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Rated 4.6 out of 5 by 60 reviewers.
Rated 5.0 out of 5.0 by Great hotel in Morristown, TN! My husband and I stayed at the Morristown, TN Holiday Inn Express while visiting family. The staff was very friendly and professional. The hotel common areas as well as our room were very clean. The pool area is enclosed so you can use it any time of the year. They have a large parking lot and the hotel is conveniently located near the mall and lots of restaurants and stores and pretty close to the interstate. The breakfast which is included with your room was very good each morning. We will definitely stay here again when we are in the area. August 16, 2013
Rated 5.0 out of 5.0 by Great hotel in Morristown, TN! My husband and I stayed at the Morristown, TN Holiday Inn Express while visiting family. The staff was very friendly and professional. The hotel common areas as well as our room were very clean. The pool area is enclosed so you can use it any time of the year. They have a large parking lot and the hotel is very conveniently located near the mall and lots of restaurants and stores and pretty close to the interstate. The breakfast which is included with your room was very good each morning. We will definitely stay here again when we are in the area. August 13, 2013
Rated 5.0 out of 5.0 by Just wish this property was in my usual travel area. My wife and I stayed here one night on our way south to Myrtle Beach. If we were not meeting our grown children there the next day I think we would have extended our stay in Morristown... indefinitely. The hotel looked to be brand new, and the accommodations were among the best I have encountered in any Holiday Inn Express or Holiday Inn...and that's a lot of Holiday Inns. The staff was the friendliest and most helpful, and seemed to be very sincere in everything they did or said. The two pitchers of fresh iced lemon and lime water next to the front desk was another great touch...and very much appreciated. This hotel should be a training center for IHG properties. August 5, 2013
Rated 4.0 out of 5.0 by Relaxing overnight stay We were greeted by the very personable and professional desk clerk. Our reservation was brought up quickly and our gift bags as platinum status priority club members were ready to go! The hotel room was very clean and comfortable. We did use the pool facilities which were also well maintained and very clean. We had a very nice patio set to sit at while the kid swam. Breakfast in the morning was excellent. The staff work hard to keep everything stocked. I would recommend this quiet gem of hotel to anyone traveling that route and needing a comfortable place to rest. Great stay. July 27, 2013
Rated 1.0 out of 5.0 by Horrible Service While staying at the hotel I believed the room to clean though it did not have a fresh and clean smell to the room. The accomedations were acceptable and staff where nice but not overly Accommodating. I was not made aware of the price of my room, but I was ok with the overal rate of the room. However, after my stay I was accessed a 200.00 fee that was never explained to me. I called on the charge, and found that it was a smoking fee. I am not a smoker and would never allow anyone to smoke in a closed environment with me. I am mortified that after my loyalty to IHG and never having such an issue in the past, that I have not been contacted on reconciling this mistake. I have openly offered to take any medical exam neccessary to prove my own innocence that lead to this ridiculous charge. I highly recommend when visiting Morristown, to locate a more caring and knowledge hotel within the area. July 11, 2013
Rated 5.0 out of 5.0 by great stay enjoyed staying on this property, great experience ! July 11, 2013
Rated 5.0 out of 5.0 by Great Visit This hotel was clean and comfortable and the pool was a great size for the kids, which means it was a bit larger than most. A few of the bathroom fixtures were in need of repair/replacing, but otherwise everything was in great condition. It would be great if Holiday Inn did away with their draconian cable TV system though, I really don't want to see the sluggish startup screen everytime I try to watch something on TV. July 10, 2013
