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Rated 4.3 out of 5 by 158 reviewers.
Rated 1.0 out of 5.0 by new hotel but beds are HORRID!! Stayed in the area visiting a local University for our son. Location is nice and is convenient to area attractions. The hotel looks new, but long term maintenance seems to be dwindling. The beds were awful. When you sat down in the bed, you rolled to the middle of the bed. After asking for it to be looked at for 3 nights, we finally forced the manager to come and look at the bed. They moved us to another room, but that bed had the same problem. The management team would not do anything about it. VERY DISAPPOINTING! October 9, 2014
Rated 5.0 out of 5.0 Nice room I received free upgrade to King. I greatly appreciated it coming off the road after a 7 hour drive. Nearby barbecue place hit the spot for good grub. Solid wi-fi kept me in touch with the office and able to check email quickly. October 6, 2014
Rated 5.0 out of 5.0 by Good breakfast, nice room, clean pool area Always consistent, clean room, good breakfast. The indoor pool was clean and comfortable. October 2, 2014
Rated 5.0 out of 5.0 by Wonderful Hotel Very clean and comfortable!! Everyone was friendly and kind! We had a lot of room and the breakfast was good! September 24, 2014
Rated 5.0 out of 5.0 by Exceeded expectations Superb staff (!) were friendly and attentive, room was clean and well kept, and internet service within the hotel was some of the best I've ever experienced. September 23, 2014
Rated 5.0 out of 5.0 by Great Stay Very clean, friendly, and comfortable. The pool was warm we enjoyed that! Bed was very comfortable. The area had great restuarants. September 19, 2014
Rated 2.0 out of 5.0 by Poor customer service When we went to check in there was a large party before us. We were told we would have a 15 to 20 min. wait. No other staff to help the person at the desk. Took 4 tries to get operator to leave a wake up call. When finally got through on 4th try. Yet never received call the next morning. Could hear person next door coughing and getting up at night. Need better sound proofing between rooms. The hotel was nice and very clean. Had expected a better experience. September 18, 2014
Rated 5.0 out of 5.0 by Just passing through... For what this hotel was for us (a place to sleep for the night while on our way to VA) this was a spectacular stay. I chose HIE on purpose because I've grown accustomed to the level of quality they provide, and their consistency across the board. This particular location did not disappoint! Clean rooms, friendly staff, and a warm breakfast were what I expected, and that's exactly what I got. Thanks again, Holiday Inn Express! September 18, 2014
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