Rated 4.5 out of 5 by 27
Rated 5.0 out of 5.0 by tantan888 Enjoyable family trip at this hotel
Our stay at Mountain View was very memorable. The breakfast was great since it was prepared fresh everyday. The rooms are clean and spacious and the bed was comfortable. There was no unpleasant smell in the room. The staff were very friendly, helpful and efficient. Our family would like to thank all the staff especially Jocelyn who works in the front desk because she made our stay fantastic and enjoyable. She made our trip less stressful and was able to arrange the transportation for us quickly. She always greets us with a friendly smile. She always tried her best to answer our questions. This hotel is conveniently near the suburb area with good restaurants nearby. We thoroughly enjoyed our stay. Congratulations to the entire management for a wonderful job done. Keep up the good work! It's indeed more fun in Holiday Inn Mountain View.
July 19, 2014
Rated 5.0 out of 5.0 by No name traveller Great
the hotel is clean and fresh. The bed was firm and comfortable. Location is perfect.
July 17, 2014
Rated 4.0 out of 5.0 by Mitselflick Clean Quite Rooms-Ok Breakfast-So so manager
Hotel staff were excellent. Rooms were new and quite. Perfect for a good night sleep. The breakfast was ok, but nothing to get exited about. This is a pretty good value for the location. We were on a business trip with a local healthcare organization and had issues with the manager not willing to work with us, as we almost needed to cancel at the last minute. She kept quoting policy about the 24 hour notice, which I agree, we should have followed if this had been a normal situation. She was not willing to work with us, even though we would be bringing more business to HIE in the future. It just seemed petty on her part to quote policy in an age of service excellence. We contacted corporate and they were wiling to give us a credit for the next time we would visit, but we ended up moving forward with the trip after all. Other than that, the facility was very nice.
July 14, 2014