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Rated 4.7 out of 5 by 211 reviewers.
Rated 4.0 out of 5.0 by Great Staff, nice room Would stay again should we be in the area. The staff was very friendly and helpful. September 4, 2014
Rated 5.0 out of 5.0 by A Wonderful Experience Our experience started with the friendly lady checking us in and ended with the engaging woman early in the morning who helped us with our breakfast. The staff is definitely an asset as they made us feel welcome. The reception which was held in the early evening made it possible for us to learn that there were two other couples in the hotel who lived within 40 minutes of us. The rooms were clean, the beds more than comfortable. We will certainly return when we are in the area. September 3, 2014
Rated 5.0 out of 5.0 by Its a Gem!!! This is our third time staying at this location and we absolutely love it. The accommodations are perfect the breakfast food is phenomenal overall great experience. September 3, 2014
Rated 5.0 out of 5.0 by Comfortable room after long day.Friendly staff. Having stayed at this hotel for at least 3 times in as many years, they do not disappoint. Rooms are always comfortable September 3, 2014
Rated 5.0 out of 5.0 by Very friendly service and great breakfast for value We chose HI express for a stop over on family vacation. Sometimes difficult to know what you are booking until you get there. I would say we were very pleased with the stay overall. The staff were ultra friendly and welcoming and accomodating. We were also very surprised by the express breakfast. It sufficiently fed the whole family and allowed us to get on our way quickly in the morning. The only problem was that the pool/ hot tub heater was not working but these things can happen and we still swam with no problem. September 2, 2014
Rated 5.0 out of 5.0 by We will be staying again. Staff at Front desk were some of the nicest people we have come across, rooms and Hotel are very clean, Breakfast was good and plenty of places to eat outside of Hotel. We will stay again on our way back to OH August 28, 2014
Rated 5.0 out of 5.0 by Weekend stay I have to say this hotel is wonderful it was clean, quiet, and the staff are great very helpful and pleasant I find that Holiday Inns are the best hotels to stay at. I was very happy I choose the Holiday Inn Express in Mount Airy. August 27, 2014
Rated 5.0 out of 5.0 by Clean facilities and friendly people Mt. Airy was a very clean and modern motel - the staff were friendly and very attentive. I would definitely stay there again i and when I'm in the area,, August 26, 2014
Rated 5.0 out of 5.0 Pleasant stay in Mt. Airy I enjoyed the friendliness of the Front Desk Clerk, Kim. She was very accomodating, attentive to my questions and able to update my IHG number. August 25, 2014
Rated 5.0 out of 5.0 by CLean and Friendly The hotel, in general, and the room, in particular, was clean. The staff was friendly and helpful. We most appreciated the quiet housekeeping staff in the morning. The experience was good. August 22, 2014
Rated 5.0 out of 5.0 by great pillows Hotel was very clean. The staff was very nice and also helpful with directions to local attractions and places to eat. Will stay at this hotel again when I come back to the area August 19, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Wonderful hotel and great service. Highly recommend. August 19, 2014
Rated 5.0 out of 5.0 by What a Great Place to Stay! My wife and I stayed here for one night and wished we had more time to spend! We were on our way to Boone for freshman check-in and wanted to find a quiet place to spend the night before we went to meet family at our rental property. This was the place! We were able to use points/cash to get a whirlpool suite and boy were we happy! The room was spacious, comfortable and clean! This could have easily been the room we could have stayed in for an extended period of time. Our receptionist did a fantastic job of checking us in and helping us find things in town, "Grandma" was great at the manager's reception and our breakfast host put out a great meal with so many choices. I am very picky when it comes to biscuits and gravy and I can say, theirs was very good!! I would recommend this hotel to anyone traveling in or near Mt Airy!!! August 17, 2014
Rated 5.0 out of 5.0 by Great comforts...and great value! Thank you for a wonderful stay! Everything was comfortable and the breakfast had healthy offerings. August 17, 2014
Rated 5.0 out of 5.0 by friendly folks great service mayberry and holiday inn express very enjoyable very relaxing day August 15, 2014
Rated 5.0 out of 5.0 by always great place to stay staff is very friendly and helpful, rooms spotless August 13, 2014
Rated 5.0 out of 5.0 by stay here for great time New feel to the hotel with wonderful breakfast. A very relaxing vacation August 11, 2014
Rated 5.0 out of 5.0 by JV79 Very friendly and clean establishment. We stay here often and we are never disappointed. August 11, 2014
Rated 5.0 out of 5.0 by your hotel being pet friendly I was very pleased that your hotel is pet friendly August 6, 2014
