Rated 4.5 out of 5 by 109
Rated 5.0 out of 5.0 by Pdwill Mt Vernon reunion
very good stay the hotel was fine the location was good and the staff was very nice
August 13, 2014
Rated 5.0 out of 5.0 Great Experience
We stayed at this HI Express specifically because our favorites in the area were booked. Also, I had reward points so the room was free. However, this did nothing to alter the excellent service or the quality of the room. We were most pleased with everything about our stay, and we have made the decision to stay at this Inn whenever we return to the area, which typically is once or twice each year. Not only was it convenient, clean, nice to look at, and full of amenities, it was restful! It was just what we both needed, a nice, quiet, relaxing night, followed by a leisurely breakfast and an unhurried checkout and departure. Loved everything about our stay!
August 13, 2014
Rated 4.0 out of 5.0 by pzjpxz Send the desk person to charm school!
Nice property and good location. Access to shopping and restaurants. The person who checked us in very unfriendly. Very forceful on smoking policy and asked for more personal info but I am a Club Member and have been for ages. What good is it to be an IHG Club Member if you treat me like a suspicious person when I check in? The morning desk person was very sweet and friendly.
August 10, 2014
Rated 5.0 out of 5.0 by Dusty12 Worth checking out!!
Very nice clean comfortable room. Nice enjoyable breakfast buffet. Convient location.
August 9, 2014
Rated 5.0 out of 5.0 by S. Chris Relaxing rooms and great service
I enjoyed the stay at the Mt. Vernon Hoilday Inn and will stay there again.
August 5, 2014
Rated 5.0 out of 5.0 by Wildmann This is a very nice hotel
This is a very nice hotel, the location is good as well.I stay at this hotel a lot and the staff has always been very nice and polite. The rooms are very clean and the beds are very comfortable.
July 30, 2014
Rated 5.0 out of 5.0 by CNG guy Value, service and great place to relax after a long day.
HIE has set a bar for my future hotel stays.and I am already booked for a stay in Chicago based on my last two stays at HIE.
July 30, 2014
Rated 3.0 out of 5.0 by 1Terry48 Average Hotel
There are very few hotels in Mt Vernon, Ohio and we stayed at this Holiday Inn express. The room set up was unusual in that the sink was outside the bathroom. With my sister-in-law staying with us, it made it awkward to clean up. The air conditioner was next to one of the beds and blew cold air directly on the person sleeping in that bed making it uncomfortable to sleep. The beds were very uncomfortable and hard on the back. There was no fitness room, but you could go downtown to the YMCA to work out which was not a good concept. At check-in, I had to wait at least 8 minutes for the deck attendee to check me in. There was only one person in front of me and he was just asking about renting a conference room. I didn't mind the wait, but at other hotels I have stayed at, they check the staying customers in first. The staff were very friendly and respectful. The breakfast was average, but good. The hotel inside and out was very clean.
July 24, 2014