Rated 4.1 out of 5 by 58
Rated 4.0 out of 5.0 by Flash66 First Time Staying at This Location
My wife and I wanted to get away for the weekend celebrating our 34th anniversary. We spent the afternoon hiking around Blackwater Fall WV. We were ready for a quite comfortable room for the night. Upon arriving I found the check-in girl very cheerful and friendly. This hotel is not close to any major highways and we found it to be very quite. There are several restaurants close by that offer a variety. The one thing we really appreciated was how quite the air conditioner was. I wish ALL IHG rooms had the same kind of unit.
October 16, 2013
Rated 5.0 out of 5.0 by nicemotown304 Front Desk and Housekeeping
First off I would like ti say how well I was treated by your front desk staff, Andrew was very helpful with my check in and Eric your Night audit guy was very helpful to our needs. House keepers was very frindly and treated my room well. One negative is that your breafast attendent was not very attentive.
October 15, 2013
Rated 4.0 out of 5.0 by Jakopo Free Breakfast
I noticed one thing during breakfast and after breakfast. Numerous persons were arriving at the Holiday Inn that were not guests and they were enjoying a free breakfast and joking about it after. Two were staying at another hotel while others were construction or service persons on their way to work. I would suggest cordoning off the breakfast area and guests should be obligated to present their card key to get breakfast. Seems whenever there is a good thing there are always individuals that will take advantage or ruin it for paying guests.
October 6, 2013
Rated 2.0 out of 5.0 by TJMA UNCOMFORTABLE BEDS
Of all the hotels I have stayed in over 40 of traveling for business and pleasure including in Mexico and Canada, this hotel had the most uncomfortable beds. You could feel the springs, there was a sag in the middle of the bed and if you got too close to the side of the bed you could roll out of bed due to the weakened springs.
I travel on I68/I79 4 to 5 times a year. I will make sure that I do not stay at this hotel again.
October 4, 2013
Rated 5.0 out of 5.0 by Cathy456 Very comfortable bed!
Bed was the best I have had in a hotel in a long time.
October 3, 2013
Rated 3.0 out of 5.0 by longdrive4 place to rest- nice location
since we arrived about 8pm at night it was hard to see what was in the area. the hotel location looked like there where places to eat and shop. the pool was cold therefore my daughters didn't stay in the water long.. the building looks to be a little old and worn. the shower curtain in the bathroom was off the wall some so the curtain would not go from wall to wall. it stayed in the center and this made having a shower hard. since i stayed on the long weekend the young man at the front desk who looked to have worked from the sunday to monday was very helpful and happy. there was a subway place in the gas station across the street from the hotel. this was good place for picking up our lunch for the trip home.
in general the hotel was an ok place to just to relax and rest from a10 hour drive.
September 16, 2013
Rated 4.0 out of 5.0 by irishjj visit
handy near interstate. places to eat and gas close
September 2, 2013
Rated 5.0 out of 5.0 by Tatamygirl great front desk stafff
Andrew was extremely helpful with obtaining the handicapped room that I needed.
Breakfast was good, but I missed having French toast that some of the Holiday Inn Expresses offer.
The swimming pool was great. I did not use the lift. However, I am thankful that it existed.
September 1, 2013
Rated 5.0 out of 5.0 by Spikeofwoolsey WVU
A great hotel while visiting WVU. Only 10 minutes away and very close to rt 68 or airport make your visit easy. Rooms, public spaces, staff and breakfast are top notch.
August 22, 2013
Rated 5.0 out of 5.0 by kho18 Excellent Customer Service
The staff made my familys stay comfortable and seamless. From making the reservation to checking out. I would recommend this Hotel and will continue to stay there when I'm in Morgantown.
August 20, 2013
Rated 5.0 out of 5.0 by Phil1228 GREAT STAFF!!!!
The staff is always friendly and helpful. They make you feel at home!!!
August 19, 2013
Rated 1.0 out of 5.0 by JJJB Holiday inn Express Morgantown WV
This has to be the worst Hotel experience of this year, I average 30 to 40 nights a year.
There is no sound proofing in this hotel. From hearing someone walking around and using the bathroom in the floor above, too the use of the ice machine in the hall, and the traffic out side the noise was unbearable. I requested someone look at the television the night I arrived and two days later it was still broken. Will not stay here again.
August 7, 2013
Rated 5.0 out of 5.0 by Margo123 Great place to stay
We have stayed at this property several times now and have always had an enjoyable stay. The hotel is located in a central location that makes it easy to get around Morgantown.
August 5, 2013
Rated 5.0 out of 5.0 great
everything was wonderful,we even enjoyed the pool.the ladies who cleaned our rooms could not of been more helpful along with the desk clerks so thank you
August 3, 2013
Rated 5.0 out of 5.0 by Blake68 CLEAN AND COMFORTABLE
The hotel was very clean and the staff was professional and courteous. The manager goes above and beyond to ensure guest satisfaction. We were in town for a conference and the location was excellent. Within walking distance to local restaurants and a mall yet convenient to down town. Breakfast was substantial and tasty. I highly recommend this hotel to all travelers.
August 2, 2013
Rated 3.0 out of 5.0 by biker08 disappointed with breakfast
My husband and I stayed at this hotel during a very busy weekend. On the first morning we were there, we went downstairs to have breakfast and it was empty. It was still within the timeframe that breakfast was supposed to be offered. The attendant said they would not be filling the trays. We chose this hotel because breakfast was included, it was a disappointment that it was not available the entire time it was stated to be available.
