Rated 4.7 out of 5 by 109
Rated 2.0 out of 5.0 by bigmaureen noisy
1st of all we had to take a handicap room - and the front desk staff was not too friendly at check-in. I asked her to make sure she gave us credit for our stay for our IHG rewards club and she said ok, but never actually did it. Also, ceilings and walls VERY thin. Heard the people in the room above us ALL night.
August 28, 2013
Rated 5.0 out of 5.0 by kjm12398 Friendly Staff
My husband and I were very impressed with the kindness of the staff in every department - true southern hospitality. Being treated like a member of the family, coming home for a short visit, made our stay most enjoyable. My husband was so impressed with the service we received he bragged and bragged to his co-workers when he returned to work. Thanks again for making our hotel stay very pleasant - we will be staying at Holiday Inn on our next weekend adventure.
August 24, 2013
Rated 4.0 out of 5.0 by Chad73 August 2013
Good breakfast (not much of a fresh fruit selection)
Friendly front desk staff
Ice machine only on every other floor...you decide if this is a good or bad thing.
Located on quiet residential street but close to a commercial strip which offers plenty of restaurant and gas station choices.
August 23, 2013
Rated 5.0 out of 5.0 by Homeschoolingmom Great Customer Service
This hotel always exceeds our expectations. One thing I must point out that we have not experienced before was a phone call from the front desk asking how our room was. That was very kind and considerate. The walls are thin, however, I could hear the entire conversation the folks were having in the next room. I have two small children, so I was grateful the people were not disruptive or using profanity.
August 23, 2013
Rated 4.0 out of 5.0 by jwg44216 Good location
We enjoyed out visit, except for the initial checkin/room, more on that later. This was our first visit to Mt Airy, and the town is nice, and the hotel is centrally location near food, Walmart( the center of the universe here I believe) and many wineries. Issue with the checkin, we booked for 3 people in a king room, and the pages noted a rollaway would provided. I even noted in the comment on the reservation that we needed a rollaway. When we got to the room, we called to front desk for them to supply a rollaway, and we were informed there werent any, as the remaining one(s) were broke. We said ok, just put us in a room with two beds, or a sleeper sofa, or something. We were told there were no more rooms available. After some hollering, my wife was able to have them move us to the same room with 2 beds. Other than that, we were happy with the stay
August 22, 2013
Rated 5.0 out of 5.0 by Jovep Highlight Stay of My Business Travel Locations!!
I travel on average 3 to 4 days out of the week throughout NC, VA, WV, TN and KY. I look for value in the hotels I stay and without a doubt, The Holiday Inn Mt. Airy is my favorite due to friendly staff who always goes out of the way to accomodate your needs. The rooms are always very clean and it is conveniently located to businesses I call on. I give this establishment a 10 plus!
August 18, 2013
Rated 4.0 out of 5.0 by washington3 Mixed feelings
For price, comfort and breakfast...outstanding. Bed was very comfy, the breakfast choices were large and tasty. The room was clean.
As for the staff, that was less than desirable. The first morning, I was ironing in what the good lord gave me, and the door busted open! The maid came in on us! No knock at the door, no announcement of "house keeping". My first thought was that we were getting robbed, it scared me to pieces. We were compensated, but it was intrusive and scary. Richard at the front desk was very purposely rude to my entire family. He would refuse to acknowledge us when being spoken to, he would not reply. I was amazed at his level of rudeness to a paying customer. Perhaps that is why they have him only working on the night 3rd shift.
August 17, 2013
Rated 5.0 out of 5.0 by hotrod37 great service and awesome beds
Really enjoyed the hotel after a long day on the road
August 17, 2013
Rated 5.0 out of 5.0 by Dora42 Comfort and great service
Great location and value. Very clean and comfortable.
August 12, 2013
Rated 5.0 out of 5.0 by Jimsam A restful stay
We stayed here on our way home to Florida after a wonderful drive southbound on the Blue Ridge Parkway. After the winding roads and uphill and downhill challenges of the Parkway we were ready for a good night's sleep. We got it at Mount Airy. Staff was helpful and courteous.
August 12, 2013
Rated 5.0 out of 5.0 by jjdj13 Love this Holiday Inn!
We are always pleased with this hotel. Stay in Mount Airy every trip we make down there. Excellent service See you again in September!!!
August 8, 2013
Rated 5.0 out of 5.0 by Margate beautiful building and excellent staff
WE were so pleased with out stay at your Holiday Inn Express. It is gorgeous and so clean. The staff was so helpful with guiding us on the correct road. Also, the breakfast crew was exceptionally pleasant and helpful. Everyone really was wonderful and I am not just saying that. The only negative is the difficulty we had in finding the hotel. We drove right by it and even had a map on our cell phone (non verbal) and we still never saw it. I think you need a sign closer to the highway because nobody will want to miss this place. Thank you for a wonderful visit.
