Rated 4.5 out of 5 by 126
Rated 5.0 out of 5.0 by Wanderer61 Clean and Comfortable
You provided what I expected. I needed to stay the evening for personal work the next morning
September 21, 2014
Rated 3.0 out of 5.0 by cooks6 Fairly Decent Stay
Wish we could book in advance. Since this is the only facility near Kenyon College, it fills up instantly and patrons are unable to reserve far enough in advance to ensure lodging.
Breakfast fare needs to be updated. Poor quality food (thin, greasy bacon; weak coffee, etc.).
September 4, 2014
Rated 4.0 out of 5.0 by Sandlapper Pleasant stay
We had a very enjoyable trip. The rooms were very clean and the beds were comfortable.
September 4, 2014
Rated 5.0 out of 5.0 by travelinglamb Convenient
This hotel is very well maintained and offers surprisingly spacious guest rooms. The staff is very friendly. The hotel is easy to find when in the Mt Vernon area and very convenient for anyone traveling to Kenyon College. There is a new movie theatre next door and a numerous restaurants and stores are a short drive away.
August 27, 2014
Rated 5.0 out of 5.0 by Tricia63 Overall great place to stay
We stayed here for move in weekend at Kenyon. Everyone was so friendly, welcoming and we had a terrific experience.
August 27, 2014
Rated 5.0 out of 5.0 by Rosie18 Clean, convenient, comfortable
This is our go to hotel when we visit our Kenyon student. It is convenient to campus and shopping and very clean and comfortable. The staff always go out of their way to accomodate our needs. The breakfast is great, too.
August 25, 2014
Rated 5.0 out of 5.0 by Bradley K Great Hotel Staff.
The Mount Vernon HI is a great hotel with exceptional staff. They are always wiling to help and cater to you needs.
August 24, 2014
Rated 5.0 out of 5.0 by SailingGirl Great stay, decent rate
I was pleasantly surprised at the comfort of this room. When staying at an "Express," I expect a clean, basic no-frills room. However, this room had lots of very cushy pillows on the beds, and the mattress was such a good quality that my bad back spent a better night than on the mattress at home! The black-out curtains at the window shut out the light from the next door movie theater as well as the noise, if there was any. The room was impeccably clean, and there were enough of our favorite channels on the TV to keep us happy. Didn't get a chance to sample the complimentary breakfast or pool. We'd highly recommend this hotel.
August 21, 2014
Rated 5.0 out of 5.0 by shoe sensation nice hote.
good place to unwind while traveling. quit and very clean accomodations . staff was very friendly and attentive.will be sure to book at this location in the future when in the area.
August 16, 2014
Rated 5.0 out of 5.0 by Pdwill Mt Vernon reunion
very good stay the hotel was fine the location was good and the staff was very nice
August 13, 2014
Rated 5.0 out of 5.0 Great Experience
We stayed at this HI Express specifically because our favorites in the area were booked. Also, I had reward points so the room was free. However, this did nothing to alter the excellent service or the quality of the room. We were most pleased with everything about our stay, and we have made the decision to stay at this Inn whenever we return to the area, which typically is once or twice each year. Not only was it convenient, clean, nice to look at, and full of amenities, it was restful! It was just what we both needed, a nice, quiet, relaxing night, followed by a leisurely breakfast and an unhurried checkout and departure. Loved everything about our stay!
August 13, 2014
Rated 4.0 out of 5.0 by pzjpxz Send the desk person to charm school!
Nice property and good location. Access to shopping and restaurants. The person who checked us in very unfriendly. Very forceful on smoking policy and asked for more personal info but I am a Club Member and have been for ages. What good is it to be an IHG Club Member if you treat me like a suspicious person when I check in? The morning desk person was very sweet and friendly.
August 10, 2014
Rated 5.0 out of 5.0 by Dusty12 Worth checking out!!
Very nice clean comfortable room. Nice enjoyable breakfast buffet. Convient location.
August 9, 2014
Rated 5.0 out of 5.0 by S. Chris Relaxing rooms and great service
I enjoyed the stay at the Mt. Vernon Hoilday Inn and will stay there again.
August 5, 2014
Rated 5.0 out of 5.0 by Wildmann This is a very nice hotel
This is a very nice hotel, the location is good as well.I stay at this hotel a lot and the staff has always been very nice and polite. The rooms are very clean and the beds are very comfortable.
July 30, 2014
Rated 5.0 out of 5.0 by CNG guy Value, service and great place to relax after a long day.
HIE has set a bar for my future hotel stays.and I am already booked for a stay in Chicago based on my last two stays at HIE.
