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Rated 4.6 out of 5 by 67 reviewers.
Rated 5.0 out of 5.0 by Money-Saving and Super Good as standard hotel ! :) Happy to stay there and Great Staff!! Most of them are very friendly and informative. Fresh new property! October 20, 2014
Rated 5.0 out of 5.0 by Nice Hotel Nice, clean, updated hotel. Friendly staff. Good free breakfast. October 19, 2014
Rated 4.0 out of 5.0 by Clean and new facility. Quiet place to stay, and only issue was finding the entrance upon first arrival. October 16, 2014
Rated 5.0 out of 5.0 by Great Stay in Mountain View This hotel is a great choice in Mountain View. It's newly renovated so everything is new and clean. The staff were all very courteous and the breakfast food was decent. It's also a great location. October 16, 2014
Rated 5.0 out of 5.0 by Excellent Overall Super clean, new, and comfy. Had all the amenities. Great location. Was really happy I stayed here - never have I looked forward to coming back to a hotel room so much before. October 14, 2014
Rated 5.0 out of 5.0 by Highly recommended I'd like to recommend the hotel manager, Joycelyn who is very helpful and going to extra miles to assist us booking the room. Thank you Joycelyn. October 10, 2014
Rated 5.0 out of 5.0 by my stay had a wonderful stay and the staff was very helpful October 9, 2014
Rated 5.0 out of 5.0 by Great hotel in good location. We stayed at this property on the last night of our vacation. The location was great, easy to access the highway. The hotel seemed newly renovated and had a nice modern decor. The hotel room was spacious, the bed was comfortable, and the ambiance was pleasant. The staff was quite friendly and helpful. We would definitely stay here again. October 6, 2014
Rated 5.0 out of 5.0 by great place the hotel looks great! big, clean modern rooms. good breakfast and very good location. it would be nice to have a pool or Jacuzzi. September 29, 2014
Rated 5.0 out of 5.0 by Best Experience Ever This hotel was beautiful and clean. Great Breakfast bar. Truely, caring front desk staff. Stay here and you will be happy. September 25, 2014
Rated 5.0 out of 5.0 by IKE WITHOUT QUESTION THIS IS THE BEST HOLIDAY INN EXPRESS I'VE EVER STAYED IN ..AND I STAY IN HOLIDAY INNS OVER 70 NIGHTS PER YEAR! THE QUALITY OF THE HOTEL & THE QUALITY OF THE STAFF ARE TOPS! WHAT A GREAT PLACE! September 19, 2014
Rated 5.0 out of 5.0 by Have not stayed before but will again All and all a really great hotel. The room, staff, and food was great. I have never stayed at a Holiday Inn Express before but would definitely stay again, especially if it is at this location. September 16, 2014
Rated 5.0 out of 5.0 by Great Stay Excellent customer service. Comfortable room and bed. Nicer than living in my own home. Breakfast was great. Housekeeping was very attentive to details. September 10, 2014
Rated 5.0 out of 5.0 by Great Room with In-Room Tablet I was very impressed with the cleanliness and creature comforts of the hotel and room. A feature I wasn't expecting was the dedicated in-room tablet to use - NICE! I stay at Holiday Inn Express internationally and love them. This is my first domestic stay - and it was the best by far in all aspects. Nice rooms, beds are comfy, two types of pillows with pillow cases entitled "soft" and "hard" - love it! Only improvement would be to improve the TV interface on the remote. It has (2) TV power buttons leading you to disconnect the satellite box and inadvertently resetting the TV resolution and not being able to get it back...even if you have the basic e-knowledge! They need to simplify it! Overall - great place, highly recommend it! September 5, 2014
Rated 2.0 out of 5.0 by Noisy, poorly constructed I was prepared to make this hotel my permanent travel hotel (I travel up to the Palo Alto area weekly from San Diego). The hotel is in the right spot, it's the right price, it's new, the room looked amazing. But I immediately discovered that it could not be my hotel because it was cheaply built. As a consultant, there are 3 T's that we hate hearing from outside our room: telephone, TV, talking. I could hear all 3 from outside the room in the hallway, from my next door neighbors, I could even hear walking from the people above me. No amount of cable channels, nor comfy bed, nor number of pillows can outweigh the noise. September 1, 2014
Rated 5.0 out of 5.0 by Concert Very nice room. Very friendly and helpful staff. Very convenient to the Shorline Amphitheatre, which was the reason for our visit. The cab service they reccommended was there waiting for us when we were ready to go. The next concert we go to see there, this will be our Hotel pick. August 29, 2014
Rated 5.0 out of 5.0 by Great staff! This property is absolutely spotless,as well as the staff is super friendly. Great breakfast options! August 27, 2014
