Rated 4.6 out of 5 by 341
Rated 3.0 out of 5.0 by Linc78 Nice clean and comfortable hotel.
The hotel was very nice. The pancake machine at breakfast did not produce a good pancake compared to pancakes at a Texas HI EX recently. They were tough and thin, not fluffy.
August 21, 2013
Rated 3.0 out of 5.0 by Lee65 Lee65
After driving a full day my family and I looked forward to arriving at this location for 5 days of vacation, sight seeing, rest and relaxation. We couldn't have been more disappointed. The staff present when we arrived was rude. The hotel was noisey. The young people in the room next door came in late each night making so much noise they woke us every night between midnight and 1:00 a.m. With the exception of one day breakfasts had no variety. We are a family of seven and asked for connecting rooms when the reservation was made but were not accomodated even though the reservations were made two months prior to our stay. The hotel is beautiful but the issues encountered here proved that a hotel has to provide more than asthetics to be appreciated.
August 15, 2013
Rated 5.0 out of 5.0 by BruceJD13 Great R & R
Wow! What a great location and stay we had at Mt Pleasant, location was great to visit Isle of Palms and Charleston proper. Staff was GREAT as well as room. Will return to this location again. Thanks to Regan (front desk) and Steve (GM) both for an excellent stay.
August 15, 2013
Rated 5.0 out of 5.0 by SummerL Service
We totally enjoyed our stay at the Holiday Inn Express in Mt. Pleasant, SC. It was very clean and very quite. The service was excellent. The front desk was friendly at all times. Good parking area. We would definitely stay here again.
August 14, 2013
Rated 5.0 out of 5.0 by WHHS61 Super staff
We experienced your great and very helpful Staff. We were greeted each time we went out and came in. They were always helpful when we had questions.
August 12, 2013
Rated 5.0 out of 5.0 by HipNHappening2 Outstanding Cleanliness!
Our stay at this hotel the first of August was exceptional. The room was VERY CLEAN (as was everything) and the service was impeccable. Check-in and out was the fastest and easiest than anywhere I have ever been. The FREE breakfast was amazing, (with both hot and cold choices.........the bacon & cheese omelet really hit the spot). You cannot beat the location (convenient to everything and across the street from Whole Foods). And you are not charged for parking. The beds were very comfortable. The pool was extremely nice and we loved the shaded patio area which is lit at night. The guest laundry was also a welcomed and appreciated amenity (only costs $1.25). Will definitely be staying here again the next time I'm in town.
August 12, 2013
Rated 4.0 out of 5.0 by FoxyTraveller Very comfortable bed
The bed was very comfortable. However, my daughter stayed on the pullout sofa which was quite the opposite. We liked the hot breakfast which was included. Overall it was a pleasant stay. But next time I would choose a room on the pool side. The street side was a little too noisy.
August 11, 2013
Rated 5.0 out of 5.0 by Chuckielath Home away from home
My job takes me 1hr in a half from home. I stay at Holiday Inn Express Mon-Thurs...great rooms and enjoy my great breakfast on my way to work. ....Thanks to all that make this hitel a joy to stay at....
August 7, 2013
Rated 4.0 out of 5.0 by RICKUSA72 GREAT SERVICE
The staff was great when we checked in welcomed as and gave us a welcome bag. we stayed at for IHGs on our trip and at all when the cook the eggs in the morning they seem to be very wet and not that good is there a way IHG can make their eggs more pleasing.
August 6, 2013
Rated 5.0 out of 5.0 by DannyMac Great Location, well kept and overall value Excellent
Stayed in the Presidential Suite at a rate I would expect to pay for a normal room rate. Great value and AWESOME location.. The Location was central to Isle of Palms Beach, Shopping and restaurants, 24 hour Grocery Store, Starbucks, Patriots Point and easy in/out of Charleston's historic district.
August 5, 2013
Rated 5.0 out of 5.0 by Lucilious Friendly staff and clean, convenient property
We stayed here for four nights on a family vacation with our kids and found the hotel to be very nice and our room was always very clean and well maintained. The staff was friendly and always greeted us when we passed the front desk. The breakfast area was well maintained and had a good variety of food. The pool was nice. The hotel is located convenient to downtown Charleston as well as local restaurants and beaches and it is only a few minutes from Patriots Point. The parking was free and convenient and we felt safe walking outside here. If we come back to Charleston we will stay here again.
August 5, 2013
Rated 5.0 out of 5.0 by Chevy57man Very nice staff.
Second stay at this location in past year,close to what we wanted downtown,beach,easy access to highway.
August 2, 2013
Rated 5.0 out of 5.0 by Mink0317 Clean, comfortable room
I booked this hotel to be close to the Medical University of SC. My husband was having surgery and the location of the hospital to the hotel was of extreme importance. Although I had booked the room for 4 nights, the hospital told us that he should be released on the 3rd night. Since there was no guarantee of this schedule, I spoke with a hotel rep. who advised me to check out. In the event that I would need the room for another day (and this is what occurred), the hotel would allow me to take that room at the promised rate. In this stressful situation, the hotel was extremely accommodating which made my stay more relaxed.
July 29, 2013
Rated 5.0 out of 5.0 by JKelley158 home way from home!
An outstanding staff, just about the best we have ever seen. The rooms are very well appointed, every need anticipated and met.
July 27, 2013
Rated 5.0 out of 5.0 by Steve477 Best Place to stay if your going to the Beach
this hotel is new and we were there on a reward night and a free night the desk was able to get me a suite and combine our nights so i did not have to change rooms. nice pool and garden area to hang out.. this location is great for going to Downtown Charleston or the Beach at Ise of palms. I will stay here again..
