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Rated 4.5 out of 5 by 319 reviewers.
Rated 5.0 out of 5.0 by Very Pleased We stayed in Mt. Pleasant (near Charleston, SC) as a cheap way to access the nearby beaches and also downtown. It was a lovely location. Mt. Pleasant is a beautiful town where they have enforced zoning, so everything, including this Holiday Inn Express, was lovely. It was a very short drive downtown and there were good places to buy groceries/eat very close by. Actually you could walk to a Whole Foods, Starbucks, Moe's and other stores. We went to the beach at Isle of Palms(which was wonderful) and it was about a 15 minute drive. The hotel was a lot nicer than I expected. The rooms were nice looking, the beds were very comfortable, everything was clean and the service was fine. The pool and the landscaping were very nice. The workout room had about 4 machines. The only downsides were the air conditioning, which was either full on or off and a long line for breakfast on the weekend. I was very happy that the rooms have refrigerators and microwaves. For the free breakfast, it is the typical hotel breakfast: pastries, bagels, cereal, yogurt, bananas or apples, juice, and, I think 2 hot offerings like sausage. They also had a make-your-own-waffle machine. Finally, as a tea drinker, I was thrilled that they had hot water all day long. And snacks in the afternoon. All in all it was a great value and we were very pleased and would highly recommend this hotel. August 10, 2014
Rated 4.0 out of 5.0 by Newer Hotel of this chain Front desk lady Colleen was awesome!!! She knew in advance that I carried high expectations....and rose to the occasion, August 8, 2014
Rated 5.0 out of 5.0 by Presidential Suite Room was spacious and clean. Easy access to Charleston and also Port of Charleston. Breakfast had a nice selection and was tasty. Overall we had a good stay at the Holiday Inn Express. August 8, 2014
Rated 4.0 out of 5.0 by Great Customer Service. Clean hotel Clean hotel, a little pricey, but in line with area hotels. Staff attentive. Breakfast quality and choice were poor, otherwise fantastic August 5, 2014
Rated 5.0 out of 5.0 by Great service The staff was helpful and the location is close to the USS Yorktown and Boone Hall Plantation. It is a short trip across the bridge into Charleston. July 30, 2014
Rated 5.0 out of 5.0 by Excellent Experience Except for Crowded Breakfast Area The staff members at his location were extremely helpful, friendly, and accommodating--everything fro directions to local restaurant and funeral home to late checkout to respond to our time constraints because of funeral attendance and the fact that we had my 90-year-old mother with us in a 2nd room. We were most grateful.... July 30, 2014
Rated 5.0 out of 5.0 by Perfect place to stop My experience with Holiday Inn Express continues to be excellent in all categories. Cleanliness, comfortable bed, friendly service are most important to me - all excellent. Good price and good breakfast are a plus, and HI Express delivers that as well. July 28, 2014
Rated 5.0 out of 5.0 by Clean The hotel was clean. the staff was very friendly and helpful. They were genuinely appreciative of the guests. When a problem was encountered they worked with this guest to solve it. I would recommend a shuttle to downtown Charleston or the water taxi at Patriots Point. July 24, 2014
Rated 3.0 out of 5.0 by Dont expect high end The staff seems to be rather young and inexperienced in the customer service department. You can tell they feel the clientele staying there is not really important, they just want to finish their shift and be done. July 23, 2014
Rated 5.0 out of 5.0 by Excellent stay! We had an excellent stay last week at this Holiday Inn Express. It exceeded my expectations. Great location!! Room was a comfortable size. So close to downtown Charleston, Patriots Point, Sullivan's Island, etc. Will definitely stay here again. July 23, 2014
Rated 4.0 out of 5.0 by Additional improvements needed The survey did not ask about these matters: 1. The sheets on the bed were somewhat worn and nubby. They were not of the same quality as some of your competitors. 2. The outside smoking area is too near the pool area. If you wish to relax in the shade near the pool, then the smoke from the nearby smoking area is invasive. July 22, 2014