July 30, 2014
Rated 3.0 out of 5.0 by 1Terry48 Average Hotel
There are very few hotels in Mt Vernon, Ohio and we stayed at this Holiday Inn express. The room set up was unusual in that the sink was outside the bathroom. With my sister-in-law staying with us, it made it awkward to clean up. The air conditioner was next to one of the beds and blew cold air directly on the person sleeping in that bed making it uncomfortable to sleep. The beds were very uncomfortable and hard on the back. There was no fitness room, but you could go downtown to the YMCA to work out which was not a good concept. At check-in, I had to wait at least 8 minutes for the deck attendee to check me in. There was only one person in front of me and he was just asking about renting a conference room. I didn't mind the wait, but at other hotels I have stayed at, they check the staying customers in first. The staff were very friendly and respectful. The breakfast was average, but good. The hotel inside and out was very clean.
July 24, 2014
Rated 5.0 out of 5.0 by Don19481 Comfortable room; friendly staff
I usually stay here when coming to Mt. Vernon. Room is comfortable and the location is good for me.
July 22, 2014
Rated 1.0 out of 5.0 by Swim Meet Traveler Hope you don't want any sleep
The AC ran all night and the room was still hot. The bed was the most uncomfortable thing I have ever slept on/ Normally I'm asleep in 15 minutes but not here.
July 16, 2014
Rated 5.0 out of 5.0 by trish78 Overall good experience, would recommend.
Our room had a king bed and sofa bed. Everything was neat and clean and smelled nice. Staff was very friendly. Breakfast was included, and it was more than adequate. There was shopping and other restaurants nearby. The only negatives were that there was a little back up at check-in due to the fact that only one person was on desk duty. Not a real problem, though. The room rate was a little high for the area, but in my opinion, the quality and size of the room made up for it. You could hear the noises from other rooms nearby; thin walls, but not enough to prevent a good night's sleep. Overall, we had no problems with this hotel and recommend it.
July 16, 2014
Rated 5.0 out of 5.0 by Happy Jack 75 Overall Comments
As noted in different sections, the staff was extremely professional and accomodating to me as a hotel guest during my stay on the properties beginning with the reservationist to front desk staff. I really felt special and the sincerity of the staff was beyond approach.The Continental breakfeast was fantastic and the ladies who cared for my room... I felt right at home.
July 16, 2014
Rated 5.0 out of 5.0 by busyManalways working wedding
breakfast was great. Nicest hotel in the area. Hope this is 50 characters long cause I am busy!
July 12, 2014
Rated 5.0 out of 5.0 by Sluggedmonkey Great Service
My husband and I have stayed there for a couple years. We will be there again next year. Our organization blocks rooms for us, we use this Holiday Inn Express every year. And will be returning.
July 11, 2014
Rated 5.0 out of 5.0 by tdNJ Very clean and comfortable with excellent staff
Overall, very impressed with this hotel. It was clean, comfortable and an excellent staff. Other than a 4:51 am fire alarm, our stay was great and we would return to this hotel again in the future.
July 9, 2014
Rated 5.0 out of 5.0 by jmaybury Clean, comfortable experience
Clean, quiet room. Good breakfast. Overall good experience.
July 7, 2014
Rated 2.0 out of 5.0 by Father of the Bride14 Disappointed
I reserved 3 rooms for my daughter's wedding party under the impression that there was a wedding discount. In the end I was told there was a minimum of 10 rooms required. This was not made clear. In addition, the service manager was not very friendly, giving an air of rudeness to my daughter, the bride. This did not give our out of state visitors a very good impression of our community.
July 3, 2014
Rated 5.0 out of 5.0 by Deputy2013 Great Services
great service and a good place to stay when in Mount Vernon.
July 2, 2014
Rated 4.0 out of 5.0 by super steeler super clean room
Great clean room and attentive staff. Holiday Inn needs to go back to real eggs instead of the awful powered ones. Other than this a good place to stay.
July 1, 2014
Rated 5.0 out of 5.0 by fdh123 Very Impressed
We stayed for one night at this HIE while traveling. The room was exceptionally clean and the beds were comfortable. We had no issues with noise at all. The breakfast had a large variety of hot and cold foods that were kept well-stocked. The staff was courteous. We visit friends in the area annually and will definitely stay again.
June 24, 2014
Rated 3.0 out of 5.0 by Sidelia Always comfortable bed and great service - but room layout was poor
The staff was great. The bed is always comfortable - I need the soft pillow or my neck hurts. The soft pillow is the primary reason I stay at Holiday Inn Express.
This room layout was poor. The toilet and tub are in a tiny room with a door. The sink and vanity are right inside the hotel room door. This makes it a little like an invasion of your privacy every time you open your hotel room door.
The air conditioner was hard to get running properly - it wouldn't come on at first. Then, I had to turn on the heat first, let that run a minute, then switch to A/C. I don't know why, but that worked.
The toilet wouldn't flush completely and then when it did flush after a few tries, it kept running until I jiggled the handle.
The toilet paper dispenser broke and housekeeping didn't fix it when they cleaned the room.
Overall, not as nice as Holiday Inn Express locations where I've stayed in the past.
June 24, 2014