Rated 4.0 out of 5.0 by Friendly Staff and nice room The staff at this hotel was extremely friendly and helpful. The rooms were modern looking and very clean. I would definitely recommend this hotel to anyone in the area and would stay there again myself. August 27, 2014
Rated 5.0 out of 5.0 by Comfortable beds and superfast internet Stayed 4 nights in a double queen bed family room. Rooms were great, beds comfortable although strangely high. Enough space for 2 children and 2 adults. The presence of a fridge and microwave made it possible to stock up on late night snacks and refreshments as the hotel does not have a restaurant. The bathroom was well appointed Internet was free and extremely fast. Complimentary hot breakfast was a great way to start the day. Kids loved the pancake machine. Only problem was the noisy air conditioning unit. Overall a great stay at a reasonable cost for the area. August 26, 2014
Rated 3.0 out of 5.0 Hit or Miss My experience ranged from fairly good to very bad depending on who was on staff. August 25, 2014
Rated 4.0 out of 5.0 by Small but very clean and comfortable Small but very clean and comfortable,I would choose this hotel next time when travel in this area and also recommend to others August 24, 2014
Rated 5.0 out of 5.0 by Great location, Rooms and service We had a great stay experience. Not only does this property have a great location it has the Best staff. The front desk was friendly, pleasant and accommodating. Clean August 20, 2014
Rated 5.0 out of 5.0 by Excellent staff This hotel maintains an excellent and attentive staff. Each person on staff seems to make it their personnel duty to ensure that you are welcome and comfortable. August 15, 2014
Rated 5.0 out of 5.0 by Excellent new hotel We have stayed in a lot of hotels, and this place is definitely on our list of "go to again"! It was clean and modern and the staff was excellent. We enjoyed the area surrounding the hotel and made a trip to the ocean, shopping centers, and golf. The staff had good recommendations to area restaurants and golfing. The only downside to this hotel was there was no pool. August 14, 2014
Rated 5.0 out of 5.0 by Great Stay We enjoyed the hotel so much. Ideal location. Great staff. The shower was unbelievable and the tablet available in the room was a nice touch. August 12, 2014
Rated 5.0 out of 5.0 by Expensive but very nice and comfortable. We were disappointed at the room rate. However, most of the hotels in this area of the same caliber were this rate. August 5, 2014
Rated 5.0 out of 5.0 by excellent and relaxing stay great room with very nice furnishings..friendly staff..large selection at breakfast (eggs not so good, fake eggs tasted fake) everything else great though..good coffee with real half and half! August 4, 2014
Rated 4.0 out of 5.0 by Great First Experience in Holiday Inn Express This is the first time I've ever stayed at a Holiday Inn Express, and I'm a fan! It's located less than 1/2 a mile from my office, so the location was great. I like that they have free bike rentals (along with helmets!) and they have hot breakfast, which I was not expecting. I also liked the tablet that was in the room, which made it handy for me to look stuff up when I didn't want to turn on my computer -- although my 3 coworkers staying on a different floor didn't have one in their room, so maybe it's a new addition? 2 minor complaints: the noise coming from the room above me, which came across pretty loudly, although it could be a case of the guest being an inconsiderate, heavy walker -- thankfully it didn't last long; and a couple of nights I was able to hear the muffled sounds of tv from the room next door when I was trying to go to sleep -- which is more of an irritant than anything else. I'm taking 1 star off for the noise issues, which are minor but worth mentioning since I'm always surprised by hotels that don't have better noise insulation! Next time I'm asking for a room on the third floor, to avoid the stomping issue. July 29, 2014
Rated 5.0 out of 5.0 by Friendly staff, clean and quiet rooms. Very comfortable facility Great facility. Braskfast area is limited and became crowded. Need to keep the breakfast area open a little later. 9am it became very rushed. July 29, 2014
Rated 5.0 out of 5.0 by Great Hotel for Visit to Google We LOVED our stay here. This hotel was the best value I could find for our trip to Google and I was pleased that the hotel exceeded my expectations. We loved the decor; the hotel seemed like it had just been renovated. Our room was clean and comfortable. The bathroom was immaculate and sufficient in size. The staff was friendly and helpful.There's even a little courtyard garden area on site! We stayed at two other hotels on our California trip and this was our favorite! We had no trouble parking in the hotel garage (we stayed overnight on a Friday). July 23, 2014
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