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Rated 4.6 out of 5 by 189 reviewers.
Rated 4.0 out of 5.0 sitting area There is a beautiful sitting area that we cannot use in the evening. We were told this was because of the rooms located in the hallway. What a wasted space if we can not use it. It was so inviting to sit next to the fireplace with a xmas tree but were kicked out b/c of the possibility of noise. December 17, 2014
Rated 5.0 out of 5.0 Comfortable bed and great service Even though there were several hockey teams staying at the hotel at the same time we were, the noise level was very minimal. December 17, 2014
Rated 5.0 out of 5.0 by Clean, quiet and comfortable Beds and pillows were excellent. Breakfast has lots of variety. Rooms were quiet and clean. December 13, 2014
Rated 5.0 out of 5.0 by Clean, Clean, Clean Hotel was nice and clean. The rooms were modern and updated. December 12, 2014
Rated 3.0 out of 5.0 by Nice Hotel, lacking in guest service The Hotel was nice and mostly accommodating to our large group. However, some "rules" seemed to be lacking guest service in mind. They offer a wonderful fireplace with a great seating area that you may not enjoy in the evening hours. Staff was short and abrupt with a request (order) for us to leave the area. On next night we had arranged for our group to have space to send time together in the evening also. When it was starting to get late an extremely rude staff member pounded on the door and again ordered us to keep it down. I understand the need to keep the noise level down, it is important to other guest in the hotel and would never expect the staff to let a group carry on a loud gathering to all hours of the night. However the manner we were spoken to was unnecessary. December 12, 2014
Rated 5.0 out of 5.0 by Great Customer Service All good things to say about this IHG property! Customer service was exceptional with special care from Giles who went the extra mile to make sure a package delivered to me after my departure was forwarded to my next Holiday Inn Express location in Wisconsin. Stellar service is certainly appreciated! December 10, 2014
Rated 5.0 out of 5.0 by Thanksgiving on the Range We had a nice warm and very beautiful stay! The entryway and lobby were really nice, the fireplace was beautiful. the front desk staff was welcoming. It was nice to eat breakfast onsite! December 8, 2014
Rated 5.0 out of 5.0 by Fast and Friendly service Staff was very helpful, facility gives you a warm and friendly feeling. November 24, 2014
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