Rated 4.5 out of 5 by 28
Rated 4.0 out of 5.0 Friendly staff
Nice place. Conveniently located in Silicon Valley
For some reason they put me in a handicap room. It had an over-sized bathroom with plenty of room for a wheelchair which came at the expense of the sleeping space. There was a sink in the bathroom but no vanity. There was no place to put stuff like a toothbrush, shaving stuff etc. A minor inconvenience. Overall a good experience. I will use them again.
July 22, 2014
Rated 5.0 out of 5.0 by tantan888 Enjoyable family trip at this hotel
Our stay at Mountain View was very memorable. The breakfast was great since it was prepared fresh everyday. The rooms are clean and spacious and the bed was comfortable. There was no unpleasant smell in the room. The staff were very friendly, helpful and efficient. Our family would like to thank all the staff especially Jocelyn who works in the front desk because she made our stay fantastic and enjoyable. She made our trip less stressful and was able to arrange the transportation for us quickly. She always greets us with a friendly smile. She always tried her best to answer our questions. This hotel is conveniently near the suburb area with good restaurants nearby. We thoroughly enjoyed our stay. Congratulations to the entire management for a wonderful job done. Keep up the good work! It's indeed more fun in Holiday Inn Mountain View.
July 19, 2014
Rated 5.0 out of 5.0 by No name traveller Great
the hotel is clean and fresh. The bed was firm and comfortable. Location is perfect.
July 17, 2014
Rated 4.0 out of 5.0 by Mitselflick Clean Quite Rooms-Ok Breakfast-So so manager
Hotel staff were excellent. Rooms were new and quite. Perfect for a good night sleep. The breakfast was ok, but nothing to get exited about. This is a pretty good value for the location. We were on a business trip with a local healthcare organization and had issues with the manager not willing to work with us, as we almost needed to cancel at the last minute. She kept quoting policy about the 24 hour notice, which I agree, we should have followed if this had been a normal situation. She was not willing to work with us, even though we would be bringing more business to HIE in the future. It just seemed petty on her part to quote policy in an age of service excellence. We contacted corporate and they were wiling to give us a credit for the next time we would visit, but we ended up moving forward with the trip after all. Other than that, the facility was very nice.
July 14, 2014
Rated 5.0 out of 5.0 by DQcalif Mountain View concert
The staff was extremely kind and efficient here!
Rooms clean and comfortable.
I will return!
July 3, 2014
Rated 5.0 out of 5.0 by Very Happy Grandpa Excellent place and service
The place has been renovated recently. Every thing is new. The staff is helpful, friendly and welcoming. They made us feel over there like we were at home. The rooms were clean and we slept deeply. No noises to disturb you. I highly recommend this place. You won't be disappointed.
June 30, 2014
Rated 2.0 out of 5.0 by shut that alarm off!!!!!! Horrible service by the late night/early morning crew
The room and property were fine. However every morning a wake up alarm would go off in the room next to me. Every morning I had to call the front desk staff to go up and shut it off. I don't recallthe gentlemens name. You would think that he could turn it off so I wouldn't have to call again the next 2 mornings. Guess that's to much work.
June 29, 2014
Rated 5.0 out of 5.0 by kathynnp Very Nice Stay
Booked this hotel based on reviews and the fact that my "usual" hotel in the area was 3x the price for my weekend. Was pleasantly surprised - had in room fridge, microwave, coffee maker. Very clean and well laid out room with new appearing carpet and furniture. People were extremely friendly; hotel was quiet and didn't hear noise from other rooms or outside door. Breakfast was standard fare but good. My absolutely only complaint that has also been identified by other reviewers is that there are no heavy/dark curtains over the windows, only the sheer white see through curtains. At night, it wasn't a big deal but I came to the hotel to rest during the day after working all night and it was difficult to sleep with the bright sunshine of CA shining through! PLEASE put up curtains! But otherwise I loved my stay and would go back without hesitation.
June 26, 2014