Rated 4.5 out of 5 by 328
Rated 2.0 out of 5.0 by Mrs. Lew Poor front desk manager
The reservation person booked us one night not three! We were told there was a hot tub in the Presidential suite, but it was a jacuzzi bathtub! The front desk manager did not care when she came in the next morning and I asked for a discount based on the hot tub error.
June 7, 2014
Rated 5.0 out of 5.0 by PattyA Excellent value/excellent service
We stayed three nights in June and were very satisfied with our experience. Staff was friendly, courteous and helpful. Rooms were clean and well maintained. Free breakfast bar offered lots of choices. Location was great for sightseeing in Charleston, 10 minutes away from the visitor's center. No restaurant on sight, but with so many wonderful food choices all within a 1-10 minute drive of the hotel, who cares? Great value for the price!
June 7, 2014
Rated 5.0 out of 5.0 by kmbkdb Very clean
Paid a little extra to get larger king room, which was nice. Very clean and quiet. Air conditioner had the option to run the fan continuously. Only complaint would be the bed which was very, very FIRM.
June 4, 2014
Rated 4.0 out of 5.0 by BJ lawson Great location. Minutes from down town Charleston
Great place to stay. Clean and secure. A little pricey but a good value for the area. Will be staying there again in the near future.
May 31, 2014
Rated 2.0 out of 5.0 by biscuit330 would not recommend for the price
was told incorrect of the cost which for Mt. Pleasant was high, said we would have a suite and when arrived was told not sure why they told you that on the phone.
Bedding was terrible, duvet not anything thicker than a bad mattress pad, had to ask for another one
Maid who cleaned room smelled so bad we had to spray anything we had to get the smell out.
Good locations but would not stay again.
May 31, 2014
Rated 4.0 out of 5.0 by Little lulu Great bed!
The bed was exceptionally comfortable. The pillows were soft and lovely. Nice pool. Breakfast was so-so: liked the cinnamon buns, hated the eggs! Good experience, I'd go back.
May 30, 2014
Rated 5.0 out of 5.0 by Wyndham Good breakfasts
We found this hotel ideal for our visits to Shem Creek, Sullivan's Island, Mount Pleasant,and of course, Downtown Charleston itself. Wonderful places for dinner at Shem Creek and ideal for dolphin and pelican watching! Always sad to leave.
May 24, 2014
Rated 5.0 out of 5.0 by Amanda581 Great Location, Great Experience
Whenever we travel anywhere around the country, we almost always stay at Holiday Inn Express chains because of the easy and predictable quality it has. We are always pleased about the atmosphere, service, and general cleanliness/upkeep. The location was ideal for going to the beach and downtown Charleston, both within 15/20 minutes or less. One other big plus is that the entire hotel is smoke-free and pet-free, which helps keep allergies and noises down for us - very important when traveling pregnant and with small children!
May 20, 2014
Rated 3.0 out of 5.0 by Sandy Lynch Smokey
We found the entry way and breakfast area to be very smoky from the smoke that was coming in from outside where people were standing the ventilation there was extremely poor.
The breakfast staff was extremely unfriendly front desk was very friendly pool was very nice and clean!
May 20, 2014
Rated 5.0 out of 5.0 by Lhasagirl Fantastic location and comfortable beds
Hotel located less than 5 minutes from downtown Charleston. Found it a bit hard to find as we do not have GPS and you actually have to get off tthe main street to find it. Check.in was quick and all the girls were very friendly and helpful. There is a tour of the historic district that picks you up at the hotel and drops back approx 2 hours later. If you take the early tour you can stay in town and catch the later bus back. Breakfast had lots of choice and the room is beautiful. Lots of great places to eat in Mt. Pleasant, no need to go into Charleston, just ask the front desk for recommendations. It was graduation time so no upgrade available for Platinum member and only hotel on the trip that did not offer a welcome gift!!
Overall a nice hotel with a fantastic location and a reasonable price.
May 20, 2014
Rated 5.0 out of 5.0 by Trent & Shelly Great place
We stayed 3 nights on our vacation, location was very important to us. Hotel was super clean and very comfortable. I also really liked the touch screen located near the pool area to help with things to do, we did use it as well to buy and print tickets to places we were interested in visiting! Would stay here again if ever back in the area, loved this hotel!!!
May 19, 2014
Rated 5.0 out of 5.0 by 3rdDaughter Excellent value for the price
It is expensive to stay in historic Charleston. This hotel is a short drive away and is very reasonably priced, especially considering the amenities included. Also, it is close to Waterfront Park, a great place for a walk down the pier. Very interesting to see the Ravenel Bridge from underneath.
May 18, 2014
Rated 5.0 out of 5.0 by Mychelle814 Great Service & Comfortable
The service was awesome. The room was very clean & spacious!!! I do wish the front desk carried aspirin.
May 13, 2014
Rated 5.0 out of 5.0 by Just me1111 Quiet and comfortable
I stayed two nights. The rooms were very clean and quiet. I slept great without hearing noise from any rooms or the hallway. I would recommend this hotel and I would stay here in the future.
May 9, 2014
Rated 5.0 out of 5.0 by DB&VB Perfect Location
Awesome location with anything you need around it, and a very short trip to downtown without paying downtown prices. Very safe and quiet also, unlike downtown could be.
May 8, 2014
Rated 4.0 out of 5.0 by Meg1102 One little thing...
