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Rated 4.5 out of 5 by 211 reviewers.
Rated 3.0 out of 5.0 by Great breakfast The only pleasant part of our stay was the courtesy Staff in the breakfast area and the food. Better than The average "free" breakfast. Two additional hotels Share the same parking lot and other choices Across the street. If they were giving away rooms We would NEVER stay here again. August 21, 2013
Rated 5.0 out of 5.0 by 1234 VERY NICE ROOM CLEAN STAFF WAS GREAT EASY ON AND OFF I 40 August 20, 2013
Rated 5.0 out of 5.0 by Close to RDU This place was great! The rooms were very clean and comfortable, the breakfast was awesome and the price was so reasonable! August 2, 2013
Rated 5.0 out of 5.0 by Great Stay I used the airport shuttle before and after my flight and stayed overnight at the end of my trip. The staff were professional, helpful, and very friendly. My room was clean and comfortable. I'll use this hotel again! August 1, 2013
Rated 3.0 out of 5.0 by Intenrnet issues While the overall value is good for the area, etc., the internet connection was terrrible...during the evening and even the next morning...until I checked out after noon. The systems was not only slow but dropped my computer numerous times. Sorry but It's not the place for a business person. July 28, 2013
Rated 5.0 out of 5.0 by Great Place to Stay Service is great. Stayed here for a baseball tournament at USA Baseball. The rate was awesome. Rooms were clean. Would stay here again. July 12, 2013
Rated 5.0 out of 5.0 by Clean, Friendly Staff, Amazing Breakfast Smiles to welcome you, clean rooms for sleep and an amazing breakfast to send you on your way. What more could you want ~ a great great price? Got that too! And while you're there, eat at the great italian place about two miles from there ~ Babymoon Cafe. You won't be disappointed there either! July 8, 2013
Rated 4.0 out of 5.0 by Spur of the moment booking they got us in without having much advance notice and were very friendly and hospitable July 5, 2013
Rated 4.0 out of 5.0 by Another good stay Another good stay. Staff has always been highlight here and it is why I continue to stay at this property. July 2, 2013
Rated 5.0 out of 5.0 by comfortable & very convenient & pet friendly!! Great stay good value. As traveling retirees, a pet friendly hotel is a priority for us. Also like the free breakfasts. June 23, 2013
Rated 5.0 out of 5.0 by Good Stay Nice hotel. Great value. The only issues I had was I wish the air conditioning fan ran all the time. It is obviously an economy style so therefore shuts off. I had a hard time falling asleep due to the fact of no fan running. Other than that. Great place. June 19, 2013
Rated 5.0 out of 5.0 by Our secnd stay, if we're back in the area, there'll be another Everything and more than I expected from HI Express. Highly recommend it. June 16, 2013
Rated 4.0 out of 5.0 by Large and comfortable room Great staff and hotel. New and clean. Desk person has great personality June 12, 2013
Rated 5.0 out of 5.0 by Super Nice Accomodations We have been staying with Holiday Inn Express for at least 15 years (park and fly) and have no complaints. It is perfect every year, even the manager remembers us by name and where we are going on vacation. June 11, 2013
Rated 3.0 out of 5.0 by Room temperature and extra guess The room warm despite the temperature being set at 70. During the evening at least one roach crawled across the walll. June 7, 2013
Rated 5.0 out of 5.0 by staff makes this choice easy we have not had a bad experience with this hotel. staff always ready to assist. with a smile. May 24, 2013
Rated 1.0 out of 5.0 Worst night in many years. Could not sleep. City was re paving street right in front of the hotel. They worked from midnight till pass the time I had to leave to the airport. While the hotel can not set the working schedule, at least the front desk person should alert customers when I checked in at 7pm the night before, so I could have chosen a more quiet place. Business are business regardless the customer's comfort. I will never go back to this hotel. May 24, 2013
Rated 5.0 out of 5.0 by Nice reasonable location The front staff was helpful but never recognized Platinum status which is a shame. May 6, 2013
Rated 1.0 out of 5.0 by Poorly maintained room and unconcerned staff Room heating unit and refrigerator made very load sound fan noises during the night - a symptom of neglect in terms of maintenance. Room keys failed work on door lock. The keys needed to be issued 3 separate times, wherein I received a lecture from from the night manager on the proper storage of keys away from magnets (REALLY?). Again, this symptomatic of improper maintenance. This hotel is a complete loss due to the staff and their lack of concern regarding customer reports of existing issues with the facilities. This is evident in the poor operation of the components within the facility (I.e. Problems are not not being reported and resolved by hotel staff). I cut my losses and went to the Staybridge Suites about a block down the street (a nice property and staff by the way). I know these properties are owned by the same investment group (Daly Seven), so the issues with this property lay in the localized management. May 5, 2013
Rated 5.0 out of 5.0 by Excellent service I have made multiple trips to the Raleigh area and stayed here. Excellent service and value every time. April 26, 2013
Rated 5.0 out of 5.0 by Great location and staff. From the pick up at the airport to the return trip two days later, it was an enjoyable trip....thanks to the staff! March 12, 2013
Rated 3.0 out of 5.0 by Workout room needs help! The great personalities of the Recption staff were overshadowed by the outdated and not working exercise equipment. Treadmill did not work, eliptical made ugly noises when using it, bicycle was in need of lubrication and repair. February 25, 2013
Rated 5.0 out of 5.0 by Very comfortable environment and great service. We really enjoyed our stay. It was close to the airport and very convienet. Staff was very friendly and helpful. February 21, 2013
Rated 5.0 out of 5.0 by Night before or after a flight out of RDU Such a wonderful experience twice now to stay the night before an early flight out of RDU. Shuttle to the airport and back to the hotel when traveling and free parking while we are gone. Great service. February 11, 2013
Rated 4.0 out of 5.0 by Nothing Great Location is ok if you need to get to/from the airport, but the hotel is not located near the downtown Raleigh area at all. While the staff was friendly and helpful, the room itself was just ok. I stayed two nights (in different rooms each night) and one of the rooms was right by the stairwell door and side building door so there was a lot of noise. Also, the breakfast options are very limited, and when I was there the fresh fruit option (bananas) were not even ripe. I would prefer there be more fruit choices available as well, since eating healthful food should be an essential part of each breakfast. February 10, 2013
Rated 5.0 out of 5.0 by Comfortable and Friendly! Everything was as it should be. The customer service was outstanding and the shuttle service was above my expectations! Definite recommend. February 7, 2013
Rated 4.0 out of 5.0 by Heading Home Really good value close to the airport. Breakfast ready early to accommodate early departures. Would like a bit more selection, perhaps too early February 6, 2013
Rated 5.0 out of 5.0 by a great spot, 5 mins from the airport this place is ideal for an overnight before using the R/D Airport. They let you park in the lot for FREE, and get you back and forth on the Inn's airport shuttle. The staff could not be more cheerful or helpful. Clean rooms, great beds, and very little airplane noise, so little in fact that i barely noticed it. I'll be back to this spot!! Nice job folks!!!! February 4, 2013
Rated 5.0 out of 5.0 by EXCELLENT Customer Service!!! Staff was attentive upon check-in, informative on hotel amenities.Offered a map of local dining ,as well as recommendations . Called room to offer a wake up call as we had mentioned we had an early flight. Would definitely stay here again!! February 1, 2013
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