Rated 4.4 out of 5 by 80
Rated 5.0 out of 5.0 by zwelch85 Good Stay
Nice hotel. Great value. The only issues I had was I wish the air conditioning fan ran all the time. It is obviously an economy style so therefore shuts off. I had a hard time falling asleep due to the fact of no fan running. Other than that. Great place.
June 19, 2013
Rated 5.0 out of 5.0 by NightTrain Our secnd stay, if we're back in the area, there'll be another
Everything and more than I expected from HI Express. Highly recommend it.
June 16, 2013
Rated 4.0 out of 5.0 by DASeattle Large and comfortable room
Great staff and hotel. New and clean. Desk person has great personality
June 12, 2013
Rated 5.0 out of 5.0 by lucymarie26 Super Nice Accomodations
We have been staying with Holiday Inn Express for at least 15 years (park and fly) and have no complaints. It is perfect every year, even the manager remembers us by name and where we are going on vacation.
June 11, 2013
Rated 3.0 out of 5.0 by Twe770 Room temperature and extra guess
The room warm despite the temperature being set at 70. During the evening at least one roach crawled across the walll.
June 7, 2013
Rated 5.0 out of 5.0 by 44maggie staff makes this choice easy
we have not had a bad experience with this hotel. staff always ready to assist. with a smile.
May 24, 2013
Rated 1.0 out of 5.0 Worst night in many years.
Could not sleep. City was re paving street right in front of the hotel. They worked from midnight till pass the time I had to leave to the airport. While the hotel can not set the working schedule, at least the front desk person should alert customers when I checked in at 7pm the night before, so I could have chosen a more quiet place. Business are business regardless the customer's comfort. I will never go back to this hotel.
May 24, 2013
Rated 5.0 out of 5.0 by Morgan77 Nice reasonable location
The front staff was helpful but never recognized Platinum status which is a shame.
May 6, 2013
Rated 1.0 out of 5.0 by CustomerX Poorly maintained room and unconcerned staff
Room heating unit and refrigerator made very load sound fan noises during the night - a symptom of neglect in terms of maintenance.
Room keys failed work on door lock. The keys needed to be issued 3 separate times, wherein I received a lecture from from the night manager on the proper storage of keys away from magnets (REALLY?). Again, this symptomatic of improper maintenance.
This hotel is a complete loss due to the staff and their lack of concern regarding customer reports of existing issues with the facilities. This is evident in the poor operation of the components within the facility (I.e. Problems are not not being reported and resolved by hotel staff).
I cut my losses and went to the Staybridge Suites about a block down the street (a nice property and staff by the way). I know these properties are owned by the same investment group (Daly Seven), so the issues with this property lay in the localized management.
May 5, 2013
Rated 5.0 out of 5.0 by Russ77 Excellent service
I have made multiple trips to the Raleigh area and stayed here. Excellent service and value every time.
April 26, 2013
Rated 5.0 out of 5.0 by Flyer33PS Great location and staff.
From the pick up at the airport to the return trip two days later, it was an enjoyable trip....thanks to the staff!
March 12, 2013
Rated 3.0 out of 5.0 by Tiderunner Workout room needs help!
The great personalities of the Recption staff were overshadowed by the outdated and not working exercise equipment. Treadmill did not work, eliptical made ugly noises when using it, bicycle was in need of lubrication and repair.
February 25, 2013
Rated 5.0 out of 5.0 by Ray48 Very comfortable environment and great service.
We really enjoyed our stay. It was close to the airport and very convienet. Staff was very friendly and helpful.
February 21, 2013
Rated 5.0 out of 5.0 by Gail060 Night before or after a flight out of RDU
Such a wonderful experience twice now to stay the night before an early flight out of RDU. Shuttle to the airport and back to the hotel when traveling and free parking while we are gone. Great service.
February 11, 2013
Rated 4.0 out of 5.0 by EnviroStoner Nothing Great
Location is ok if you need to get to/from the airport, but the hotel is not located near the downtown Raleigh area at all. While the staff was friendly and helpful, the room itself was just ok. I stayed two nights (in different rooms each night) and one of the rooms was right by the stairwell door and side building door so there was a lot of noise. Also, the breakfast options are very limited, and when I was there the fresh fruit option (bananas) were not even ripe. I would prefer there be more fruit choices available as well, since eating healthful food should be an essential part of each breakfast.
