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Rated 4.1 out of 5 by 94 reviewers.
Rated 5.0 out of 5.0 by Good hotel to visit Top quality accommodations, clean rooms and a very helpful staff. July 23, 2014
Rated 1.0 out of 5.0 by room cleanliness room smelled horrible and this part of the survey is redundant. how many times do i have to repeat this? July 23, 2014
Rated 1.0 out of 5.0 by Poor Service Service did not meet expectations. Left items were not returned July 22, 2014
Rated 1.0 out of 5.0 by Poor Service I stayed on July 4 and July 11, 2014. I inadvertently left personal belongings in my room on the 4th. I called on the 5th and was told that the items were found and at the desk. I told the desk attendant that I would be returning on the 11th for another night. When I returned on the 11th, my items were not there. I was told by the desk manager that they were left in the "lost and found" and were missing. Why did I bother calling?? With so many competitors with similar amenities, points club, and price range, customer service should be the reason travelers choose where to stay. You have lost my business just from poor service. Let the staff divide my rewards points - I will not be using them. July 22, 2014
Rated 4.0 out of 5.0 by Why is the elevator STILL broken? The elevator in this three story building has been either malfunctioning or completely broken three of my last four stays here in 2014. When I finally had to walk the stairs down from the third floor and I told the desk attendant the elevator wasn't working, his response was: "Again?". I have to assume that the franchisee or corporation isn't willing to spend whatever it will take to remedy the problem, because it certainly isn't unknown to them. Considering what the room rate is, I believe the building should meet minimum standards. That was my last stay at this HIX. July 22, 2014
Rated 4.0 out of 5.0 by Outstanding service Wonderful staff very friendly and helpful!! Great location and accommodations July 2, 2014
Rated 5.0 out of 5.0 by Wonderful Place to Stay I can't say enough kind things about the staff at this Holiday Inn Express. My husband was ill, and the staff took such good care of us. June 28, 2014
Rated 5.0 out of 5.0 by All around excellent We had to book this hotel last-minute due to unforeseen problems at a different establishment. We were so happy walking in, to encounter a nice, clean environment and very friendly staff. The room was very clean, organized and spacious. I loved the breakfast - with a variety of healthy and not-so-healthy choices. (I fell in love with the cinnamon rolls). We used the pool and hot tub which was well-kept also. We are already making plans to return next time we travel to the state. June 19, 2014
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