July 25, 2013
Rated 2.0 out of 5.0 by Miek11441 Tale of 2 experiences
This hotel was good from a location perspective and room cleaniness. The reception staff were really good and helpful.
The major con was the breakfast....everything ran out at the same time and the staff did not understand customer service...in fact were rude! The breakfast cue went through seating area; so people waiting for food looked at you whilst eating.
This was reported to the staff upon leaving but no feedback was given at the time or since.
July 25, 2013
Rated 5.0 out of 5.0 by Denise58 Comfortable room and enough space since we needed a handicap accessible room.
Every employee was very courteous at the hotel. We couldn't have asked for a better place to stay in Charleston. The only problem we had is enough room to transfer my husband to toilet since he cannot stand or walk on his own, but we have to do this at home as well. Food was good. Room was clean. Would love to go back!
July 23, 2013
Rated 5.0 out of 5.0 by FAMILYVACAY Excellent Sevice, Excellent Stay!
We so ENJOYED our stay here! The bed was the most comfortable King size bed of any accomidation we have ever had. The staff was very helpful and pleasent and went out of there way to speak to us during our stay. The pool is smaller, but was never over crowded! Very easy 10-12min drive to isle of palms beach and 7-8 min drive to downtown. WE WILL NEVER STAY ANYWHERE ELSE WHEN VISITING CHARLESTON!
July 23, 2013
Rated 5.0 out of 5.0 by Bdrr Mattress was not so good
I love the place. Was a little hard to find,but was greatly surprised when we did. Good clean room. Ever employee we met was so nice. Then when we went to go to bed,I could not believe the mattress was so bad. We were on our 47th anniversary.
July 20, 2013
Rated 5.0 out of 5.0 by Wteet Excellent Stay, thank you
We had an excellent stay. Staff very friendly and helpful. Will come again. Thank you.
July 19, 2013
Rated 5.0 out of 5.0 by Poodleperson Location and comfort
This hotel provided a great location - close to Charleston and the beaches on Sullivan's Island. The rooms were spacious and clean. We upgraded to a 2 bedroom suite and had so much room at a great price.
Breakfasts were ample, although I would prefer more fresh fruit. Definitely return to this property.
July 15, 2013
Rated 4.0 out of 5.0 by DEJ2013 SE Family Vacation
This hotel is conveniently located from the Charleston area. It was easy to get into Charleston as well as the beaches and other attractions we went to. The staff was friendly and very helpful!
July 14, 2013
Rated 4.0 out of 5.0 by MotoRGV Great place bad mattresses
The location and staff were excellent the hotel appears to be new and was nice and clean, however the mattresses were super mushy and there was a sharp plastic edge around them that prevented you from even sitting on the bed.
Breakfast was good and the pool is nice even if it is a little small.
If there had been new mattresses in our room the hotel would have gotten 5 stars
July 14, 2013
Rated 3.0 out of 5.0 by BobK321 Housekeeping skipped over us.
Disappointed that housekeeping skipped making up our room. Left the room at 10 AM, returned at 11:30 PM, and room was exactly as we left it. I guess 13.5 hours wasn't enough time to clean the room. Breakfast staff was exceptional, as was desk staff. Room and properrty were fine.
July 10, 2013
Rated 1.0 out of 5.0 by Lannie03 Lannie03
We will not stay there again! I was not greeted very well. The food and houskeeping was good. On the third day the manager tried to make it right but he said he could only upgrade me by giving us his son's room up grade. We did move to a Jr Ex from an Ex room. I made a bad Holiday Inn Express choice.
July 10, 2013
Rated 5.0 out of 5.0 by Lou57 Great Stay
Everything was great at this hotel. I stayed at two other InterContinental Hotels during my vacation and this was the only property that acknowledged me as a Platinum Elite and thanked me for being a valued customer. This says a lot for the front desk staff that they took the time to know who was staying at their hotel and ensure I felt welcome.
The hotel did a good job of rotating out the breakfast foods so it did not seem like a routine hotel stay. The hotel was tucked away in corner so it was quiet and peaceful.
Overall it was a great stay I would highly recommend this hotel.
July 8, 2013
Rated 4.0 out of 5.0 by Roopa Clean and comfortable
Great location, close to all attractions without the rush. Breakfast choices were good. Had to skip breakfast one day as the queue was long. Two lines would have helped a lot.
July 8, 2013
Rated 5.0 out of 5.0 by Bob54insc great service and good food
Good location and very clean. Staff was very friendly and accomadating. Pool was clean and comfortable.
July 7, 2013
Rated 5.0 out of 5.0 by Shelisa Wonderful!!
The staff were very accommodating. We had a large group with several children. Very family friendly. The rooms were standard hotel rooms. They were clean and comfortable. We enjoyed the refrigerator and microwave in the room. They accommodated by giving us adjoining rooms. The breakfast was good each morning. It was warm, variety of several items. Overall, we really enjoyed our stay at this hotel and its at the top of my preference list for hotels in this price range for when I travel again.
July 7, 2013
Rated 5.0 out of 5.0 by Nickname100 Excellent Choice for Place to Stay in Charleston, SC Area
My 4 children (mid-teens to mid-twenties) and I stayed in one room for a week in June, 2013. This Holiday Inn is an easy 10 minute drive to downtown Charleston and Patriots Point, and 15-20 minutes to either Sullivan's Island beach or the Isle of Palms beach. We had a 2 queen and queen pullout bed suite and did not feel cramped. The room had a mini-fridge which was nice to cool down drinks the night before days at the beach. The morning breakfasts pleased everyone's varied tastes. Very helpful staff, and very pleasant to deal with. I would highly recommend this location and, if I ever get the chance to return, would stay in this location again.
July 5, 2013