February 10, 2013
Rated 5.0 out of 5.0 by Hyclymber Comfortable and Friendly!
Everything was as it should be. The customer service was outstanding and the shuttle service was above my expectations! Definite recommend.
February 7, 2013
Rated 4.0 out of 5.0 by gd88 Heading Home
Really good value close to the airport. Breakfast ready early to accommodate early departures. Would like a bit more selection, perhaps too early
February 6, 2013
Rated 5.0 out of 5.0 by Jimmer1228 a great spot, 5 mins from the airport
this place is ideal for an overnight before using the R/D Airport. They let you park in the lot for FREE, and get you back and forth on the Inn's airport shuttle. The staff could not be more cheerful or helpful. Clean rooms, great beds, and very little airplane noise, so little in fact that i barely noticed it. I'll be back to this spot!! Nice job folks!!!!
February 4, 2013
Rated 5.0 out of 5.0 by Satxpooh EXCELLENT Customer Service!!!
Staff was attentive upon check-in, informative on hotel amenities.Offered a map of local dining ,as well as recommendations . Called room to offer a wake up call as we had mentioned we had an early flight. Would definitely stay here again!!
February 1, 2013
Rated 5.0 out of 5.0 by KDOCKINS Great staff! Above and beyond
We were re-routed due to weather. The staff went out of their way to make sure we had everything we needed. Very kinda I will never forget my stay.
January 31, 2013
Rated 5.0 out of 5.0 by where2gonexttime First choice for early flights out of Raleigh
I've stayed at the HI express RDU many times and have never been disappointed. The entire staff is very hospitable and attentive - happy to pick me up from the car rental and bring me to my terminal in the morning. Check in is a breeze and I'm always warmly welcomed. The hotel is sparkling, comfortable and quiet - I always enjoy a restful night's sleep. The rate is very good. I click directly on the HI express website when traveling to Raleigh and book my stay without considering any place else!!
January 31, 2013
Rated 5.0 out of 5.0 by Flower2013 Excellent Property
When we arrived we were greeted as Priory Club members. The facility was very clean and staff very helpful. The room was very clean and fresh.
Lot of eating places nearby and not far from the highway.
We will recommend this property - an excellent value for money.
January 25, 2013
Rated 4.0 out of 5.0 by JobMan Great Staff and Clean Room
The room overall was good. I've stayed in just about all of the competitors in the general area and this was one of the smallest rooms for the price. Bed was comfortable and room was clean.
January 22, 2013
Rated 5.0 out of 5.0 by UTfan83 Quiet room & comfortable bed
Room was very clean & quiet, the bed was comfortable.
Staff was helpful and fun to tallk with.
January 22, 2013
Rated 5.0 out of 5.0 by WSA1271 Great Service/Staff
The staff really make you feel welcome and want to make sure your needs are addressed.
January 21, 2013
Rated 4.0 out of 5.0 by Skyfall50 Comfortable bed and spent the elax time
Very good service and comfortable and relax time.
However, there are few restaurants near by the hotel.
It is not convenience if I do not have a car.
But, I will stay again if I have a chance to visit Raleigh.
January 21, 2013
Rated 5.0 out of 5.0 by rine2345 Duke basketball trip
My son and I stayed at this hotel so we could fulfill his Christmas gift of going to a Duke basketball game. The staff at the hotel was more than helpful, especially the morning breakfast staff. That lady was one happy and helpful person!
January 15, 2013
Rated 5.0 out of 5.0 by gillie stay at holiday inn express raleigh durhan
Room was very nice and clean. Bed confortable. Breakfast was one of the best as far choices we have had. Would recommend this hotel and would stay there again.
January 11, 2013
Rated 5.0 out of 5.0 by Hpippi42 Great service and clean
We had a very nice stay here. The staff were helpful and accommodating. The only con would be that the bed was hard. Other than that, we had a wonderful stay.
January 9, 2013
Rated 5.0 out of 5.0 by Teacher16 Wonderful experience!
Very much enjoyed my stay. Room was clean and bath was exceptionally so. The staff were all very friendly, respectful, and helpful. Conveniently located near the airport, shopping, and restaurants. I would definitely stay here again in future, and would highly recommend this Holiday Inn Express.
January 8, 2013