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Rated 4.7 out of 5 by 120 reviewers.
Rated 5.0 out of 5.0 by Nice place to stop Clean comfortable room, good breakfast and close to downtown. December 29, 2013
Rated 5.0 out of 5.0 by friendly and comfortable The staff was helpful and very friendly, especially Jennifer at the front desk. Breakfast was terrific. We stayed two nights and will return when we are in the area! December 26, 2013
Rated 5.0 out of 5.0 Very Clean Hotel and Nice Rooms This hotel is conveniently located near I-77. I traveled from Wilmington NC to Pittsburgh and spend the night in Mt Airy. December 23, 2013
Rated 1.0 out of 5.0 by We didn't know We didn't know: That you allowed pets That your doors have cracks around them That there was a group of teenagers across the hal from our room That the A/C did not have a manual fan switch That we had to produce documents for AAA & AARP discountswhen it is on our Gold Membership profile. (First time in 25 different states. That we would be ignored when we asked for an upgrade. December 3, 2013
Rated 5.0 out of 5.0 by Top Notch!! My sons and I drove from Maryland to Georgia for our Thanksgiving celebration. The HIE @ Mount Airy made our road trip a lot more relaxing. The room was spotless & I am compulsive when it comes to cleanliness. The beds were so comfortable, which was exactly what we needed after hours on the road. The staff provided the best service, even having to work on Thanksgiving Day didn't dampen their friendly attitudes and excellent service. There was an issue with a young child jumping up and down non-stop in the room above us. I called the Front Desk and the matter was handled immediately, without further problems. I would recommend this location for anyone who wants a quality hotel experience at a reasonable price. Way to Go, Mount Airy! Please keep up the excellent service. I will be back! December 1, 2013
Rated 5.0 out of 5.0 by Outstanding Not often can you stay at a hotel and be "totally" pleased. From the moment we walked in til when we checked out. Just the greatest friendliest staff, super room, pool, happy hour, breakfast........its simple really, this is the place to stay. My compliments to the staff and workers here......they have got it right, keep up the great work. Hope to come back again, Thank you for a outstanding visit. November 20, 2013
Rated 5.0 out of 5.0 by Return visit We stayed here last year and came back again this year because of our previous experience. A great hotel in a really neat town! We were royally treated both times and will certainly make this a regular stopover site. November 11, 2013
Rated 5.0 out of 5.0 by Can't find it! Problem is that the sign is not on the main road and is too low to draw attention to the hotel. You need greater visibility or a sign at the intersection for the hotel. November 6, 2013
Rated 5.0 out of 5.0 by Relaxing definitely...... I had to visit the area for work purpose but I enjoyed the friendly staff, the clean pool and whirlpool. I found it very relaxing. I would return for another stay just to be in the area. November 2, 2013
Rated 5.0 out of 5.0 by Great Hotel I LOVE this hotel! The staff is great and so is the location. October 25, 2013
Rated 5.0 out of 5.0 Great Hotel After driving from Mount MItchel thru Blueridge Parkway and being on road for about 6 hours--- very nice 1 Easy to locate-- 2 Beds very comfortable 3 Very quite (no outside noise) 4 Coffee in room good and breakfast was nice-- 5 Will stay again October 24, 2013
Rated 5.0 out of 5.0 by Very clean and comfortable This was our 2nd time staying here at this hotel. The first time was 3 years ago when the hotel was fairly new. The hotel still looked brand new and was very clean and fresh. The hotel had everything we needed for our stay. We will continue to stay at this hotel on our way back home from Pigeon Forge/Gatlinburg, TN on our vacations. Thank you for allowing us to have as good an experience as we did 3 years ago. October 23, 2013
Rated 5.0 out of 5.0 by Awesome Stay I moved to this hotel for my business trip from a Holiday Inn in Winston Salem, although this hotel is much further from my job site than the original hotel, it was deff worth the move. The staff was very accommodating, nice and personable. Look forward to staying with them again in the near future!!! October 22, 2013
Rated 5.0 out of 5.0 by Quiet and Central Location The room was spacious with comfortable beds, a sofa, and additional furniture and table tops. A quiet location, set back from the main access street but close to other amenities. Sausage patties were bland, omlettes appeared dried out. Juice and coffee were good. October 21, 2013
Rated 5.0 out of 5.0 by Great All-Around HI-Express Second time we've stayed here. Every aspect of the hotel was great. Would absolutely recommend to anybody traveling in the area. October 19, 2013
Rated 5.0 out of 5.0 by Two Thumbs Up To The Mount Airy Operation What a great hotel!!!! The employees were very friendly and knowledgeable.. The front desk staff were great. Our room had lovely decor and was very clean. Our bed was really comfortable. We loved the reception when we arrived. The wine and appetizers were great and Shirley was a gem. Thank You!! October 19, 2013
