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Rated 4.5 out of 5 by 123 reviewers.
Rated 3.0 out of 5.0 by Not bad This is an ok Holiday Inn Express. The room was clean, but we did have issues with the bathroom floor flooding everytime we showered because the curtain rod was installed incorrectly. We could tell that it wasn't the first time it had flooded too. The spa was not up and running and there was only one light out by the pool. No lights in the pool or around the pool. The breakfast attendant was not friendly at all like most places we stayed. June 27, 2015
Rated 4.0 out of 5.0 by Great and attentive service Stayed during visit to extended family. Comfortable and clean facility. Attentive staff. Great breakfast. Had a problem with ventilation fan noise in our room. Staff offered to move us but we declined. Suggested the property look into this more. June 16, 2015
Rated 5.0 out of 5.0 by Great place to stay in Mountainn Home Rooms were clean, neat and up to date appearance. Breakfast was better than many other places I have stayed. June 16, 2015
Rated 1.0 out of 5.0 by poor service we arrived to hotel around 12:30. we unable to checkin. we were there for my daughters wedding. we were told our rooms would not be ready till 3;00 or maybe even later. a maid herd us complaining later in the breakfast area as we checked on our rooms again around 1:30, she had stated they had plenty of clean rooms. Karen was the girl working the front desk, not a nice laddie! i saw someone else checking in at 2:30, they went right to a room? i then called the general manager and asked if she was going to make us wait till 3:00 for our rooms. she said she would call me back. at 2:45 we got our 4 rooms. we had alot of rooms booked there with other guest coming in for the wedding. Karen and general manager could have been alot more kind and helpfull, will not stay there again. June 11, 2015
Rated 5.0 out of 5.0 by great summer stop pros: enjoyed beautiful Norfork Lake; nice, quiet hotel stay with pleasant employees and good breakfast cons: needed lounge chairs by the pool and fitness center had a very stale smell June 10, 2015
Rated 5.0 out of 5.0 by Spacious room and comfy beds All was great in my short stay. Convenient location and easy to get to the hotel. The breakfast selection is very good. June 1, 2015
Rated 4.0 out of 5.0 by Mountain Home weekend The room was nice, but the furniture arrangement was awkward. The sofa was on the same wall as the TV and you couldn't view the screen if the person sitting across the room in the chair was watching it! May 29, 2015
Rated 2.0 out of 5.0 by Needs a little Freshen Up! Carpet a little too worn and stained, furniture a little too scratched and tired. Front desk clerk a little to cranky for my taste. I got a good nights sleep. It had a comfortable bed and the room was quiet. I will stay with Holiday Inn Express again, just not this one. May 27, 2015
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