Rated 5.0 out of 5.0 by Great place at a great price!! We love staying at the Holiday Inn Express at Mt. Pleasant. It is a great hotel and at a great price! The rooms are comfortable and always clean, the staff are friendly and helpful, and the breakfast is wonderful! We usually spend most of our time at the Isle of Palms which is only a short drive from the hotel. The downtown area is also closeby. Shem Creek is only a few minutes away and the perfect place to go for dinner at one of the many restaurants, and an evening stroll watching the pelicans and dolphins. Would highly recommend this hotel! July 18, 2014
Rated 5.0 out of 5.0 by Very good value One of the best HIE we've stayed in. Very accessible to everything in Charelston. Great value for location, plan to return in fall. Hope nothing changes. July 16, 2014
Rated 5.0 out of 5.0 by Great location Nice clean hotel close to everything. I would stay here again. July 16, 2014
Rated 5.0 out of 5.0 by Lovely property One of the better hotels. Beautiful property and lovely comfortable room July 15, 2014
Rated 5.0 out of 5.0 by Staff is very Helpful I was able to store my car luggage carrier in the hotel storage area the staff was very helpful in assisting me and helping me find a location in the hotel to store the carrier while we were there. July 13, 2014
Rated 3.0 out of 5.0 by Unfriendly staff, small room Breakfast staff was not friendly. No greeting or smile. The room was much smaller than expected. Needed a large garbage bag hotel was not able to provide one . I had to go buy them. July 12, 2014
Rated 3.0 out of 5.0 by Great Staff but.... The staff at this location is very professional, polite and attentive. It's a shame I had to decrease my rating for the overall condition of this property as it is in dire need of updates and/or deep cleaning. July 10, 2014
Rated 4.0 out of 5.0 by A convenient location to Charleston A very nice hotel property and very close to all of the Charleston area attractions. Hotel is very clean and our room was very nice. The hotel staff was very nice and courteous. We only experienced one problem with housekeeping missing cleaning our room. The cost for the room was on the expensive side, but most of the hotels in the area were similarly priced. All in all, a great place to stay and relax. July 10, 2014
Rated 5.0 out of 5.0 by Very lovely hotel! Our experience at this hotel was excellent. The front desk staff was very welcoming July 9, 2014
Rated 4.0 out of 5.0 by Comfortable This hotel has the quality you expect from Holiday Inn Express. With the exception of the front desk folks which were not real friendly. July 7, 2014
Rated 5.0 out of 5.0 by Good times in Charleston!!! Great staff!! Perfect Location!! Beautiful Room!! Would definitely stay here again. July 7, 2014
Rated 5.0 out of 5.0 by Great Hotel Great hotel located minutes outside of Charleston. Enjoyed our stay and would definitely stay here again. July 6, 2014
Rated 5.0 out of 5.0 by Great Hotel Great location, close to the beach and local restaurants July 3, 2014
Rated 4.0 out of 5.0 by Great location and grounds Nice hotel for a short stay. Close to beach and down town. Service could be a little better, but will stay again. July 2, 2014
Rated 4.0 out of 5.0 by Mrs Smith The staff is friendly the breakfast was great. We had a great time and would stay again. July 1, 2014
Rated 5.0 out of 5.0 by Great Place This was a beautiful place inside and outside for us to stay and tour the Charleston/ Mt. Pleasant area. It was located in a location that was easy to get to the places we wanted to visit. July 1, 2014
Rated 5.0 out of 5.0 by Great hotel and great staff! We enjoyed our stay here! The breakfast was very good with a great variety of foods. The staff was friendly and extremely helpful! Would recommend and would stay here again! June 30, 2014
Rated 5.0 out of 5.0 by Highly recommend, very nice hotel! This is a very nice hotel and a great value for the money. The room had nice amenities, the beds were very comfortable and nicely appointed, the bath was spacious, and there was a medium-sized refrigerator and small microwave in the room. There was a good variety of breakfast items including cold items as well as pre-made omelets, bacon and biscuits. There was a short wait for the hot items to be replenished but not extremely long. The location is very convenient to downtown Charleston ( just a beautiful drive over the bridge) and to everything in Mt. Pleasant. I will stay here again and would highly recommend it! June 27, 2014
Rated 5.0 out of 5.0 by Great Stay, good pick Had a great stay with 2 young children, great staff, great breakfast, clean and comfortable June 26, 2014
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