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Rated 4.6 out of 5 by 75 reviewers.
Rated 5.0 out of 5.0 by Great Hotel The staff was wonderful. The room was clean and comfortable. This was a business trip. I will stay again. July 28, 2014
Rated 5.0 out of 5.0 by excellent a fantastic place to stay. Close to shopping centers, great places to eat and ease of interstate. July 26, 2014
Rated 5.0 out of 5.0 by hotel directions Difficulty in locating hotel .......directions on GPS very confusing, plus highway road numbers are misleading. After calling hotel for correct directions, we arrived quickly. Entrance to hotel not directly on highway..can drive by without seeing it as the building sits below road level. July 17, 2014
Rated 5.0 out of 5.0 by Great experience Clean room! Comfortable. Good breakfast. Fitness center had water. Recognized as IHG member - I love that they gave a goodie bag with water and snack. July 15, 2014
Rated 5.0 out of 5.0 by Great Service Great Staff and very clean rooms. Overall, very nice place to stay. July 14, 2014
Rated 5.0 out of 5.0 by Great Hotel Every aspect of our stay was flawless, from check in to check out and everything in between was great. Would highly recommend the hotel. July 11, 2014
Rated 5.0 out of 5.0 by Always enjoy my stay there. I go to Morristown several times a year for business and it is my place to stay. It is quiet and the staff is great. July 8, 2014
Rated 5.0 out of 5.0 by Friendly staff, greaat service. The entire staff were very friendly and helpful. The rooms are very clean and the entire facility is well maintained. I would highly recommend this hotel. July 2, 2014
Rated 5.0 out of 5.0 by Clean, comfortable room, great staff, This was the cleanest Holiday Inn Express see had ever visited. Although a little off the interstate it was worth the extra drive. Staff was excellent, even the maintenance staff took time to answer question. July 1, 2014
Rated 5.0 out of 5.0 by The staff was very helpful and the accomodation were very nice. I would recommend this location when traveling. The staff and accomodations were excellent. The location is quiet and relaxing. June 24, 2014
Rated 3.0 out of 5.0 by Ok hotel, Potential to be Very Good The room was dirty and did not as clean as I would prefer. I also didn't appreciate the tip envelope that was left on the bed. The towels didn't smell clean - maybe use more detergent when cleaning. The breakfast was nice with a pretty good selection of foods. There was even walnuts available to add to your cereal, but I would have preferred a cereal with less sugar. Bananas weren't available every day. June 24, 2014
Rated 4.0 out of 5.0 by Good hotel I have stayed here before for work. I enjoy this hotel, it is very convenient and always in good shape. My only complaint is that the wi-fi, was very slow and spotty. My devices would lose connection constantly and when they did have connection it was very slow. Other than that I would recommend this hotel. June 23, 2014
Rated 5.0 out of 5.0 by Large clean guest room and bathroom I arrrived and was greeted professionally by the front dest attandant. My nights sleep was very good. The breakfast was delicious and the selection of foods were great! My room was clean and well kept. I felt safe and comfortable during my stay. My checkout was flawless. June 2, 2014
Rated 5.0 out of 5.0 by Clean room; comfortable bed We enjoyed a very clean room with a comfortable king bed. The breakfast was good and staff were friendly. We made it a point to look for other Holiday Inn Express hotels after our night in Morristown. May 23, 2014
Rated 5.0 out of 5.0 by Every thing at your finger tip Just want to say Thank you for everything you did for us. Easy direction for an evening out for dinner.to the breakfast in the AMs. The room was very relaxing and had any think we might have needed. 316 Guest 5/16 to 5/18 we only stay at IHG Hotels May 21, 2014
Rated 5.0 out of 5.0 by Everything was wonderful. The rooms were very clean and the bed was absolutely so comfortable. April 18, 2014
Rated 5.0 out of 5.0 by Great location This is my place to stay when i go to Morristown. Always recognize as a member. Nice people. March 27, 2014
