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Rated 4.7 out of 5 by 111 reviewers.
Rated 5.0 out of 5.0 by Very clean and nice staff Enjoyed the stay. The staff was extremely pleasant. January 25, 2014
Rated 5.0 out of 5.0 by Excellent Stay We spent 3 nights in Morristown over Christmas Eve and Christmas and stayed at this Holiday Inn Express. It could not have been more enjoyable. The staff were warm and friendly despite having to work the holidays. The breakfast was still hot and ready each morning, and we still got our room serviced each day too. My Platinum status was recognized with a room upgrade to a suite that was spacious and extra nice during our extended stay. I cannot say enough good things about this Holiday Inn Express. Our stay was perfect! December 30, 2013
Rated 5.0 out of 5.0 by Morristown HIE is Tops The Morristown, TN Holiday Inn Express is great. The Staff is friendly, competent and helpful. The Manager, Tammy is on top of everything. All the Receptionists are friendly and efficient. I was particularly impressed with Receptionists Donna and Mike. I look forward to staying at the Morristown HIE again soon. November 27, 2013
Rated 5.0 out of 5.0 by Highly recommended Helpful staff, very Clean and quiet place. Close to restaurant and Shopping mall. November 17, 2013
Rated 5.0 out of 5.0 by Great staff and service Very consistent, well-run property. Always friendly and helpful staff; clean, well-maintained and comfortable rooms. Convenient location. November 10, 2013
Rated 5.0 out of 5.0 by Nicely maintained room & friendly helpful staff If I'm in the area again I would definitely stay here again November 6, 2013
Rated 5.0 out of 5.0 by One of the Best This is one of the best Holiday Inns that I have stayed in and I travel constantly. The room layout is excellent, the staff was perfectly nice and professional. The rooms were nice and clean. November 4, 2013
Rated 5.0 out of 5.0 by Great Stay Every Time I've stayed at this hotel numerous times in the last 3 years and every time it has been an exceptional stay. The staff are extremely professional, the facilities are kept in exemplary condition and the hotel has everything I need. October 26, 2013
Rated 5.0 out of 5.0 by Perfect home replacement location This location comes highly recommended. We are timeshare owners and this location was worth the dollar. It was clean comfy and accommodating. The staff was sweet as pie and very helpful. If your looking for a place to stay in this area consider this location. You won't be let down. October 24, 2013
Rated 5.0 out of 5.0 by Great stay Much thanks to Mike, who has helped us in the past. He provided excellent customer service. See you on our next trip. October 23, 2013
Rated 4.0 out of 5.0 by Late Check Out!! I really appreciated the attendants willingness to let me have a late check out since I am a nursing mother who needed some extra privacy later in the day. I didn't end up needing it, but knowing the option was there was great! October 14, 2013
Rated 5.0 out of 5.0 by What a pleasure Excellent all the way.....from our arrival to departure....especially the staff!! October 7, 2013
Rated 5.0 out of 5.0 by Great service Checked in with mike at front desk. He was extremely pleasant and helpful. Whe we realized our room was next to elevator, we asked him if he could change us. He very graciously moved us. Rooms were clean and comfortable. Breakfast had good options. Would highly recommend this hotel. October 1, 2013
Rated 5.0 out of 5.0 by comfortable bed and great service Very helpful staff. They were able to give me a selection of good restaurants nearby. September 21, 2013
Rated 5.0 out of 5.0 by Best Hotel In Morristown I enjoyed my stay at this Holiday Inn. The free breakfast was wonderful. It was more than just muffins (A real breakfast). The bed was very comfortable and the hotel was quiet. The staff were very wonderful and helpful. I will stay here again if i visit Morristown, TN in the future. September 12, 2013
Rated 4.0 out of 5.0 by Staff was great - quiet location Great place to stay.....Mike (front desk) made sure to acknowledge me as soon as I walked in even though there was a line to check-in. He also automatically upgraded my room to a suite that was available. There were plenty of options when it came to dinner and the breakfast had plenty of variety. All and all a great placed to stay - business or pleasure. September 10, 2013
Rated 5.0 out of 5.0 by Friendly staff and great room Staff very friendly - recommended good restaurants for dinner. room very nice with comfortable bed. would stay again if in that area. September 9, 2013
Rated 4.0 out of 5.0 by Labor Day Weekend Wonderfully located , easy in an out, center of town, rooms clean, good beds large bathrooms, Wifi had some issues, business center needs more but nice to have a printer, staff very friendiy, grounds cleaned daily, plenty of parking , Quite, cookies and coffee anytime bannanas oranges an applles. price is highest in town, but nicesst,newest but you get what you pay for. September 6, 2013
Rated 4.0 out of 5.0 by Quiet room and friendly staff. Stayed two nights for Bristol Nascar race. Upon arrival I was greeted as gold priority club member and was given a gift bag. Property was clean and well kept - lovely water fountain in front. HIE did not disappoint (again). August 28, 2013