August 6, 2013
Rated 5.0 out of 5.0 by Barb14 Very clean and friendly
Spent two nights recently at this Holiday Inn Express in Mt. Airy and was very pleased. Very clean, rooms were large and the service was wonderful. Convenient to anything you might want to do in Mt. Airy.
August 4, 2013
Rated 5.0 out of 5.0 by Hinchman3 Great Experience
Excellent accommodations. Staff was very kind and courteous. Room was very clean and comfortable. Kids enjoyed the pool. If you have small children the pool is a little too deep for my three year old. Overral experience was great.
August 1, 2013
Rated 5.0 out of 5.0 by Cynthia08 Very Nice Hotel
This Holiday Inn was excellent. It is a very High End Holiday Inn property, It is kept exceptionally clean and the staff was extremely friendly and helpful. I would recommend this property to anyone!
July 29, 2013
Rated 5.0 out of 5.0 by Ashley100 Comfortable bed & great customer service
All of the staff were very helpful and I really enjoyed the glass of wine to help relax after a long day of driving! Large rooms were great for a sense of space.
July 29, 2013
Rated 5.0 out of 5.0 by TammieandMike Very clean
This is the 3rd time we have stayed in this hotel in the past two months. We have been pleased each time with the friendliness of the employees. The hotel is very clean, which is extremely important to me. We have taken our little dogs with us and they have a very nice area to exercise the dogs in.
July 26, 2013
Rated 5.0 out of 5.0 by loki2486 Welcome, room, cleanliness
We loved our stay in this motel. It was the cleanest one we have stayed in for awhile. The desk staff was extremely welcoming. We enjoyed getting to stay here and will recommend it to others who ask us. Have already recommended it to relatives visiting Mt. Airy in the fall.
July 25, 2013
Rated 5.0 out of 5.0 by dcobb6917 Clean, comfortable, safe and excellent service.
Absolutely the nicest staff I have ever dealt with. Had a large group and the staff made it easy for check in, stay, and met every need. Very clean, and comfortable. Great breakfast also.
Thanks for everything!!!!
July 20, 2013
Rated 5.0 out of 5.0 by monoyes Great overnight stay
Room was clean and comfortable. The service was terrific. Would definitely stay here again!
July 17, 2013
Rated 5.0 out of 5.0 by Jamey510 Great staff
I was really very thankful for such fine accommodations and service.
July 16, 2013
Rated 5.0 out of 5.0 by abcde123 Would Recommend
We enjoyed our stay. I would definitely stay here again.
July 12, 2013
Rated 5.0 out of 5.0 by skunker Excellent Staff
We felt welcome the moment we stepped into the lobby. Hats off to Janice and Shirley for being super hostesses! They were engaging and informative about local attractions, restaurants, etc. It was worth the drive off the Blue Ridge Parkway to stay at this location.
July 11, 2013
Rated 5.0 out of 5.0 by skh2013 Clean and Comfortable
We stayed here one night on our way to Holden Beach NC and were very pleased with this hotel. Our room was spacious and spotless, the beds were comfortable, and the staff was friendly and helpful. I would recommend this hotel to anyone passing through the area.
July 9, 2013
Rated 5.0 out of 5.0 by BelleTireHockey New hotel, great find
We were looking for place to stay that was about half way between Michigan and Orlando on the easterly route and this hotel was a gem. It is so new that it did not yet show up on Google maps. The 2 bed suite was perfect for my family with 3 kids. They enjoyed the pool and a had a great breakfast before we left on the second leg of our trip.
July 9, 2013
Rated 5.0 out of 5.0 by hashbrown Back Again
said that i would be coming back. Was nice to see that most of the staff i saw on previous visits were still at the hotel.
Property was great before but to put icing on the cake they added bacon to the breakfast bar..
July 7, 2013
Rated 5.0 out of 5.0 by BooBoo21 Best stay yet!
This was by far the best Holiday Inn Express that we have stayed in to date. The front desk was very friendly and accommodating (I needed a first floor room and was reserved for a second floor room). The front desk staff took care of changing my room immediately (Janice and Carolyn?). The hotel was clean and the features awesome (fitness center, pool, breakfast). Very nice stay...wished all of the HI Express were this nice! Thank you for a wonderful stay!
July 2, 2013
Rated 5.0 out of 5.0 by KBK4263 Great Service
The front desk were Great!
The breakfast was Great. Love the pancake maker.
June 26, 2013
Rated 5.0 out of 5.0 by Tuvoc Visit to Mt Airy
We stopped here on our way to Hilton Head from Ohio. It was very relaxing - the pool was great - the room very clean and comfortable. We sat outside at tables at night playing cards and enjoying the patio. Breakfast was great - many choices - eggs, pancakes, bacon, bagels, toast, cereal, juices, fruit - everything anyone could want for breakfast including coffee, milk and tea. Would definitely stay here again.
June 21, 2013
Rated 5.0 out of 5.0 by lau555 great place!
we stay here on the way down to the beach every year. friendly, very clean, modern, nice breakfast! we love it.
June 21, 2013