Rated 4.1 out of 5 by 100
Rated 5.0 out of 5.0 by ChucKKy A welcome surprise
I have enjoyed staying at the Venture Ave. Morgantown Holiday Inn Express several times a year for the past three or four years. There's never any surprises. The grounds, building, rooms and furnishings are always clean, the staff always friendly and accommodating; breakfast just the thing for those mornings when all you want to do is get on the road.
This past visit in August of 2014 did have a surprise, however.
My room had been upgraded from a single king to a corner suite.
Thank you HEI Morgantown. Thank you for showing you care.
August 14, 2014
Rated 4.0 out of 5.0 by KCmillion Overall Excellent but two issues
Passing thru and was a good hotel to stay at. Two issues should be checked out.
Cable/Satellite box turned off and on each time the refrigerator compressor came on. I turned off the refrigerator and that solved the problem.
Water was exceptionally hot and the faucet handle did not adjust the hot/cold water flow easily. Could be a safety hazard for small children.
These are not complaints just something the manager may wish to know.
Thanks for a great stay.
August 12, 2014
Rated 3.0 out of 5.0 by Relaxing girl Brief get a way
The hotel itself is nice, The front desk staff gave an I don't care attitude when I called to inquire about the TV and internet service going out. I was told to wait for the storm to pass, it was only raining. We lost service several times during my brief stay. I would find another hotel on my next stay based on the phone call I made to the front desk.
August 7, 2014