Rated 4.1 out of 5 by 39
Rated 5.0 out of 5.0 by Richie44 Nice hotel
Good hotel to stay in on east side of Toledo would stay here again
November 19, 2013
Rated 5.0 out of 5.0 by twinky00 A little pricey for the area, but a pleasant stay
Most of the Pittsburgh hotels were full the night we stayed here, and we were en route to Fallingwater so it made sense to stay here. It was a good experience.
November 14, 2013
Rated 3.0 out of 5.0 by warrior1 nice people, clean room
for a hotel that has had previous guest complain about items that need to be fixed, I am amazed that nothing has been done
I had visited the comments section for this hotel and thought by now items would be fixed.
The tv needs to be thrown out, it must have been the first flat screen this hotel ever purchased. The color was shot along with fading IN AND OUT. tHE REMOTE you could not control the volume and the tv was loud and would not get lowewred til you adjysted the volume on the tv
I am very amazed, I found out later this property is owned by the same person that owns the beautiful and awesome HI express in Dongel a few miles down the road ( you would not have a clue)
October 26, 2013
Rated 4.0 out of 5.0 by pittsburghmama Very Pleasant Stay
We stayed for a wedding. Staff was very pleasant, beds were very comfortable. The mending kit that was included with the toiletry items was very useful to help us with a surprise problem with my husband's tux.
I was slightly disappointed with the quality of the breakfast. It seemed very similar to other chains we have stayed in, that were much less expensive.
Overall I'm not entirely sure it was worth what we paid, but I have absolutely no complaints about the stay.
October 22, 2013
Rated 3.0 out of 5.0 by JSORLG Friendly and helpful staff
We booked our room from another website and were "guaranteed" a king room. This was not the case when we checked in. The front desk staff tried their hardest to find us a king room, however there was not one available. We ended up with a room with 2 double beds. Not the best choice for us.
However, the staff was very kind and even gave us a discount for our troubles. I'd stay here again, but I'd definitely call the hotel and make my reservations.
October 17, 2013
Rated 1.0 out of 5.0 by Jay19 Overpriced and Dirty
Given the price of the room I would expect the drain in the shower to be free from clogs and the hair from the previous guest to be removed from the bathroom.
There was fecal matter not just on the edge of the toilet but on the floor of the bathroom. I have no idea how the cleaning staff could miss this... it was completely unacceptable.
This property knows that their guests are typically staying as part of a wedding party (because of Overton Barn/Museum nearby) and takes full advantage in terms of price.
I've been staying in hotels for years and this was a sore disappointment.
October 17, 2013
Rated 1.0 out of 5.0 by rtbway Great, if you smoke...
I'm a non-smoker, and made my reservation for a non-smoking room, yet at check in, only smoking rooms were available except a one night only handicap equipt room. Not sure how this happens and didn't expect the lack of care from front desk. I will not return, I will not recommend. Easily the sloppiest Holiday Inn I've seen as a platinum member. Too many choices out there to put up with that...
October 13, 2013
Rated 1.0 out of 5.0 by William1234567 Poor Room Facility
Have stayed at the Mt. Pleasant HIE several times in the past with satisfaction, but not our last visit. First, I attempted to get a 2pm check-in for me and my disabled wife, and after much hassle, was told they could not promise anything. They were able to do this when we arrived.
We had stayed the night before at a HIE in North East, PA and can not say enough good things about that facility.
However, the reverse is true about this place. The TV would turn on at full volume, so it had to be turned down every time. Next you had to hold the handle down to flush the toilet. Next, the lights above the bed did not work properly and had to be fixed. Next, the door safety latch fell off, and was finally put back on with 1 of the 2 necessary screws. Then there was a rusted dint in the bath tub, which looked like it was painted over some time ago.
The outside trash can next to the entrance door was full and overflowing when we got there, was never taken care of, even when told about and given a response that it would be done quickly. This was our first bad experience with Holiday Inn Express. I did report these things to management. And I received an email explaining that the facility is old and there were plans to remodel in the future.
Interestingly enough, I was not asked to give a review after our visit, so this is it.
October 7, 2013