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Rated 4.5 out of 5 by 258 reviewers.
Rated 4.0 out of 5.0 Not bad for the money No negatives to express. Its a hotel. Bed was comfortable and sheets were clean. August 20, 2014
Rated 4.0 out of 5.0 by Great hotel but get there early for a parking space! This hotel is very close to the Raleigh/Durham airport. Staff was very friendly and room was great. The only issue was parking. There are three hotels on the same property and they all share parking. One of the hotels was under construction so most of their spaces were taken up by construction materials, trailers, etc. The back and side of the property flood frequently (in the hotel's defense, they do have a sign stating this). Of course, it down poured while we were there and it flooded...taking away many spaces. I finally found a spot way in the back corner of the furthest hotel but right at the flood line. I would definitely return and stay here but not until the other hotel's construction is complete. August 18, 2014
Rated 4.0 out of 5.0 by all around good experience Customer service was excellent when checking in. I was given all the information I needed. They helped in looking up my IHG memebership and made sure I was given a temporary card. Room was comfortable, and quiet for being next to airport. Highly recommend August 18, 2014
Rated 4.0 out of 5.0 by Outstanding value for Raleigh/Durham airport passengers What a great service. Either flying in or out of the airport, you may park your car at the motel and use the shuttle service. The car in a phone call away. August 14, 2014
Rated 5.0 out of 5.0 by Super Convenient to Airport Super Convenient to Airport- highly recommend. Be sure to book the shuttle when you check-in. We had a group of 7, so we got a "van taxi" to the airport. We got the return shuttle to the hotel without any trouble (just called the front desk). We felt that our cars were safe at the hotel and had no issues. August 11, 2014
Rated 4.0 out of 5.0 by Clean and convenient My visit was a short business trip and this hotel was perfect for my meeting location. August 9, 2014
Rated 4.0 out of 5.0 by Very Accommodating Staff My booking agent had mixed up my reservation. The front desk staff was very patient and corrected the error and booked me in a room. Very satisfied with their willingness to assist me. August 8, 2014
Rated 5.0 out of 5.0 by Great Value Very clean, great free breakfast, reasonable price, close to airport. August 7, 2014
Rated 5.0 out of 5.0 by Room and bed good, sofa not so Sleep great, room was great but don't recommend trying to sit and read in the sofa. August 7, 2014
Rated 5.0 out of 5.0 by Great Flying out of raleigh to Jamaica, stayed there before and always a pleasant experience! August 6, 2014
Rated 4.0 out of 5.0 by It is convienent! Good location for quick access to the airport. Free breakfast, nothing fancy, but gets the job done. August 2, 2014
Rated 4.0 out of 5.0 by Match number of towel sets to expected number of guests As a procedure please provide a set of towels for each expected guest in the reserved room. It is universal in all the Holiday Inn (and other vendor) rooms we stay in that we specify 4 adults in two large beds. We would expect one set of towels for each of the 4 specified guests. We NEVER receive more than 3 sets of towels and have to request the fourth from the front desk. Our request is always honored. Usually we have to go down to the front desk to collect the towels. Therefore this would be classified as a minor irritant. I can understand your decision to provide only three sets of towels and leave the fourth as a service request by your guest.[cost and waste of towels]. Suggestion: under such a situation why not ask the guests at checkin if a fourth set of towels is required. This would prevent the irritation of having to make a followup visit to front desk to collect the towels. July 31, 2014
Rated 3.0 out of 5.0 by Individually/privately owned...not up to HIX standard *10 mins from duke *easy to get to *great beds (like all HIX) *no Otis free warm cookies ever! (corporate thing) *no weeknight managers special dinner (except Wednesdays) *no filtered water supply in the weight room *same breakfast as other HIX *will choose another HIX next time *no free water/IHG Baggie upon check-in *i travel VERY often... July 28, 2014
Rated 1.0 out of 5.0 by Beware not to request a wake-up call I almost missed my flight because I did not receive a wake up call when I was told that I would receive one. The air conditioner in the room produced cooling but did not properly reduce the humidity. July 27, 2014
Rated 5.0 out of 5.0 by I love staying here Every time I stay in Raleigh, I chose this hotel. It's always clean and friendly. My only complaint this stay would be the breakfast attendant. She was a little slow at getting food out, and she got very short when someone inquired about the pancake machine, almost as if she couldn't be bothered. Otherwise, the staff is great, and rooms are very nice. July 25, 2014
Rated 5.0 out of 5.0 by July 21 Several years back we took a 6,000 mile road trip and stayed in various hotel chains. Ever since that trip in 2008 we have stayed at Holiday Inn Express because we were so impressed with everything (over the other hotel chains). So when booking a hotel in any city, we check first to see if they have a Holiday Inn Express. We've never been disappointed! July 25, 2014
