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Rated 4.4 out of 5 by 102 reviewers.
Rated 3.0 out of 5.0 by Average Hotel There are very few hotels in Mt Vernon, Ohio and we stayed at this Holiday Inn express. The room set up was unusual in that the sink was outside the bathroom. With my sister-in-law staying with us, it made it awkward to clean up. The air conditioner was next to one of the beds and blew cold air directly on the person sleeping in that bed making it uncomfortable to sleep. The beds were very uncomfortable and hard on the back. There was no fitness room, but you could go downtown to the YMCA to work out which was not a good concept. At check-in, I had to wait at least 8 minutes for the deck attendee to check me in. There was only one person in front of me and he was just asking about renting a conference room. I didn't mind the wait, but at other hotels I have stayed at, they check the staying customers in first. The staff were very friendly and respectful. The breakfast was average, but good. The hotel inside and out was very clean. July 24, 2014
Rated 5.0 out of 5.0 by Comfortable room; friendly staff I usually stay here when coming to Mt. Vernon. Room is comfortable and the location is good for me. July 22, 2014
Rated 1.0 out of 5.0 by Hope you don't want any sleep The AC ran all night and the room was still hot. The bed was the most uncomfortable thing I have ever slept on/ Normally I'm asleep in 15 minutes but not here. July 16, 2014
Rated 5.0 out of 5.0 by Overall good experience, would recommend. Our room had a king bed and sofa bed. Everything was neat and clean and smelled nice. Staff was very friendly. Breakfast was included, and it was more than adequate. There was shopping and other restaurants nearby. The only negatives were that there was a little back up at check-in due to the fact that only one person was on desk duty. Not a real problem, though. The room rate was a little high for the area, but in my opinion, the quality and size of the room made up for it. You could hear the noises from other rooms nearby; thin walls, but not enough to prevent a good night's sleep. Overall, we had no problems with this hotel and recommend it. July 16, 2014
Rated 5.0 out of 5.0 by Overall Comments As noted in different sections, the staff was extremely professional and accomodating to me as a hotel guest during my stay on the properties beginning with the reservationist to front desk staff. I really felt special and the sincerity of the staff was beyond approach.The Continental breakfeast was fantastic and the ladies who cared for my room... I felt right at home. July 16, 2014
Rated 5.0 out of 5.0 by wedding breakfast was great. Nicest hotel in the area. Hope this is 50 characters long cause I am busy! July 12, 2014
Rated 5.0 out of 5.0 by Great Service My husband and I have stayed there for a couple years. We will be there again next year. Our organization blocks rooms for us, we use this Holiday Inn Express every year. And will be returning. July 11, 2014
Rated 5.0 out of 5.0 by Very clean and comfortable with excellent staff Overall, very impressed with this hotel. It was clean, comfortable and an excellent staff. Other than a 4:51 am fire alarm, our stay was great and we would return to this hotel again in the future. July 9, 2014
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