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Rated 4.1 out of 5 by 100 reviewers.
Rated 5.0 out of 5.0 by A welcome surprise I have enjoyed staying at the Venture Ave. Morgantown Holiday Inn Express several times a year for the past three or four years. There's never any surprises. The grounds, building, rooms and furnishings are always clean, the staff always friendly and accommodating; breakfast just the thing for those mornings when all you want to do is get on the road. This past visit in August of 2014 did have a surprise, however. My room had been upgraded from a single king to a corner suite. Thank you HEI Morgantown. Thank you for showing you care. August 14, 2014
Rated 4.0 out of 5.0 by Overall Excellent but two issues Passing thru and was a good hotel to stay at. Two issues should be checked out. Cable/Satellite box turned off and on each time the refrigerator compressor came on. I turned off the refrigerator and that solved the problem. Water was exceptionally hot and the faucet handle did not adjust the hot/cold water flow easily. Could be a safety hazard for small children. These are not complaints just something the manager may wish to know. Thanks for a great stay. August 12, 2014
Rated 3.0 out of 5.0 by Brief get a way The hotel itself is nice, The front desk staff gave an I don't care attitude when I called to inquire about the TV and internet service going out. I was told to wait for the storm to pass, it was only raining. We lost service several times during my brief stay. I would find another hotel on my next stay based on the phone call I made to the front desk. August 7, 2014
Rated 3.0 out of 5.0 by Room great , Elevator bad We stay at this Inn several times a year in transit between family and home, he last time we stayed the elevator was acting up, this time was even worse and I heard the desk clerk explaining to a guest how to deal with the door that doesnt always close properly...On a positive note, the desk reception is great, rooms are excellent as well as the breakfast bar and hostess being top notch. This trip may just have been an off day but my billing was messed up and am still dealing with getting that resolved. Overall about par... August 7, 2014
Rated 5.0 out of 5.0 by I didn't get lost I was there for my job's annual motorcycle run and didn't get a room at the host hotel. I'm glad I got the room here at the Holiday Inn Express. I normally get lost when I go out of town, but it was a straight shot to the host hotel. August 7, 2014
Rated 3.0 out of 5.0 by Meh Just not impressed with any aspect of this hotel. Even though it is a chain, there are many HI Express better than this one. August 6, 2014
Rated 5.0 out of 5.0 by Good hotel to visit Top quality accommodations, clean rooms and a very helpful staff. July 23, 2014
Rated 1.0 out of 5.0 by room cleanliness room smelled horrible and this part of the survey is redundant. how many times do i have to repeat this? July 23, 2014
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