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Rated 4.8 out of 5 by 274 reviewers.
Rated 5.0 out of 5.0 by The property is maintained and has been maintained in an excellent ciondition, rooms are quiet, comfortable and most important to our family, clean, c We travel with two dogs and crated cat. We stay at this particular Inn often because we are welcome and the property is in excellent condition. November 15, 2014
Rated 5.0 out of 5.0 by Can't Wait To Stay Here Again Wonderful place to stay, with a friendly, helpful and knowledgeable staff. Hated to leave and would love to come back again. November 14, 2014
Rated 4.0 out of 5.0 by Outstanding Staff; Very Good Amenities Strongly recommend this hotel for singles or families, business or pleasure. The Staff is outstanding: helpful and genuinely sincere. There was a Managers Reception (totally unexpected) and the breakfast had some nice choices/variation. I will definitely stay here again when traveling to/through Mt Airy and, based on my experience, more strongly consider HIE as a hotel of choice. November 14, 2014
Rated 5.0 out of 5.0 by Visit to Mayberry Very comfortable/Friendly staff/Room could use a touch up on paint but otherwise well maintained/Noisy neighbors but hotel can't control that. Would visit this hotel again November 10, 2014
Rated 2.0 out of 5.0 by comfortable bed room clean Comfortable bed, Room clean, room new and updated and very spacious with great channel line up on TV. However the noise from elevator and outside in parking lot kept us awake of and on all night. November 8, 2014
Rated 5.0 out of 5.0 by Great room, great service, loved my mattress and pillows. My husband and I really relaxed and enjoyed our room. It rained the entire time we were in Mt. Airy, NC but we were snug as a bug sitting in front of our fireplace. We watched great TV, played on the computer, and even read John Patterson's new book. It was sooo relaxing I did not mind not being able to get out and about. I would recommend this suite to anyone. November 7, 2014
Rated 5.0 out of 5.0 by Another Enjoyable Stay This is our third stay at this Holiday Inn Express and each one has been very enjoyable. The staff that we have interacted with have been very pleasant. We used our rewards points on this visit. The room was large, clean and comfortable. Breakfast had adequate choices. Our only complaint would be that the internet was very spotty in our room. We had a hard time connecting and kept losing the connection once we got it. Perhaps it was because our room was at the end of the hall. My husband used the computer in the business center and had no problems logging on. That being said, our experience was very positive and we would highly recommend the hotel to anyone staying in the Mt. Airy area. November 5, 2014
Rated 5.0 out of 5.0 by Great Stay We always stay at Holiday Inn Expresses when we travel as we always know they will be clean, friendly and offer a great breakfast. This particular hotel had the added bonuses of still having the hot tub and also a wonderful wine tasting with snacks each evening. November 4, 2014
Rated 5.0 out of 5.0 Pleasant staff, very clean My stay at Holiday Inn Express was very pleasant. The room, dining area, and common areas were very clean. The staff was helpful and pleasant/ November 1, 2014
Rated 5.0 out of 5.0 by Customer Service Good overall service, and pleasant Manager's Reception with local wines. Very pleasant front desk staff. October 31, 2014
Rated 5.0 out of 5.0 by Service and sleep experience The staff was super, there is no doubt about that and the cleanliness of the hotel was beyond reproach. The only issue that we did not address while we were at the hotel was the firmness of the bed. I assumed that the beds would be the same from room to room so I didn't ask, but the bed was too firm for both my husband and I which affected how well we slept. October 31, 2014
Rated 5.0 out of 5.0 by Great stop for the night We truly enjoyed our stay for the night after a long day on the road. Great hotel, staff and quality of sleep. October 29, 2014
Rated 5.0 out of 5.0 by PLEASANTLY SURPRISED We weren't sure what to expect not having stayed at the Holiday Inn Express previously. It was a pleasant surprised to experience the warm and friendly staff, the high quality of the facility, the cleanliness of the room and building, the excellent condition of the furnishings and room were all appreciated. The breakfast started off our day on a positive note, with a satisfying menu offering us all that we needed. Thank you for this experience! October 29, 2014
