Rated 4.4 out of 5 by 92
Rated 3.0 out of 5.0 by Echo2150 Modern ammenities
Overall exprience was good housekeeping could step up more.
June 30, 2015
Rated 1.0 out of 5.0 by DRM16 Not a good stay!
Day One Room 101 - Bathroom door had to be forced shut to latch, roaches in the bathroom, loud noise and door slamming all night. Our worst experience was the bath tub drain was partly plugged causing water back up while taking showers, causing soapy water on the bottom of the tub and causing my wife to slip and fall. The next morning I reported all issues to the desk clerk and requested maintenance on the tub drain. While the desk clerk apologized for the room condition they did not ask if my wife sustained any injuries or seem concerned about her slipping. (She is OK!) Later that night we returned to the room only to find the bath tube drain to be partly plugged as it was the previous night. I went back to the front desk and requested another room. The night clerk was happy to give us another room plus offered a 10% discount.
Day Two Room 402 - We finally found the TV remote control on the floor between the bed and night stand. We went to the swimming pool that night and found the pool water to be dirty. When we pulled back the covers that night we found the portion of the sheets that are tucked under the mattress to be wet. Why anyone would put wet sheets on a bed is a mystery to me. So back to the night desk clerk and he came to our room with dry sheets, remade the bed and offered us another 10% discount. The next morning our check out invoice was full price. I asked the desk clerk about the two 10% discounts offered to us and was told the auditor took discounts off and the desk clerk had to re enter the discounts and print a corrected invoice. While both desk clerks were very kind and helpful they failed to follow through with promises.
June 25, 2015
Rated 5.0 out of 5.0 by Inspector13 Breakfast
There was a large crowd for breakfast each morning and not enough coffee or food available to serve everyone. Other than this, we could not have chosen a better place to stay.
June 23, 2015
Rated 5.0 out of 5.0 by KAtieH26 great stay!
friendly staff, great room for the price.
we highly recommend it.
June 20, 2015
Rated 5.0 out of 5.0 by @DisneyDad28 Traveling with Grandkids
We were traveling with my daughter and granddaughters and picked this hotel as it is about half-way to my daughters home to meet her husband. I booked 2 rooms. The granddaughters loved the pool. My room was clean and the bed was very comfortable.
The hotel staff was very friendly when we checked in and were prompt in getting extra towels for my daughters room. Breakfast was on par with other HIE's I have stayed. My granddaughters loved the pancake maker for breakfast.
June 16, 2015
Rated 4.0 out of 5.0 by GT72 Pleasantly surprised
Morrilton, Arkansas was the first stop of a three day cross country road trip. We were very pleasantly surprised! The staff was friendly and helpful, the hotel was clean and inviting.
May 29, 2015
Rated 5.0 out of 5.0 by taoi taxes
the taxes brought the bill to more than I would have liked to pay
May 27, 2015
Rated 5.0 out of 5.0 by USMC81 Great hotel
Staff needs to be a bit more professional and not look like they just rolled out of bed.
I wasn't offered anything as a Platinum member.
May 19, 2015