Rated 5.0 out of 5.0 by Convenient location with great service The Holiday Inn Express is very convenient to RDU Airport and other areas within the Raleigh-Durham-Chapel Hill communities. One jumps easily onto I-40 or crosses it to be immediately at the RDU Airport. The staff is friendly, and the amenities are great. I like the location for my future stays in Raleigh/Durham. The rooms are well appointed and comfortable, there is an outdoor pool, and plenty of TV stations are available. As always, the breakfast room is an enjoyable place to relax and enjoy a variety of breakfast delights. July 23, 2014
Rated 3.0 out of 5.0 by HIX RDU room was clean, linens clean, room was hot upon arrival. It took most of the night to cool my room down so i could sleep, this and the poor water pressure were the 2 downfalls to the stay. July 21, 2014
Rated 5.0 out of 5.0 by Nice accommodations and great airport shuttle. Stayed at the hotel due to early flight out of Raleigh Durham airport. Shuttle service was very convenient and prompt. Comfortable room accommodations, room was clean and had a nice quiet sleep. July 13, 2014
Rated 4.0 out of 5.0 by Great Hotel, Unfriendly Front Desk The stay was excellent, but the Front Desk greeting was horrible !No welcome to hotel,no smiles, no eye contact, just straight to checking in and room assignment. Never asked what floor I preferred or anything. Just handed me the key and told me where the elevator was. I thought it was just the evening clerk, but the morning clerk was the same. Need to work on making guest feel more excepting when we first walk into hotel. July 9, 2014
Rated 5.0 out of 5.0 by nicd place to stay This is a nice property located around other hotels. The location is good and the property is clean and well maintained. July 7, 2014
Rated 5.0 out of 5.0 by Comfortable Room Our stay was great. It was very quiet, and the rooms were soundproofed well. We never heard our neighbors, nor the planes flying overhead. Everything was neat July 3, 2014
Rated 5.0 out of 5.0 by stopover raliegh This was so nice. Comfortable beds clean room and bathroom. The housekeeper really deserves praise. The hot breakfast was good with different choices. Well done and thank you. We used the stay and fly for free. Timely shuttle service with hardly any wait time. And when we arrived back in Raleigh airport when the shuttle came he offered bottled water which was so nice. This is a well run establishment with an efficient staff. The outdoor pool was also a pleasure to use. The price was amazing. Well done. Thank you for such a nice stay. July 1, 2014
Rated 5.0 out of 5.0 by My stay I would definitely stay at this Holiday Inn Express. The stay was well worth it. This was a business trip. However I will consider this hotel chain when I am planning our next family get away. June 25, 2014
Rated 3.0 out of 5.0 by Average Okay hotel but nothing special at all. Asked for a room in a quiet location and was given a connecting room !!!!!! Heard my neighbours until after midnight. Had already allocated my room and did not want to fuss. Check in could certainly have been warmer. Poor gym. Breakfast a notch down from hotels. Doubt if I would go back. Nothing around it apart from other hotels. June 24, 2014
Rated 5.0 out of 5.0 by Clean facility, courteous staff, great rate! Quick stay for a concert. Welcomed by courteous and accomodating staff. Great stay near the airport, will use this hotel again. June 23, 2014
Rated 4.0 out of 5.0 by vacation this hotel was nice close to the airport . had a shuttle early morning what we needed, everything was great. We will be staying here again if we have to travel again in the early morning to catch a flight. June 23, 2014
Rated 5.0 out of 5.0 by Home away from home This was our 2nd stay at this hotel. Everything was 100% perfect with our stay. The beds were very comfortable; towels were large and thick and soft; room was spotless; bathroom was spotless; common areas were very clean; adequate lighting in the room; good TV selection; quiet night's rest; delicious breakfast choices on all three mornings; front desk staff is friendly and efficient ... Amanda is especially superb at her job and demonstrates great care for guest comfort and happiness. Especially appreciated is the fact that our room was completely accessible for my wife who is in a wheelchair. We will stay at this hotel again when in the Raleigh area. It is such a comfortable place to stay ... like a home away from home! The staff at this hotel represents the company in the most professional way! June 19, 2014
Rated 5.0 out of 5.0 by Early flight from RDU I booked this hotel because we usually stay at HI Express hotel when travelling with our 2 teenage girls. It was clean, comfortable and quiet. Being able to leave the car during our weekend trip and taking the shuttle make travelling easy. I will stay here again. June 16, 2014
Rated 5.0 out of 5.0 by Another great night Wonderful hotel,great breakfast everytime.Nice comfy beds,but has a little air traffic noise-never a problem for us though.great restaurants close by. June 15, 2014
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