Rated 5.0 out of 5.0 by Great Stay This is a great hotel. I would highly reccomend it. I come to Morristown Tennessee often for business and always stay here. Only problem with the hotel is that TDOT is doing road construction but that isn't the hotel's fault. July 7, 2013
Rated 5.0 out of 5.0 by 5 Star Staff The friendliest, most accommodating staff you will find anywhere. They (everyone) go out of their way to make you feel 'at home'. June 3, 2013
Rated 5.0 out of 5.0 by Great place to stay I stayed here for 2 nights while visiting family in the area and it was extremely pleasant. It's in a nice part of town, close to shopping and restaurants, and was clean, quiet and pleasant. The staff were very nice and the breakfasts were warm and filling. I would recommend it to anyone staying in the area for a relaxing place to stay. May 24, 2013
Rated 5.0 out of 5.0 by Clean and friendly If ever we are in this area again, we will stay here!!! Mike at the desk was warm, friendly and ever so polite and helpful....what a great person at your front desk. The breakfast lady was a sweet little lady who kept a clean eating environment. May 1, 2013
Rated 4.0 out of 5.0 by PRICE PRICE IS MUCH TOO EXPENSIVE FOR A HOLIDAY INN EXPRESS April 14, 2013
Rated 5.0 out of 5.0 by Wonderful The Morristown Holiday Inn Express was by far one of the best all around motels we have stayed in. Sandy, Elaine, Coy and Mike went out of their way to make our week long stay a comfortable one. The hospitality of the staff was by far outstanding, to the point we felt we had made new friends. The breakfasts were wonderful. Thanks for the nice week. Cathy and Dale April 14, 2013
Rated 2.0 out of 5.0 by Worst Bed I've ever slept in.... Or i should say didn't sleep in. Concrete or two wooden planks would have been more comfortable. Breakfast was okay, but the same both mornings and had little taste. Staff did not greet at any point except when I checked in. I didn't notice it until I was leaving the last morning but there appeared to be blood splatter on the back of the bathroom door. Also, the hinges on the bathroom door was rusted pretty bad, the faucet was discolored probably from a cleaner, and there was a large stain on the carpet in front of the tv. March 25, 2013
Rated 5.0 out of 5.0 by Very Nice! Had a very good experience here. The staff was excellent! Everyone was so nice and helpful! Mike at the front desk was a pleasure so so helpful! March 19, 2013
Rated 4.0 out of 5.0 by Breakfast Bar I stay in Holiday Inns many nights of the year, and yes, I stay in this particular Holiday Inn often. It would help the frequent travelers if the breakfast bar added some yogurt bars, breakfast bars, fresh fruit compote, etc. The cinammon buns are o.k., but for those of us who eat breakfast while commuting to work, but are not practical. I stay in Holiday Inns so often during the year, I find myself skipping the breakfast bar because everything is the same, day in and day out. A little variety would be nice. February 5, 2013
Rated 5.0 out of 5.0 by Morristown Holiday Inn Express Very Nice Property. Staff was helpful and very friendly. January 9, 2013
Rated 4.0 out of 5.0 A very nice hotel We can strongly recommend this hotel. The staff is knowledgeable, and courteous. Mike has always been especially helpful. January 4, 2013
Rated 5.0 out of 5.0 by Excellent Stay Hotel seemed quite new and it was very clean and appealing. The staff were pleasant and courteous. The room was comfortable and roomy. Really no negatives. January 3, 2013
Rated 5.0 out of 5.0 by Great service The staff at this hotel is exceptionally service oriented and they make a difference to your stay. The hotel itself is a fairly well maintained older property. No surprises here. Well located right next to Walters State Community College and excellent food options. Lots of parking and nice outdoor spaces. The rooms are older but they are perfectly comfortable and clean. No surprises here. Their workout facilities are rudimentary and could do with some improvement. But you can always go for a run outside. Morristown doesn't really get serious weather! November 19, 2012
Rated 5.0 out of 5.0 by Great time Great service, nice staff, nice rooms, and loved the pool. I would recommend this place to anyone. Thank You October 26, 2012
Rated 5.0 out of 5.0 by Holiday Inn EXpress Morristown, TN Great stay. The staff was friendly, couteous, and helpful. I would recommend this hotel. October 7, 2012
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