Rated 4.5 out of 5 by 401
Rated 5.0 out of 5.0 by none 50 Early vacation flight
Staff was very helpful with things I did not know. Restaurant suggestions, Shuttle service and parking
August 30, 2015
Rated 2.0 out of 5.0 by Grandpa D mold around bathtub
We have stayed at this property many times and have always been impressed with it's cleanliness however, this time we noticed mold on the grout around the bathtub; ugh! We brought it to the attention of someone at the front desk who assured us that the manager would contact us that evening at home. It's been almost a week and we still have not received a call. Poor customer service.
August 29, 2015
Rated 5.0 out of 5.0 by Fifi 61 Great place to stay!
I stay here often and cannot say enough good things about the hotel and its staff! The only negative comment is the a/c in my room (227) was very noisy and didn't do a great job of cooling.
This is my go to hotel whenever I fly out of RDU or am in the area shopping!
August 28, 2015
Rated 5.0 out of 5.0 by jam d great hotel
great staff very helpful manager always been great to me and my mess ups in my reservation . I only have problem and that is the rooms need more ventilation so some fresh air can come in due to lack of vent my allergies are bad in some of the rooms
August 27, 2015
Rated 5.0 out of 5.0 by Cali64 Great Services
It was a nice place. The Staff was nice and service with a smile. I was awaiting a fly the next day and the van drive got me there in plenty of time to make my fly. Thanks for all your help.
August 25, 2015
Rated 4.0 out of 5.0 by maryks Comfortable bed, great service and great price.
Close to airport and freeway. Clean room, comfortable bed and great price. Helpful staff.
August 25, 2015
Rated 5.0 out of 5.0 by KenL! Service Excellence as Promised!!!
I frequent HIE for business, and have stayed at many locations, in many different states. From the moment I checked in, I was promised an amazing stay by the front desk staff. I was, naturally, instantly skeptical, but pleasantly shocked at how perfect everything was at the hotel. It was, without a doubt the best stay I have had throughout my travels
-The staff was friendly and professional.
-The management was engaged and attentive.
-The amenities were well maintained and clean.
-The food was consistent with the normal HIE breakfast menu, but really good.
-Weekly Manager's Reception, where you can sit and connect with Hotel Management and other travelers.
-Central location to RDU airport and just about all of Raleigh, NC.
-Quiet evening environment with a number of good restaurant choices within walking distance.
-Fun activities (they were doing pancakes at night, while I stayed).
If you're an HIE traveler, this is the location by which all other properties should be measured. I will definitely stay here again the next time I'm in the area.
August 24, 2015
Rated 3.0 out of 5.0 by ASDHAR In Flight Path
As the hotel is on flight path, it is very noisy in the rooms. It is difficult to get sleep with the non-stop planes flying above.
August 23, 2015