Rated 5.0 out of 5.0 by Great Stay I really enjoyed my stay. The Front Desk (Donna) is efficient and very accommodating. The Manager (Tammy) does a great job of ensuring the facility is clean and in good repair. The breakfast is about what one would expect from a buffet style breakfast. The selections were adequate and fresh. The breakfast staff always seems surprised when I leave them a tip when I depart the dining area. Doesn't everyone tip the people who get up and prepare the food and clean up the mess left by some diners? Whenever my travels take me to Morristown, I will always stay at the H.I. Express. August 21, 2013
Rated 5.0 out of 5.0 by Great service I had an awesume stay. Everything was awesume. The room was perfect and comfortable. The service was grade A. August 20, 2013
Rated 5.0 out of 5.0 by Great hotel in Morristown, TN! My husband and I stayed at the Morristown, TN Holiday Inn Express while visiting family. The staff was very friendly and professional. The hotel common areas as well as our room were very clean. The pool area is enclosed so you can use it any time of the year. They have a large parking lot and the hotel is conveniently located near the mall and lots of restaurants and stores and pretty close to the interstate. The breakfast which is included with your room was very good each morning. We will definitely stay here again when we are in the area. August 16, 2013
Rated 5.0 out of 5.0 by Great hotel in Morristown, TN! My husband and I stayed at the Morristown, TN Holiday Inn Express while visiting family. The staff was very friendly and professional. The hotel common areas as well as our room were very clean. The pool area is enclosed so you can use it any time of the year. They have a large parking lot and the hotel is very conveniently located near the mall and lots of restaurants and stores and pretty close to the interstate. The breakfast which is included with your room was very good each morning. We will definitely stay here again when we are in the area. August 13, 2013
Rated 5.0 out of 5.0 by Just wish this property was in my usual travel area. My wife and I stayed here one night on our way south to Myrtle Beach. If we were not meeting our grown children there the next day I think we would have extended our stay in Morristown... indefinitely. The hotel looked to be brand new, and the accommodations were among the best I have encountered in any Holiday Inn Express or Holiday Inn...and that's a lot of Holiday Inns. The staff was the friendliest and most helpful, and seemed to be very sincere in everything they did or said. The two pitchers of fresh iced lemon and lime water next to the front desk was another great touch...and very much appreciated. This hotel should be a training center for IHG properties. August 5, 2013
Rated 4.0 out of 5.0 by Relaxing overnight stay We were greeted by the very personable and professional desk clerk. Our reservation was brought up quickly and our gift bags as platinum status priority club members were ready to go! The hotel room was very clean and comfortable. We did use the pool facilities which were also well maintained and very clean. We had a very nice patio set to sit at while the kid swam. Breakfast in the morning was excellent. The staff work hard to keep everything stocked. I would recommend this quiet gem of hotel to anyone traveling that route and needing a comfortable place to rest. Great stay. July 27, 2013
Rated 1.0 out of 5.0 by Horrible Service While staying at the hotel I believed the room to clean though it did not have a fresh and clean smell to the room. The accomedations were acceptable and staff where nice but not overly Accommodating. I was not made aware of the price of my room, but I was ok with the overal rate of the room. However, after my stay I was accessed a 200.00 fee that was never explained to me. I called on the charge, and found that it was a smoking fee. I am not a smoker and would never allow anyone to smoke in a closed environment with me. I am mortified that after my loyalty to IHG and never having such an issue in the past, that I have not been contacted on reconciling this mistake. I have openly offered to take any medical exam neccessary to prove my own innocence that lead to this ridiculous charge. I highly recommend when visiting Morristown, to locate a more caring and knowledge hotel within the area. July 11, 2013
Rated 5.0 out of 5.0 by great stay enjoyed staying on this property, great experience ! July 11, 2013
Rated 5.0 out of 5.0 by Great Visit This hotel was clean and comfortable and the pool was a great size for the kids, which means it was a bit larger than most. A few of the bathroom fixtures were in need of repair/replacing, but otherwise everything was in great condition. It would be great if Holiday Inn did away with their draconian cable TV system though, I really don't want to see the sluggish startup screen everytime I try to watch something on TV. July 10, 2013
Rated 5.0 out of 5.0 by Great Stay This is a great hotel. I would highly reccomend it. I come to Morristown Tennessee often for business and always stay here. Only problem with the hotel is that TDOT is doing road construction but that isn't the hotel's fault. July 7, 2013
Rated 5.0 out of 5.0 by 5 Star Staff The friendliest, most accommodating staff you will find anywhere. They (everyone) go out of their way to make you feel 'at home'. June 3, 2013
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