some work out back, some people had parked across two spaces, after returning and looking for a parking spot, I parked in a designated spot as there were no other spots, I went in to advise them of this and was told "I could park in the McDonalds parking". I had a load of equipment in the car and though I suspect that I was not much different vehicle safety wise, I felt that parked near a doorway was a bit more secure than over in the rear of a fast food joint. All in all, I will find another IHG property to stay at when in the area. November 15, 2014
Rated 3.0 out of 5.0 by Not a bad hotel, but expect no special treatment for being a platinum member This hotel refused to accommodate a late checkout, even though they were not busy the following night. They did not seem concerned about my stay because they didn't even ask how my stay was at checkout. The pancake maker did not work for breakfast the 2 mornings I was there. There was a pair of dirty socks under the side of the bed. November 12, 2014
Rated 3.0 out of 5.0 by average stay room was a good size, friendly staff, and good breakfast choice. Cons- no parking, room smelled of cigarette smoke and cheap perfume; when asked to find another they were sold out. November 10, 2014
Rated 5.0 out of 5.0 by Overall experience We have stayed at a lot of Holiday Inns because we like the overall experience they give. I have to say the Morgan Hill facility is the best we have ever experienced. Very classy place. Very accommodating. It was easy to get to off the Freeway. That is important at night ,in the rain and in a unfamiliar location. The triple A discount was appreciated. I like being able to workout after riding in a car for miles. November 4, 2014
Rated 5.0 out of 5.0 by Relaxing Evening This HIE is an excellent property with an attentive staff and excellent amenities. I had the opportunity to enjoy a social hour and utilize the fitness center. November 3, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express San Jose Morgan Hill Very good hotel, I definitely enjoyed my staying here. Staff attentive and kind, good room, excellent breakfast and evening snack. They offered welcome bonus point, but I had to request these through customer support, since they were not automatically added. November 3, 2014
Rated 4.0 out of 5.0 by Good hotel value for money Near to gilroy, free laundry if you have a wash accessories. Great room Cable TV in the room, free internet. Very bad breakfast iа comparing with other Holiday Inn express in this area. Waffles and bacon taste like cardboard box. Fruits and bakery was good. Will recommend this hotel anyway) November 3, 2014
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