Rated 5.0 out of 5.0 by Friendly Staff and great breakfast. The staff was friendly and helpfull. All are questions about the area were answred. All requests for additional towels and coffee were met. The rooms were clean and spacious. August 4, 2014
Rated 5.0 out of 5.0 by This was our 2nd time staying there... This is halfway to the beach for us, plus we love to visit Mayberry. It is easy to find and in a great location. Clean, comfortable, and nice place. We love staying there. July 31, 2014
Rated 5.0 out of 5.0 by Mayberry Experience We stayed at this hotel to see Mt. Airy and all of the attractions from the Andy Griffith Show. This hotel was perfect for our stay. Rooms were large, clean, and up-to-date. The staff was friendly and helpful--just like you'd expect in Mayberry. My only negative would be the speed of the elevator. We stayed on the 4th floor, and the elevator was extremely slow. But overall, this was a great place to stay. July 30, 2014
Rated 4.0 out of 5.0 by Very Friendly Staff After spending 3-4 hours taking in the shops on Main Street in downtown Mt Airy we headed to the HIE to get a room. After being waited on by a very friendly and knowledgeable person at the front desk we ended up in a king bed suite which was really nice…clean and well laid out. Bed was very comfortable and the breakfast was really good, large selection of items. The only problem we encountered was there seemed to be problem with the AC, we had to put it on 63 degrees in order to keep the room comfortable (70ish degrees). We reported it to the front desk when we left and they said they would have it checked out. Check in and out was a breeze. Recommend staying here to anyone who is traveling in the area. July 30, 2014
Rated 5.0 out of 5.0 by Amazingly clean room, beautifully & comfortably appointed Thank you for the high standards that are evident at your motel, from the well-kept parking lot and entrances to the clean,shiny and spotless bathroom. This is our first time at your motel, but we're sure it will not be the last. On this trip, we traveled with our cat and dog, and having frequently been greeted by a smelly room with badly stained carpeting on many other trips, we weren't sure what to expect at your motel. We were thoroughly delighted with our accommodations and the motel in general. The front desk person was so friendly and helpful in finding the best room for us and she provided us with directions to the town, highlighted with points of interest. We appreciated that the side entrance from the outside was so convenient - we unloaded our car easily and were able to take our dog out for exercise lots of times since it was so accessible to our room. We all had a great night's sleep in the just-right bed - I even left my pillows in the car because the ones in the room were nearly as comfy for me. The area is so pretty and the town is charming - we enjoyed a drive around town, taking in all of the sights. So much fun to see Floyd's Barber shop and the statue of Andy and Opie! The motel is in a great location - easy to find, back from the highway for maximum quiet and there is a nice selection of restaurants nearby. When we travel your way again, we will be sure to stay with you. We will also tell our friends and family. I see that your motel was built in 2009 - it still looks brand new and I sincerely hope that you continue to maintain the quality we observed. Please continue to serve your guests with pets the same as those who travel without; we appreciate it more than you know. July 29, 2014
Rated 5.0 out of 5.0 by Excellent Service We had a wonderful time here. The staff was very accommodating and so friendly! The breakfast was delicious and had several choices each day! The room we stayed in was very comfortable and nice! Overall our experience here was excellent! July 29, 2014
Rated 5.0 out of 5.0 by COMFORTABLE BED The room was nice and clean the shower was wonderful. I didnt know they had pet freindly rooms. I dont know what rooms are or if all of them are. But I would of told them I didnt want a room that a dog had been in. July 28, 2014
Rated 5.0 out of 5.0 by Great Experience We stayed as a group at this location last week. We were on a motorcycle trip along the Blue Ridge Parkway. The hotel and staff were second to none. A special thanks to Shirley in the Manager Reception area. She was so nice and sweet, we really enjoyed our stay. The staff was also very helpful in letting me finish up my late night laundry so we could be on the road early the next day. July 28, 2014
Rated 5.0 out of 5.0 by Good Place to Stop This is a nice HI. The staff are very friendly. Hotel is clean and well kept. Plenty of dining options on the same street. Good for getting off the interstate for the night. Plus you can say you stayed in Mayberry! (If you remember Andy and Opie. My son had no idea who I was referring too.) July 28, 2014
Rated 5.0 out of 5.0 by Clean facility Great Stay. Would Stay again Convenient friendly Service. July 27, 2014
Rated 5.0 out of 5.0 by Mt.Airy's Finest Very polite and helpful staff.Did not incure any problems except wished we could have stayed longer.Excellant hotel. July 25, 2014
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