Rated 5.0 out of 5.0 by Great Place Excellent place and great room. Staff and Service was great. October 19, 2013
Rated 5.0 out of 5.0 by Excellent Service The hotel staff was excellent. Very friendly and helpful, from the front desk to the maid service. Keep up the service, it made the trip very enjoyable. October 17, 2013
Rated 5.0 out of 5.0 by Great experience! The people at the Hotel were so friendly and helpful. It was really one of the best experiences I have had in a hotel. October 7, 2013
Rated 4.0 out of 5.0 by Passing through the room and staff were very nice. the only problem I had was with the location. It was not that well marked and my GPS was no help at all. Had to stop and ask for directions. October 4, 2013
Rated 5.0 out of 5.0 by Mayberry Days Our stay was over one of Mt Airy's busiest weekends.. the management & staff handle everything,, they were energetic,going out of their way to be sure all guest had what they needed.. The property is off the main hwy and very quite. October 2, 2013
Rated 5.0 out of 5.0 by Great service and comfortable hotel We enjoyed our stay and would highly recommend this hotel to any one. We will probably stay there again. October 1, 2013
Rated 5.0 out of 5.0 by great service! The staff was friendly and helpful. The room was clean, spacious, and comfortable. Mt. Airy's Holiday Inn Express was a great place to stay. I recommend this particular hotel to anyone planning to visit and stay in Mt. Airy for even one night. October 1, 2013
Rated 5.0 out of 5.0 by Somewhat overprice/skimpy breakfast We stopped in Mount Airy while returning from a vacation in PA. We called the Holiday Inn Express reserved a room. We found the staff to be most accomdating. We found the room to be as expected. The rate was somehwat overpriced probably due to an event in town. The breakfast was skimpy and missing the signature cinamon rolls. The offerings they did have were bland. Maybe this was due to the full capacity. Also not enough places to eat, we got a table but there were others who did not have a place to sit and eat. October 1, 2013
Rated 5.0 out of 5.0 by Great front desk and super room We stay here every time we are in the area. This Inn represents everything Holiday Inn is noted for - friendly staff, clean rooms, excellent furnishings, convenient location, and great value. September 30, 2013
Rated 5.0 out of 5.0 by Entertaining Stay During trip from Florida to Ohio, we just happened to pick Mt Airy, NC for overnight stay. Unbeknownst to us, Mayberry Festival was starting the next day. At breakfast, we had the opportunity to meet a few of the cast members from the old Andy Griffith show that were in town for the annual event. What an exciting time. September 29, 2013
Rated 5.0 out of 5.0 by Pleased Friendly at front desk. Clean comfortable room. Would stay here again. September 27, 2013
Rated 5.0 out of 5.0 by Comfortable and Quiet but Close to the Action The perfect place to stay in Mt. Airy! Away from downtown just by a couple miles. My sisters and I stayed a full 3 nights, 4 days for our yearly relax-vacation. The staff was extremely helpful on check-in. I was able to check in early and get the room ready (ice-bucket filled, etc.) for my sisters, who had a much longer drive to get there than I did. The view out our window at the front of the hotel was wonderful; the hotel is way back off the street with a wide approach. Sort of makes you feel like you're driving up the entry of an old plantation house. There's a very nice gazebo on the front lawn. The pool is indoors, which was a little disappointing since I was looking forward to some sun and splash. We drove into town a couple times and loved walking up and down Main St., hearing the music and meeting the super friendly people. An FYI: the Heritage Museum is closed on Sundays. Unfortunately we wanted to check out the ghoulies in the basement, but didn't check the times--being so tired from our gallivanting the day before. Well, next time, my H and I will do it and send some pics. Pilot Mountain is a short 15-min drive south of town. Definitely worth it!! Incredible views (and I live over in the mountains) and lots of walking trails of various levels. You can see all the way to Mt. Rogers in Virginia. Breakfast was superb. The first pancake machine I've seen. Lots of choices and fresh coffee always. The staff didn't make us feel that we'd stayed too long at breakfast gabbing...even though they had to clean all around us :). The beds were awesome comfortable--we stayed in a dbl queen suite. The small sink area, microwave and fridge worked well with our tendency to bring snacks and drinks on our once-a-year weekend 'gorgies' . Checkout was seamless and we will definitely be back! September 26, 2013
Rated 4.0 out of 5.0 by Pleasant Stay We stayed here overnight while traveling from SC to WV. The room was spacious and comfortable. The property is about a block off the main highway and was a bit hard to locate. September 26, 2013
Rated 5.0 out of 5.0 by Great service, very clean Everything was clean, staff was very nice Would definately stop here again Great value for the money September 23, 2013
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