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Rated 4.4 out of 5 by 100 reviewers.
Rated 5.0 out of 5.0 by Great Services great service and a good place to stay when in Mount Vernon. July 2, 2014
Rated 4.0 out of 5.0 by super clean room Great clean room and attentive staff. Holiday Inn needs to go back to real eggs instead of the awful powered ones. Other than this a good place to stay. July 1, 2014
Rated 5.0 out of 5.0 by Very Impressed We stayed for one night at this HIE while traveling. The room was exceptionally clean and the beds were comfortable. We had no issues with noise at all. The breakfast had a large variety of hot and cold foods that were kept well-stocked. The staff was courteous. We visit friends in the area annually and will definitely stay again. June 24, 2014
Rated 3.0 out of 5.0 by Always comfortable bed and great service - but room layout was poor The staff was great. The bed is always comfortable - I need the soft pillow or my neck hurts. The soft pillow is the primary reason I stay at Holiday Inn Express. This room layout was poor. The toilet and tub are in a tiny room with a door. The sink and vanity are right inside the hotel room door. This makes it a little like an invasion of your privacy every time you open your hotel room door. The air conditioner was hard to get running properly - it wouldn't come on at first. Then, I had to turn on the heat first, let that run a minute, then switch to A/C. I don't know why, but that worked. The toilet wouldn't flush completely and then when it did flush after a few tries, it kept running until I jiggled the handle. The toilet paper dispenser broke and housekeeping didn't fix it when they cleaned the room. Overall, not as nice as Holiday Inn Express locations where I've stayed in the past. June 24, 2014
Rated 5.0 out of 5.0 by Comfortable bed, clean room, excellent service Very friendly accommodating staff. Conveniently located for our needs. June 21, 2014
Rated 3.0 out of 5.0 by Average Property Average Holiday Inn Express. Beginning to show its age. Bed was just average. Not as comfortable as the newer Holiday Inn Expresses. June 20, 2014
Rated 4.0 out of 5.0 by Exercise The YMCA down the road is a great alternative to the exercise room that is not offered at this hotel. Well worth the short drive if you like to train. June 16, 2014
Rated 4.0 out of 5.0 by OK for Area I've stayed at other much nicer HIE. This one is clean and comfortable. It does not have an exercise room (they used to have a deal with the fitness facility down the street before it went out of business). For the price, I've stayed at nicer places. June 15, 2014
Rated 4.0 out of 5.0 by June Stay Overall the stay at the Mount Vernon Holiday Inn Epress was a pleasent one. The nightly cost is higher than other hotels with similar amenities. The cleaning staff was very friendly and curtious. I did find it odd they would join the customers during breakfast hours. I have mixed feelings about this. June 14, 2014
Rated 5.0 out of 5.0 by Great experience! The hotel staff were the friendliest I have ever experienced. Will stay there again on my next visit. June 13, 2014
Rated 5.0 out of 5.0 by You will be very pleased to stay here. My overview of this hotel is that you won't find a better hotel for at least 6 years to compare with this hotel. They meet your needs and make you feel right at home. I simply loved my stay here and will return if I am in this area again. Management was splendid! Thanks for a Great Stay! June 11, 2014
Rated 3.0 out of 5.0 by Front desk folks need to be trained on IHG Members That sums it up. Otherwise excellent area bike riding paths in the area one of the best I have ever been on!!!!! June 8, 2014
Rated 5.0 out of 5.0 by SJMILW_Bus_Visit This is my 3rd time at this hotel and have never been disappointed. The front desk staff was so friendly, it made the stay that much nicer. Keep up the great work, business travelers appreciate a property like this. June 8, 2014
Rated 4.0 out of 5.0 by Enjoyable Stay Clean and friendly hotel. Relaxing stay and a good night's rest. I'll stay here again when I'm in Mt. Vernon. June 5, 2014
Rated 5.0 out of 5.0 by Comfortable bed I usually have problems sleeping in hotel rooms but this one was very comfortable. The A/C grill vibrated rather loudly is the only bad thing. The room was very clean and I easily notice dirt. June 4, 2014
Rated 5.0 out of 5.0 by Great stay for graduation The staff at this hotel went above and beyond to make our stay great. June 3, 2014
Rated 5.0 out of 5.0 by Very nice place! We was able to get a good rest after a long drive. Very friendly and clean hotel. May 31, 2014
Rated 5.0 out of 5.0 by Great service I think the people that work in this hotel are the friendliest in Ohio! They are so responsive, respectful, and seem to really care about each customer. May 31, 2014
Rated 5.0 out of 5.0 by One Night Stay We stayed here for one night on our way to Lexington KY. We love Holiday Inn Express, you know your room will be clean and welcoming and the staff are always helpful and friendly! May 27, 2014
Rated 5.0 out of 5.0 by Great manager and staff Clean hotel with the friendliest manager and staff you will ever meet. The location is great and the breakfast is out of this world. The beds and pillows are great, they have 4 different pillows that you can choose from when your head hits the pillow. May 26, 2014
Rated 5.0 out of 5.0 by Bathroom starting to show its age, paper pealing The bathroom was starting to show its age. The wall covering in the shower area was pealing just a bit. But overall, the bathroom was clean. The rest of the room was very clean and fresh, no issues at all. May 25, 2014
Rated 5.0 out of 5.0 by Very Nice We use this hotel when we come to visit family in the area. We usually eat breakfast at the Bob Evans that is within walking distance of the hotel. This weekend was graduation weekend at MVNU so the price of the room was hiked sky high. Otherwise nice hotel. May 25, 2014
Rated 5.0 out of 5.0 by Exceptional Hotel Exceptional GM As always this is a GREAT HOTEL!!!!! Over the past 4 years I have found another home at this hotel. It is top notch. Anyone visiting Kenyon College should stay here!!!!! May 23, 2014
Rated 5.0 out of 5.0 by Great place to stay in Mount Vernon This is a wonderful hotel. The front desk staff is friendly and helpful. The morning breakfast is quite nice and well maintained. The rooms are clean and quiet. Many nearby restaurants. Very convenient to Kenyon College. I recommend this hotel highly and have stayed there many times over the past four years.. May 21, 2014
Rated 5.0 out of 5.0 by Great for a visit to Kenyon College Was a very convenient location to visit Kenyon College and the Allison's Finer Diner next door was really good. May 17, 2014
Rated 5.0 out of 5.0 by SRB - Chillicothe, Ohio Everyone was excellent, I felt welcomed from the beginning. The staff were all very professional and responsive. May 15, 2014
Rated 5.0 out of 5.0 by Excellent staff Dustin at the front desk is always kind and welcoming. Hard worker too! The woman who set up breakfast works very hard and put out a lovely spread. Cleaning staff -very pleasant. May 13, 2014
Rated 5.0 out of 5.0 by Great stay. I enjoyed my experience here. The only thing I'll mention is about the room. It was a handicapped room. There was plenty of space in the bathroom for a wheelchair, although we didn't use one, but the toilet is very close to the wall and the towel rack was right above the toilet. We had to sit sideways on the toilet so we didn't bump our heads when getting up. Some people are "wide" and with it so close to the wall, it was uncomfortable. Towel rack needs to be moved, for sure, and when you rehab the rooms in the future, move the toilet away from the wall a little. Thanks. May 6, 2014
Rated 5.0 out of 5.0 by Great Stay Very comfortable and friendly staff. it is very convenient for those visiting children attending Kenyon College. We will stay here again. May 4, 2014
Rated 5.0 out of 5.0 by great place to stay clean rooms, good value, nice people, a great place to stay when traveling May 1, 2014
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