Rated 4.5 out of 5 by 31
Rated 5.0 out of 5.0 by TylerFromTexas Clean and convenient
My wife and I stay at this hotel a few times every year when visiting nearby family. Its much easier to stay there then in a spare room or couch, as I always start the day with an excellent fresh sleep. Pillows and bed are fantastic, and there is an Applebees in the same parking lot. Its a great comfortable spot for an overnight stay.
December 2, 2013
Rated 3.0 out of 5.0 Average hotel
I stayed here for two consecutive weeks. During the first week, I stayed in one room where the shower was so difficult to turn on I almost broke it. Not a big issue so I didn't think much of it. The second week I stayed in a different room. I went out the first day and bought all my groceries for the week and put them in the refrigerator only to get to work the next day with a frozen lunch. I let the hotel know and asked them to fix it, but even after they turned the temperature down my food still stayed frozen the entire time. I was not offered any compensation or even an apology for ruining all of my food (salad does not freeze well). The room was clean and so overall the hotel wasn't horrible but they could definitely do better.
November 25, 2013
Rated 5.0 out of 5.0 by Manontherun They never fail me
Just a awesome staff! Hands down friendly, attentive to my needs. If you get a chance to stay here you will appreciate their true hospitality.
November 25, 2013
Rated 5.0 out of 5.0 by RN3613 Customer service
I have stayed at this hotel several times; always been satisfied with the stay. I had left a jacket the last time I stayed, when I checked in this current stay they had it for me! The weather was changing getting colder and had planned to shop for some kind of jacket when settled. This is outstanding customer service!!! And saved big bucks, I would most certainly and will recommend this hotel. Thank-you.
November 17, 2013
Rated 5.0 out of 5.0 by Manontherun Outstanding Service!
I just want to say that the staff was so kind and friendly during our entire stay. The manager Marybelle and the general manager Monique was always smiling and helpful with information in the area when we came down to the front desk. We look forward to staying here every time we visit Mount Pleasant solely because of the staff friendliness!
November 16, 2013
Rated 3.0 out of 5.0 by HEA1 Friendly staff and rooms nice
We stayed here with other family due to attend a funeral. The rooms were nice, but they were warm on our arrival. Other minor issues was the 3rd floor hallway smelled heavy of cigarette smoke and the breakfast gravy tasted bad.
November 5, 2013
Rated 2.0 out of 5.0 by thervoice Poor light and poor breakfast
Lighting in this room was worst I have ever had in ANY hotel, must less the HI Express. Impossible to read at night. Breakfast choices did not include any fruit. and very few cereal choices. Mostly carbs available.
May be one of the best in Mt Pleasant in terms of lodging but the worst HI I have ever stayed in.
from a Platinum customer
November 1, 2013
Rated 5.0 out of 5.0 by HDBob excellent and helpful staff
We had been on the road for a month, so we knew which hotel chains we liked and would accommodate our particular list of needs. The staff at Holiday Inn, Mt. Pleasant was very helpful and friendly. The desk clerk let us see a couple of rooms before we committed and searched for just the right room for us with a smile. The room was clean as usual and everything worked great. I would stay here again without question.
October 31, 2013