Rated 4.3 out of 5 by 43
Rated 1.0 out of 5.0 by tired travler made sick Rude Dude
Staff needs better training on customer service Do not expect to use the amenities you are paying for lights will be turned off and you will be told to leave. If your room is unsuitable no effort will be made to correct it and do not expect to find a manager to address your concerns or discomforts...they do not work week ends!
July 23, 2014
Rated 5.0 out of 5.0 by Big A RN Very Nice Room !
The room was very nice and the staff were just as nice. Will stay there again when we come back that way !!
July 21, 2014
Rated 5.0 out of 5.0 by traper Great experience!!!
Everything was excellent!! Room was very quite and the bed was wonderful. Window coverings allowed for a dark room for sleeping.
July 10, 2014
Rated 5.0 out of 5.0 by consultant71 Perfect
I regularly work in the Russellville/Dardanelle area and I choose to stay at the Holiday Inn Express in Morrilton. Much nicer and cleaner than any hotel in Russellville!
July 3, 2014
Rated 3.0 out of 5.0 by aggie_12 Clean room but not really good service.
I've stayed at several Holiday Inn Express and really enjoyed it but this stay wasnt a pleasant one. First of all, they didnt have my reservation ready when I checked in. Next, I booked there 2 nights for work ,and they somehow messed up and had me checked out right after the frist night. The people in the room right acrossed the hall kept walking in and out the whole night and were really loud. I called the front desk and asked for the "please be quiet" sign since there wasnt one in my room but I never got one. Lastly, they charged me a wrong card after I checked out even though I gave them my business AMX when I checked in. Also,they never greeted me as a gold member of IHG club. I may be a little difficult on this review but to be honest, after working long hours, these would be the very last things i wanted to deal with. Staff/Service needs to be improved.
July 1, 2014
Rated 3.0 out of 5.0 by travelers70 staff and beds
the hotel is new and seemed very clean; however during our stay, staff was almost invisible (breakfast area and desk). the beds are so tall I had to climb on something or be helped to get into bed....not so good for short, older folks!
June 30, 2014
Rated 4.0 out of 5.0 by hf01 Clean
Our stay was very comfortable and the room and lobby was very clean. I would recommend the breakfast food to be put out faster than it was. Had to wait for food to be put out every morning. Overall our stay was great and I would stay again.
June 24, 2014
Rated 5.0 out of 5.0 by Mr Poppy Great Place to rest your head
As usual, the consistency of Holiday Inn and the value for your buck make Holiday Inn Express a "Great Place" to stay.
June 20, 2014