My overall experience was more than satisfactory. The young woman who checked me and was not exactly professional. My concern is small but still felt that I should report it. When I first arrived she greeted me and told me that my room was not yet ready. I explained that I had my grand son with me who is only a few months old and I was hoping to get into the room early because he needed to be changed. She reminded me that I was still too early to check in. When I returned at the appropriate time she seemed put off by me. She was showing me where I needed to initial on the contract for the room and then accused me of grabbing the pen out of her hand in order to sign it. I apologized as I didn't have my glasses on and thought she was handing me the pen. A small discourtesy but I felt it. I travel to Mount Pleasant to visit with my new grandson and this is my third stay at your hotel.
May 5, 2014
Rated 5.0 out of 5.0 by BaldMoose Great place to stay when visiting Charleston
My wife and I were looking for a place to celebrate our 25th anniversary and we chose Charleston. This hotel is very conveniently located just across the river in Mt. Pleasant ~ only a 5 minute drive from downtown Charleston. It is also very convenient to the visitor center, park, and plenty of restaurants. We will return!
May 5, 2014
Rated 5.0 out of 5.0 by *Beth Beautiful facility!
Our first visit to Charleston: This location in Mt Pleasant was a good choice, for going back and forth into Charleston. We had four rooms, and our family members remarked on the very nice rooms, and the good breakfasts!
April 21, 2014
Rated 4.0 out of 5.0 by 22Karen Suite
We had a suite which was very nice with lots of room. Only had 1 issue. The water in the sink in the bathroom drained very slow. Everything else was great.
April 10, 2014
Rated 5.0 out of 5.0 by JLH09 Great Location to downtown Charleston and Nice Rooms!
We were in town for the Cooper River Bridge Run and this hotel was in the perfect location! We were able to walk to the start of the race and not have to deal with traffic. It was also close to the beaches, nice restaurants, and downtown Charleston. We will for sure be staying here again next year!
April 9, 2014
Rated 4.0 out of 5.0 by Monk12 Shower
Tub did not drain well while showering. Computer room not air conditioned.
April 7, 2014
Rated 2.0 out of 5.0 by Jamie39 Breakfast and stay could have been better.
For the second year in a row, our room was not cleaned one day. We were out of the room before 10:00 each morning. There were no clean towels, so I had to call again to get some for the next day. With breakfast, two mornings of our stay they were taking it down at around 9:30. People were still coming down to eat. It is supposed to be served until 10:00. We have stayed at this hotel 3 years in a row, but it will be our last.
April 6, 2014
Rated 5.0 out of 5.0 by Maryw33 Wonderful place to stay
Spent three nights while attending Family Circle Cup. Will be back next year! Great staff, clean comfy rooms,very nice breakfast! Great location to the venue.
April 6, 2014
Rated 5.0 out of 5.0 by Two Travelers Wonderful experience!!
This was our first time at this hotel. So happy we chose to stay here!! Very clean. Great location. It was so relaxing in our room, it was difficult to leave! We will be returning next year. Thank you to everyone at the hotel who made our visit so nice. :)
April 6, 2014
Rated 5.0 out of 5.0 by Bucky48 Great experience
The mattress and pillows were so comfortable! The staff was pleasant and responsive to our needs. The room was clean and the staff were prompt in cleaning our room every day. We absolutely loved the location, near Patriots Point, Ravenel Bridge, downtown Charleston (take the water taxi to downtown!), great shopping and restaurants. Our only disappointment was the breakfast offerings, rather tasteless.
April 3, 2014
Rated 5.0 out of 5.0 by KathrynB Great location!
We had a wonderful time visiting the Mt. Pleasant/Charleston area during our spring break. The location of the Holiday Inn Express was perfect! We had a very spacious "Presidential Suite" for our six night stay at a great rate. It was our first time visiting this area and staying at this hotel allowed us to be in historical downtown Charleston in approximately 5 to 6 minutes. We were very close to Patriot's Point and the Boone Plantation in Mt. Pleasant as well. We would recommend staying at this hotel if you are visiting the Charleston area.
March 29, 2014
Rated 4.0 out of 5.0 by TL2014 Pleasant room
Room was pleasant but temperature control annoying nearly always blowing. Soap was next to impossible to open. Breakfast was very limited mainly simple carbs and fats. Bananas were frequently old. Coffee was good.
March 26, 2014
Rated 3.0 out of 5.0 by loubaldy Sorry to say Disappointed
The room was very nice and Clean. It is also close to lots of places to eat and close to downtown. Our TV did not work well. Very poor color and the picture did not fit the screen. When we reported it, we were informed that is was a problem with the Cable technology not matching with the TV. This property was a bit too noisy for me. You can hear everyone's foot steps, not only above you.and out in the hall, but even by those in your room. (like foot steps running, boom, boom) Very un-restful night. The staff was very nice and polite. The room was waaaaay to expensive to not have a properly working TV and not to sleep. We expect many future trips to Charleston, and I hate to say, we will not stay here.
March 25, 2014
Rated 4.0 out of 5.0 by tommy'sgirl Lovely and Clean
We were so happy about the cleanliness. Thank you for making this a priority. The breakfast was great and staff were prompt and conscientious . Thank you again for a great stay.
March 24, 2014
Rated 4.0 out of 5.0 by LTKT Generally good place to stay.
This was a good stay as far as location and price. The breakfast was more than usual with hot items and good variation. The staff was extremely pleasant in the breakfast room.
The hotel in general was clean and well maintained; however, we did find the bed and pillows too soft for comfort. My husband and both had difficulty sleeping and woke up with backaches. To add to the discomfort, the room temperature was difficult to control and maintain at a comfortable temperature.
Daily room cleaning was average, and we noticed on the second day the room was not cleaned. They made the bed, replaced towels, and emptied garbage. Sink, tub, toilet, and floors were not touched.
March 17, 2014