Rated 4.5 out of 5 by 116
Rated 2.0 out of 5.0 Needs a little Freshen Up!
Carpet a little too worn and stained, furniture a little too scratched and tired. Front desk clerk a little to cranky for my taste.
I got a good nights sleep. It had a comfortable bed and the room was quiet.
I will stay with Holiday Inn Express again, just not this one.
May 27, 2015
Rated 5.0 out of 5.0 by ythpstr2k7 Great Place
I believe this to be the best hotel in Mountain Home and a great value.
May 25, 2015
Rated 5.0 out of 5.0 by Waterpro99 Mountain Home HIE
Enjoy Mountain Home in comfort and stay at a quality hotel. Nice staff. Plenty of parking. Close to everything.
May 18, 2015
Rated 5.0 out of 5.0 by SenseiStabile One thing missing
Our room was large and very clean. We were on the first floor and there was no noise. The one and only thing I can say that we did not like was the pool was closed, But still a great place to stay
May 17, 2015
Rated 5.0 out of 5.0 by Rickcpa Great relaxing stay
Beyond excellent! I accidentally forgot to pack a tee-shirt when I checked out. The staff called me to let me know that I had forgotten my shirt. Although, the value of the shirt was less than the cost to drive back to the hotel to retrieve it, the attention to detail by the staff to such intricate guest details such as this is unparalleled to any other hotel I've stayed at in the past. Keep up the good work.
May 5, 2015
Rated 2.0 out of 5.0 by RC1961 Room not clean
When I first entered my room I could see the dirty desk top by the refection - a little annoyed but it can happen. However, the surface was not cleaned on the second day so I had to clean all of the surfaces in the room as they were all dirty. I lift a clear candy wrapper on the night stand and that stayed there until I threw it away. Also, a piece of toilet paper stayed on the bathroom floor during my entire stay. On my last night at the hotel I extended my stay two more nights – no problem I was told. The next day when a got to my room the key no longer worked, back to the front desk for a new key. The next day I was told that I would need to move rooms for my last night. Since I had to pack to move rooms I decided to check out instead. Long story, short – a guess should never have to clean a room when they check in, ever! On the plus side, the kind lady in charge of the breakfast bar was absolutely wonderful!
April 15, 2015
Rated 5.0 out of 5.0 by dtaber Clean facility and rooms!
The facility was very clean and so were the rooms. The breakfast was good every morning with a variety to choose from. Staff was very friendly along with the atmosphere. Location was very good and little to no noise while relaxing or sleeping. Room service was very good.
April 13, 2015
Rated 4.0 out of 5.0 by JanjanW Front Desk Staff
The lady at check in was very pleasant and helpful.
April 10, 2015