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Rated 3.9 out of 5 by 24 reviewers.
Rated 5.0 out of 5.0 by Great service We were late comming in on our motorbike, but service and help was Excelent June 14, 2013
Rated 5.0 out of 5.0 by Always friendly! I stay at this property close to 30 nights a year. The staff is always friendly and helpful! Anytime I need something I get my answer with a smile and immediate results. The people are why I keep coming back! May 26, 2013
Rated 2.0 out of 5.0 by Mixed Bag I don't generally write negative reviews. Hol Inn asked for a review so here it is. This hotel is located in a shopping center which makes it convenient to restaurants. it has a spacious lobby and looks relatively new. we took a two room suite. There are two windows which face the wall of another building 5 feet away. there is absolutely no view. The shape of the room is odd. there are short alcoves that go nowhere and can't be used for living space. on the A/C there seemed to be no difference between high fan and low fan. The bed essentially abuts the A/C unit so temp is difficult to control. At about 130 AM I went down to lobby to ask for another blanket. The clerk was sound asleep in a chair near desk. I could not wake him even by call loudly. so i called on courtesy phone whhich woke him. He was disoriented for a moment trying to awake. I asked for a blanket. he went thru an elaborated exercise of confirming my guest status and the demanded that I provide a justification for requesting another blanket (I know that seems to be an odd way of characterizing the situation but that's how it struck me). I told him to forget it and went back to room. Hope you have a better experience there. May 9, 2013
Rated 2.0 out of 5.0 by worst bed of my traveling experience This was one of the worst hotels I have stayed in for some time. The bed was lumpy and sagged to the middle. i went to bed fine and woke up in pain and 2 weeks later and a chiropractic adjustment still in pain. The sheets were old are thin, the room not clean and no chairs or couch i could go to to save my back. The room cost $$$ to stay in even with our priority club. not a bargain for an old hotel. The staff were not friendly. The food though pretty standard for Holiday Inn Express was cold to luke warm. Only sweet starchy foods available. I went to the exercise room to try and stretch out my back before we left and it was the worst equipment yet. I had just stayed in a Holiday Inn Express in Fredericksburg Va and it had much bettter gym equipment and a good bed. We generally choose this chain for its consistency but it is not apparent in this hotel. The toilet quit working and my husband had to open up the tank and rig it to flush and the faucet dripped. May 8, 2013
Rated 4.0 out of 5.0 by Comfortable bed, uncomfortable couch I stayed in a two room suite. It was clean and airy and I have no complaint about the bed and bath. The second room had a couch and chair, which were extremely uncomfortable. While I will probably stay again in the future, I will not waste money on a separate 'living' room. April 24, 2013
Rated 4.0 out of 5.0 by Clean, comfortable, and courteous This property was spacious, clean, and the bed was one of the best I've slept in. The staff was always helpful and courteous. The staff deserves five stars all by themselves. The indoor pool and hot tub while basic were a nice amenity for relaxation after several days on the road. The only downside for me was a lack of laundry facilities. As I was on a long road trip having a laundry facility available would be a big help. Compared to other places I stayed on my trip it was maybe a little overpriced, but not much. Overall, I do recommend and will visit again. April 20, 2013
Rated 5.0 out of 5.0 by Mountaineer Hospitality Enjoyed the stay, the employees were helpful in recommendation of eating establishments April 1, 2013
Rated 5.0 out of 5.0 by Excellent Hotel Everytime that I come to Morgantown, West Virginia on company business I always stay at this Hotel. From Check-In to Check-Out the staff are always very friendly, Kind and go out of there way to make your stay here comfortable and relaxing. I just love their staff and service here. Not many Hotels out there that are like this one. Thanks for everything that you do. March 31, 2013
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