August 2, 2013
Rated 4.0 out of 5.0 by ontheroad2much Good enough
IHOP tempted me to a better breakfast, but other than the weak breakfast, place was fine. Pool was cold, but thats a matter of taste.
July 28, 2013
Rated 5.0 out of 5.0 by indiancreek comfortable beds!!
everything was great! !friendly staff. breckfest was great
July 28, 2013
Rated 5.0 out of 5.0 by kybound great place to stop
Driving from Kentucky to NJ this is a great hotel to stay overnite at. Large clean rooms with comfy queen beds are excellent. So is breakfast in the morning. Stayed here a few years in a row and will definately come back. Thank you
July 28, 2013
Rated 5.0 out of 5.0 by OccS Very good experience
Staff very professional. Room very comfortable. Enjoyed the stay.
July 24, 2013
Rated 5.0 out of 5.0 by Phil1228 Always clean
The rooms are always clean and the staff super friendly and helpful!!!
July 23, 2013
Rated 5.0 out of 5.0 by happymom95 Very clean and comfortable
Would definitely stay again. The room was very clean and the bed was incredibly comfortable.
July 23, 2013
Rated 2.0 out of 5.0 by Bado Dissapointed
The service and attention was not at IHG standards.
Shower did not drain.
July 22, 2013
Rated 5.0 out of 5.0 by Rgrteam16 Outstanding Hotel
Everytime that I have business at one of the local Hospitals, I always stay at the Holiday Inn Express - Morgantown. This is an outstanding place to stay. The staff are always very helpful and friendly. The Breakfast Bar is great. The rooms are very comfortablle and a I always great a great night sleep. I would recommend this Hotel to all my friends and family.
July 19, 2013
Rated 1.0 out of 5.0 by RSKRAWHIDE Poor Management, poor beds, poor hotel
I brought my family to this Holiday Inn so that my daughter can attend a visitation day at West Virginia University. I travel a lot for business and I normally choose Holiday Inn's because I know what to expect. However, in this case I was extremely disappointed in the hotel and its staff. We arrived on a Thursday evening, and went to use the pool to relax from the long drive. The hot tube was not hot at all - a little bit warm at best (this did improve the next day). The mattresses on the beds are horrible, you sink in and feel like you can never get out - horrible night sleep for all of us! After the university tour was completed we did use the pool again and found that the whirlpool was at least hot this time, but the bed situation was still bad. The final straw was Saturday morning. This was my one day to sleep in a little, and we got woken up my a maintenance crew working on the room next to us. They were hammering and using drills at 7:30AM!!!!! This is outrageous and uncalled for. When we complained to the desk, the guy just stated that they should not have been doing this so early, but that was it! Very, very disappointed in this stay and will not be staying here again the future. My daughter is probably going to go to WVU next year, but when we visit it will not be at this hotel!!!!!!!
July 5, 2013
Rated 5.0 out of 5.0 by Sillinurse Enjoyed our weekend
Very clean hotel, breakfast good if you have no food allergies, bacon was only gluten free item. (Not sure about eggs).
Front desk staff and housekeeping very kind and helpful even when customers are not so nice to them. Pool and hot tub nice, can use some cleaning to get rid of the mildew on edges. Have stayed here 3 times and will stay again.
June 21, 2013
Rated 5.0 out of 5.0 by Spyderryder Great service
We were late comming in on our motorbike, but service and help was Excelent
June 14, 2013
Rated 5.0 out of 5.0 by Phil1228 Always friendly!
I stay at this property close to 30 nights a year. The staff is always friendly and helpful! Anytime I need something I get my answer with a smile and immediate results. The people are why I keep coming back!
May 26, 2013
Rated 2.0 out of 5.0 by romancannon Mixed Bag
I don't generally write negative reviews. Hol Inn asked for a review so here it is. This hotel is located in a shopping center which makes it convenient to restaurants.
it has a spacious lobby and looks relatively new. we took a two room suite. There are two windows which face the wall of another building 5 feet away. there is absolutely no view. The shape of the room is odd. there are short alcoves that go nowhere and can't be used for living space. on the A/C there seemed to be no difference between high fan and low fan. The bed essentially abuts the A/C unit so temp is difficult to control.
At about 130 AM I went down to lobby to ask for another blanket. The clerk was sound asleep in a chair near desk. I could not wake him even by call loudly. so i called on courtesy phone whhich woke him. He was disoriented for a moment trying to awake. I asked for a blanket. he went thru an elaborated exercise of confirming my guest status and the demanded that I provide a justification for requesting another blanket (I know that seems to be an odd way of characterizing the situation but that's how it struck me).
I told him to forget it and went back to room. Hope you have a better experience there.
May 9, 2013
Rated 2.0 out of 5.0 by Cmcnp worst bed of my traveling experience
This was one of the worst hotels I have stayed in for some time. The bed was lumpy and sagged to the middle. i went to bed fine and woke up in pain and 2 weeks later and a chiropractic adjustment still in pain. The sheets were old are thin, the room not clean and no chairs or couch i could go to to save my back. The room cost $$$ to stay in even with our priority club. not a bargain for an old hotel. The staff were not friendly. The food though pretty standard for Holiday Inn Express was cold to luke warm. Only sweet starchy foods available. I went to the exercise room to try and stretch out my back before we left and it was the worst equipment yet. I had just stayed in a Holiday Inn Express in Fredericksburg Va and it had much bettter gym equipment and a good bed. We generally choose this chain for its consistency but it is not apparent in this hotel. The toilet quit working and my husband had to open up the tank and rig it to flush and the faucet dripped.
May 8, 2013