Rated 4.0 out of 5.0 by Very convenient and comfortable Hotel was very convenient to Mt Airy and surrounding areas. Staff was very friendly, professional and helpful, despite some initial issues with check-in. They resolved it wonderfully. Room was comfortable. Window shades worked too well. :) Very easy to oversleep it was so dark. Room had a walk in shower that was really nice and convenient. TV channels were a pain. Many were digital numbers, that were out of sequence. Food in breakfast area was above average. I would like to see a darker roast coffee instead of the house blend. October 29, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Comfortable bed and great service, would stay again. October 28, 2014
Rated 5.0 out of 5.0 by Great Hotel I am so glad IHG finally added a hotel to this area. I usually stay here a few times each year for business, and most of the time everything is perfect; however, there were a couple things this stay that was a little different. The first thing was the reception I received at the front desk. I was greeted as a platinum member, however, the attendant seems rushed and wasnt very personable (this makes a big first impression). The 2nd was the A/C in the room. I ALWAYS have to have noise while sleeping, so I always trying and set the A/C to have the fan constantly running; although this A/C unit had the option, it did not work correctly (this affected my sleeping). Other than these two issues, this hotel is great all around! October 28, 2014
Rated 5.0 out of 5.0 by Pleasant stay, great staff Hotel was way back off the road but once found the staff was some of the best I have encountered, and I travel a lot. Room was clean and updated. October 27, 2014
Rated 5.0 out of 5.0 by Extremely friendly staff ! I've stayed here 3 times in the past 6 weeks. The front desk staff is extremely friendly, and makes me feel like family. Ask for restaurant recommendations, as there are more than the chain restaurants near the hotel. The room is typical HIExpress, comfortable bed and pillows. I love the walk-in shower stall! Quiet room, as the hotel is 100 yards off the main road. Hotel is a little difficult to find, as their sign is lower to the ground compared to all the neighboring signs for KFC and BK. One more stay in 2 weeks. Thank You for your hospitality! October 26, 2014
Rated 5.0 out of 5.0 by Comfortable and friendly staff. Found accommodations to very comfortable. Staff very friendly and helpful at check-in and check-out. Reception hostess very friendly and knowledgeable of the area. Highly recommend Holiday Inn Express and Suites Mount Airy to anyone traveling to this area. October 26, 2014
Rated 5.0 out of 5.0 by Clean and Comfortable This Hotel is very clean. The rooms have comfortable beds. The fitness room has ample room & choices of equipment to use. October 25, 2014
Rated 5.0 out of 5.0 by Pleasant surprise Have been in a few motel/hotels. The Holiday Inn exceeded our expectations. Actually our daughter in Austin, Texas booked the room for us. The atmosphere experienced was enjoyed. October 23, 2014
Rated 5.0 out of 5.0 by Great place to stay! Would stay here again in a heartbeat! Comfortable and clean room and wonderful staff. Janice at the front desk was charming and gave us a great tip on where to have dinner. Thank you all! October 23, 2014
Rated 4.0 out of 5.0 by great free breakfast nice hotel had a view of a wall out are window did not like October 23, 2014
Rated 5.0 out of 5.0 by Comfortable and clean great bed- less than comfortable pillows. but I'm fussy. October 20, 2014
Rated 5.0 out of 5.0 by great service when I arrived we were upgraded to a suite in which was so quiet and clean. October 19, 2014
Rated 5.0 out of 5.0 by AUNT BEE RECOMMENDED THIS HOTEL The quality is consistent throughout the Holiday Inn Express hotels. We stayed at several on our 8 day journey through Tennessee and Virginia. If you want to feel at home on the road you should stay at H.I.E. October 17, 2014
Rated 5.0 out of 5.0 by exceptional staff and at the service was impeccable Backtracking on a road trip because of weather I was disappointed until I checked into this hotel. They were kind courteous and knowledgeable of the area. They helped turn our not wanting to be in this area into an experience that we would gladly repeat. October 16, 2014
Rated 5.0 out of 5.0 by Clean Was in Mt. Airy recently for a visit with family members. Couldn't have been more pleased with our stay at this Holiday Inn. Room was very clean and the hotel staff extremely nice. October 16, 2014
Rated 4.0 out of 5.0 by friendly and clean nice,clean room but not new. room was a bit on the small side compared to other HI xpress. had fridge/micro furniture was in good condition. Indoor pool was a bit small but adequate. excellent breakfast. Friendly "Mayberry" staff. There were more staff visible during the breakfast than I am used to seeing yet the pancake machine was empty. Not a big deal I had an omelet instead. October 14, 2014
Rated 5.0 out of 5.0 by Great Service This is not the first time we have stayed at this Holiday Inn, and as always the staff and service is wonderful. Always a good experience when we stay October 14, 2014
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