Rated 4.6 out of 5 by 228
Rated 5.0 out of 5.0 by Jpinet Return visit
We return after a few years hiatus and can only say this is still a favorite. Outstanding cleanliness, staff, breakfast and amenities. Will always return on our trips south. I can always count on a relaxing stay.
February 27, 2014
Rated 5.0 out of 5.0 by Caddy 61 Great Front Desk Staff and breakfast!
I stayed Friday night, January 31, 2014, but despite the rainy forecast for the weekend, the parking lot was pretty full. This property is one of the closest 3*+ to the Ravenel Bridge and Patriot's Point, so to beat the high prices in downtown Charleston, you're sacrificing almost nothing in time/distance, plus free parking. I'd booked online and had forgotten to include my IHG Priority Club info, but the lady at the front desk was very helpful in getting the stay credited.
The room was spotless and everything worked (although finding the "master switch" for everything in the bathroom took a little thought and hunting). I really like having a fridge in the room and the breakfast at pretty much all HIEs is good food at a good value (I much prefer HIEs to old Holiday Inns for this reason and they are typically less expensive - go figure). The breakfast serving staff was on the ball and extra but not invasively friendly, and what can I say about the cinnamon rolls except I owe the fitness room an extra hour.
February 4, 2014
Rated 3.0 out of 5.0 by snype Bed was not so comfortable in the jr. suite, mattress seems worn
The Mattress was not so comfortable, sheets didn't smell to fresh.
February 2, 2014
Rated 5.0 out of 5.0 by zwelch85 Awesome Hotel
Once again, I have returned to the area for business; and was very excited to be able to stay at this hotel.
The interior is very modern and very welcoming. The front desk staff are very welcoming and nice.
The rooms are very modern and cozy.
Because of being a platinum member I was delighted to find I had been upgraded to a 2 bedroom suite; and can I say this suite is worth the upgrade if you are coming to the area. The room is very spacious with a small kitchen area, huge bathroom, and comfy (non-hotel_ furniture. The only thing I would fix is the size of the tv in the living area (small for the room); but everything was very nice and awesome!
Can't wait to be back in the area again so I can stay here again!
January 31, 2014
Rated 5.0 out of 5.0 by Howd65 Furniture and carpet
Couch and carpet could have been cleaner. Great staff. Bathrooms were extremely clean.
January 31, 2014
Rated 5.0 out of 5.0 by nvmoore1 Very comfortable beds and great service
I have stayed at the Holiday Inn Express in Mt. Pleasant several times. I have always received great treatment from the staff and the rooms are very clean and comfortable. "Love the choice of soft or firm pillows." They also serve a nice continental breakfast. I would highly recommend.
January 30, 2014
Rated 5.0 out of 5.0 by Texan1024 Dana and Sydney make very positive difference
The HIE in Mount Pleasant is a notch above the vast majority of HIE's for three main reasons. Dana and Sydnet at the desk are a face and action of the perfect HIE Ambassador pair. Anyone passing the desk is greeted with a very warm welcome and made to feel right at home.
The food ihas more variety and is fresher than most. The hotel is a relatively new and reasonably priced property.
The general manager aught to give Dana any Sydney a raise for their main part in being the difference in making the guest want to return. They are far better than most.
January 29, 2014
Rated 4.0 out of 5.0 by Scott T Always stay here
I have stayed here 5 times since Sept 2013 and every time the experience is good.
Only have 2 issues
1. Rooms always smell musty to me when I first arrive.
2. Last visit I was on 3rd floor an had a heavy walker that moved around way past 2am. Noted this to front desk they did their best to correct it.
Note to self request 4th floor.
Overall it is a great place to stay. It is always clean and staff is very inviting.
January 23, 2014