Rated 3.0 out of 5.0 by Moved me out despite DO NOT DISTURB sign Though I am a frequent IHG user, and have had wonderful experiences with hotels in this group, I had a surprising and disturbing experience at this location. When my husband and I left in the morning for him to drop me at a work location, we put the "Do Not Disturb" sign on the door so the staff would know we were not checked out yet (we had even requested a noon checkout so my husband could stay at the hotel before coming to pick me up at the work site). The hotel staff wished us a nice day as we were exiting the building; we returned the well wishes. When my husband returned to the hotel about 15 minutes later, the sign was off the door handle, the room was in the process of being cleaned, and all his toiletries and his bag were closed up and removed from the room. When he expressed his displeasure and concern, the staff did apologize, but without any real explanation other than that they saw us exit the hotel. I'm not sure I would feel comfortable staying there in the future. Apparently "Do NOT Disturb" has no meaning, nor is there any faith in security about our belongings. I have never had a similar experience in any hotel. March 24, 2014
Rated 5.0 out of 5.0 by Excellent Hotel With Great Service . It was a little over priced because of the race being in Bristol , other than that it is a great Hotel. March 18, 2014
Rated 5.0 out of 5.0 by Suite upgrade was great The room was great. The pillows are too soft for my liking but everything else was great. I wish Holiday Inns had not changed their pillows though. March 8, 2014
Rated 5.0 out of 5.0 by Staff The staff at the Morristown, TN Holiday Inn were exceptional. They were friendly, courteous, and helpful. When I needed a copy of an important conference presentation they did not hesitate. Thank you. February 12, 2014
Rated 5.0 out of 5.0 by Good choice I have been staying at this site for many years when in the area. I have always enjoyed staying at this Inn. The staff are particularly nice and helpful. February 3, 2014
Rated 5.0 out of 5.0 by Great Staff; Clean & Well Maintained Consistently friendly and professional staff; Clean, well maintained property in convenient location. Mike at the front desk is a superstar! February 1, 2014
Rated 1.0 out of 5.0 by hotel was ok, desk guy was weak. My company gets a rate through our portal for a rate. I looked it up. He refused, but all in all, Holiday Inn Express is not good. Lots of efforts to improve, my stay in Chicago was horrible, and no one cares. Just like this email, no one will call or follow up. Why offer people the chance to make your hotel better....sad day ! January 28, 2014
Rated 5.0 out of 5.0 by Very clean and nice staff Enjoyed the stay. The staff was extremely pleasant. January 25, 2014
Rated 5.0 out of 5.0 by Excellent Stay We spent 3 nights in Morristown over Christmas Eve and Christmas and stayed at this Holiday Inn Express. It could not have been more enjoyable. The staff were warm and friendly despite having to work the holidays. The breakfast was still hot and ready each morning, and we still got our room serviced each day too. My Platinum status was recognized with a room upgrade to a suite that was spacious and extra nice during our extended stay. I cannot say enough good things about this Holiday Inn Express. Our stay was perfect! December 30, 2013
Rated 5.0 out of 5.0 by Morristown HIE is Tops The Morristown, TN Holiday Inn Express is great. The Staff is friendly, competent and helpful. The Manager, Tammy is on top of everything. All the Receptionists are friendly and efficient. I was particularly impressed with Receptionists Donna and Mike. I look forward to staying at the Morristown HIE again soon. November 27, 2013
Rated 5.0 out of 5.0 by Highly recommended Helpful staff, very Clean and quiet place. Close to restaurant and Shopping mall. November 17, 2013
Rated 5.0 out of 5.0 by Great staff and service Very consistent, well-run property. Always friendly and helpful staff; clean, well-maintained and comfortable rooms. Convenient location. November 10, 2013
Rated 5.0 out of 5.0 by Nicely maintained room & friendly helpful staff If I'm in the area again I would definitely stay here again November 6, 2013
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