Rated 4.0 out of 5 by 102
Rated 1.0 out of 5.0 by WVU Parent Gave my room away!!!!!
My wife and I took our son to Morgantown to check him into Dorm on 8/15/14. We arrived at 9:35 pm and had confirmed reservation only to find out that five minutes earlier our room was given away to someone who wanted a room with two queen beds!
The staff gave us a king and cot!!! I tried to sleep on cot only to have a bad back now. The compromise was a discount on the rate. I would never have given in if I had to do over and am still mad. We stay here all the time on other trips.
If management reads this you should be able to find my contact info.
August 18, 2014
Rated 5.0 out of 5.0 Great Hotel
Great overnight. Will stay again when I'm in the area for business.
August 17, 2014
Rated 5.0 out of 5.0 by ChucKKy A welcome surprise
I have enjoyed staying at the Venture Ave. Morgantown Holiday Inn Express several times a year for the past three or four years. There's never any surprises. The grounds, building, rooms and furnishings are always clean, the staff always friendly and accommodating; breakfast just the thing for those mornings when all you want to do is get on the road.
This past visit in August of 2014 did have a surprise, however.
My room had been upgraded from a single king to a corner suite.
Thank you HEI Morgantown. Thank you for showing you care.
August 14, 2014
Rated 4.0 out of 5.0 by KCmillion Overall Excellent but two issues
Passing thru and was a good hotel to stay at. Two issues should be checked out.
Cable/Satellite box turned off and on each time the refrigerator compressor came on. I turned off the refrigerator and that solved the problem.
Water was exceptionally hot and the faucet handle did not adjust the hot/cold water flow easily. Could be a safety hazard for small children.
These are not complaints just something the manager may wish to know.
Thanks for a great stay.
August 12, 2014
Rated 3.0 out of 5.0 by Relaxing girl Brief get a way
The hotel itself is nice, The front desk staff gave an I don't care attitude when I called to inquire about the TV and internet service going out. I was told to wait for the storm to pass, it was only raining. We lost service several times during my brief stay. I would find another hotel on my next stay based on the phone call I made to the front desk.
August 7, 2014
Rated 3.0 out of 5.0 by Expediter Room great , Elevator bad
We stay at this Inn several times a year in transit between family and home, he last time we stayed the elevator was acting up, this time was even worse and I heard the desk clerk explaining to a guest how to deal with the door that doesnt always close properly...On a positive note, the desk reception is great, rooms are excellent as well as the breakfast bar and hostess being top notch. This trip may just have been an off day but my billing was messed up and am still dealing with getting that resolved. Overall about par...
August 7, 2014
Rated 5.0 out of 5.0 by Wicked Wanda I didn't get lost
I was there for my job's annual motorcycle run and didn't get a room at the host hotel. I'm glad I got the room here at the Holiday Inn Express. I normally get lost when I go out of town, but it was a straight shot to the host hotel.
August 7, 2014
Rated 3.0 out of 5.0 by PMHNP Meh
Just not impressed with any aspect of this hotel. Even though it is a chain, there are many HI Express better than this one.
August 6, 2014