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Rated 4.4 out of 5 by 55 reviewers.
Rated 5.0 out of 5.0 by Exceptionally friendly and welcoming staff! Originally, I accidentally reserved this hotel for the wrong night using reward points and I didn't notice the mistake until I showed up to the hotel a week later. The staff informed me that I did not have a reservation for that night and after consulting my previous confirmation email, I discovered the date mix-up. I redeemed IHG Reward Club points for the room originally and since I was a "no-show" the week prior, I had to use additional points to reserve a room for that evening. I was very disappointed and embarrassed about making such a silly mistake and wasting my reward points. However, the wonderful staff at the front desk was so understanding of this mistake, that they upgraded my room to a suite for the night. They also refunded some of my Reward Club points for the missed night even though I didn't ask and it was my mistake. The stay was great but the service topped it all. What a great hotel brand, I have been nothing but totally satisfied with all IHG hotels and this Holiday Inn Express was no exception. Thanks again and I look forward to my next stay. July 15, 2014
Rated 5.0 out of 5.0 by Arturo Ortiz This hotel is a perfect example of what Holiday Inn Express should be! Compared to the one In Van Nuys this one is top notch! July 14, 2014
Rated 4.0 out of 5.0 by Holiday Inn Express Suites San Jose-Morgan Hill Stayed with the family as a mini vacation. The kids enjoyed the pool and the morning complimentary breakfast. The Managers Happy Hour was also good. staff was friendly and attentive to needs when needed. The only problem I had was my pillow, too soft for my needs. Will definitely stay again. July 11, 2014
Rated 5.0 out of 5.0 Clean and Quiet Had a great stay. Nice location. Staff was pleasant. Would stay again. Breakfast was a bonus. June 30, 2014
Rated 5.0 out of 5.0 by The Best Place to Stay in Morgan Hill This is the best place to stay in Morgan Hill. I have stayed at about 5 other hotels in Morgan Hill and they were all awful. Stay at Holiday Inn Express, you'll be happy. It's clean, comfortable, good price, great staff, very new and nice rooms and overall property. June 30, 2014
Rated 4.0 out of 5.0 by room was updated and clean breakfast was better than the usual continental breakfast. beer on tap available during early evening hours in the lounge area which was a nice area to sit and relax and read the paper or watch some news or sports. June 28, 2014
Rated 4.0 out of 5.0 by comfortable beds a little pricey Great Hotel but on the high side of the price spectrum in the area, but I like staying here June 28, 2014
Rated 5.0 out of 5.0 by platinum elite Good Hotel. We like the manager cocktails and snacks we have a nice room Good service. June 22, 2014
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