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Rated 4.5 out of 5 by 134 reviewers.
Rated 5.0 out of 5.0 by Another Great Stay I have been staying in IHG Hotels for the past year, with over 100 nights logged. I love the Holiday Inn experience and this was no different. Great Rooms, with nice amenities. Ease of check-in and virturally effortless check out, I couldn't be happier. The pool was warm and relaxing on this freezing December night. The breakfast staff was amazing and even kept a water bottle I had accidently left the day prior for me. Holiday Inn's are my go to hotel when I am traveling around the State of Washington. December 15, 2014
Rated 4.0 out of 5.0 by Second home I often stay at this hotel for days on end. Staff is Awesome and the room is always clean! Laundry service is also top notch! December 8, 2014
Rated 5.0 out of 5.0 by Exceeded already high expectations. Very nice stay in Moses Lake. I typically choose HIE because of the use of down alternative comforters instead of nasty over washed blankets. Beds are comfortable. Room was very clean and well maintained. All the staff were very friendly and personable. It would be nice if coffee was fresh and available throughout the day. I would also like to see more Greek yogurt and plain oatmeal. I will definatly stay here again on my next trip to Moses Lake. As always HIE is a great place to stay. December 7, 2014
Rated 4.0 out of 5.0 by Guest check in I checked in the afternoon of 11-19-2014 and the young lady S. who checked me in was very helpful and made you feel welcome as a guest. December 5, 2014
Rated 4.0 out of 5.0 by Everything Excellent.... Except the Breakfast One of the reasons we choose HIE, is because they normally have an excellent breakfast. On our first day there, the breakfast was beyond disappointing. They were out of eggs, cinnamon rolls, sausage, and pancakes. They ran out of fruit. They ran out of oatmeal. The garbage cans were overflowing. The person who was in charge was doing the best she could, but there is something utterly ridiculous about 1 person handling a rush. I didn't complain this day because there were a large group of swimmers there for a meet, and figured they were unprepared. (However.. They knew that there was a large group of swimmers there.) day 2--it was worse. I finally complained. I was disappointed that I needed to complain, and am disappointed that the people in charge were not more observant. The room was excellent! November 26, 2014
Rated 5.0 out of 5.0 by Great place to stay when in Moses Lake I had a great time in Moses Lake and part of it was due to the amenities and options that the hotel provided me. The breakfast is fantastic, with tons of healthy choices, and hot fresh delicious food. Can not remember the name of the sweet lady who does all this cooking but what an amazing job, and extremely helpful and friendly. She even had some things boxed and ready to go for me knowing that I had to leave quite early for work. The pool, exercise room, and hot tub were all very clean and enjoyable after a long day at work, and the housekeeping staff did a great job. The ONLY thing that bothered me about my stay was the heating/cooling unit in the room. When I wanted it on, it worked great! When turned off, about every 20 minutes it would turn on and cycle for around 15-20 seconds VERY loudly which made it kind of a task to try and remain asleep. Other than that its a great place to stay with very friendly staff, great food and hospitality and at a great price. I would definitely stay again as long as I can get a room with a heating unit that works only when asked to. November 25, 2014
Rated 5.0 out of 5.0 by Good nights sleep Staff was friendly, room was clean and comfortable, coffee was good and had a good breakfast. Enjoyed my stay, November 25, 2014
Rated 5.0 out of 5.0 by Great Choice In Moses Lake This was one of the best HEALTHY choice HIE breakfasts we have ever had. Lots of hot variety. Had turkey sausage, Greek yogurt, fresh eggs, their fantastic cinnamon rolls (okay not so healthy but always worth a HIE stay), etc. All staff extremely helpful, accommodating, and friendly. Great location close to highway but not noisy. Close to Safeway store and drug stores. November 21, 2014
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