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Rated 4.8 out of 5 by 269 reviewers.
Rated 5.0 out of 5.0 by Great room, great service, loved my mattress and pillows. My husband and I really relaxed and enjoyed our room. It rained the entire time we were in Mt. Airy, NC but we were snug as a bug sitting in front of our fireplace. We watched great TV, played on the computer, and even read John Patterson's new book. It was sooo relaxing I did not mind not being able to get out and about. I would recommend this suite to anyone. November 7, 2014
Rated 5.0 out of 5.0 by Another Enjoyable Stay This is our third stay at this Holiday Inn Express and each one has been very enjoyable. The staff that we have interacted with have been very pleasant. We used our rewards points on this visit. The room was large, clean and comfortable. Breakfast had adequate choices. Our only complaint would be that the internet was very spotty in our room. We had a hard time connecting and kept losing the connection once we got it. Perhaps it was because our room was at the end of the hall. My husband used the computer in the business center and had no problems logging on. That being said, our experience was very positive and we would highly recommend the hotel to anyone staying in the Mt. Airy area. November 5, 2014
Rated 5.0 out of 5.0 by Great Stay We always stay at Holiday Inn Expresses when we travel as we always know they will be clean, friendly and offer a great breakfast. This particular hotel had the added bonuses of still having the hot tub and also a wonderful wine tasting with snacks each evening. November 4, 2014
Rated 5.0 out of 5.0 Pleasant staff, very clean My stay at Holiday Inn Express was very pleasant. The room, dining area, and common areas were very clean. The staff was helpful and pleasant/ November 1, 2014
Rated 5.0 out of 5.0 by Customer Service Good overall service, and pleasant Manager's Reception with local wines. Very pleasant front desk staff. October 31, 2014
Rated 5.0 out of 5.0 by Service and sleep experience The staff was super, there is no doubt about that and the cleanliness of the hotel was beyond reproach. The only issue that we did not address while we were at the hotel was the firmness of the bed. I assumed that the beds would be the same from room to room so I didn't ask, but the bed was too firm for both my husband and I which affected how well we slept. October 31, 2014
Rated 5.0 out of 5.0 by Great stop for the night We truly enjoyed our stay for the night after a long day on the road. Great hotel, staff and quality of sleep. October 29, 2014
Rated 5.0 out of 5.0 by PLEASANTLY SURPRISED We weren't sure what to expect not having stayed at the Holiday Inn Express previously. It was a pleasant surprised to experience the warm and friendly staff, the high quality of the facility, the cleanliness of the room and building, the excellent condition of the furnishings and room were all appreciated. The breakfast started off our day on a positive note, with a satisfying menu offering us all that we needed. Thank you for this experience! October 29, 2014
Rated 4.0 out of 5.0 by Very convenient and comfortable Hotel was very convenient to Mt Airy and surrounding areas. Staff was very friendly, professional and helpful, despite some initial issues with check-in. They resolved it wonderfully. Room was comfortable. Window shades worked too well. :) Very easy to oversleep it was so dark. Room had a walk in shower that was really nice and convenient. TV channels were a pain. Many were digital numbers, that were out of sequence. Food in breakfast area was above average. I would like to see a darker roast coffee instead of the house blend. October 29, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Comfortable bed and great service, would stay again. October 28, 2014
Rated 5.0 out of 5.0 by Great Hotel I am so glad IHG finally added a hotel to this area. I usually stay here a few times each year for business, and most of the time everything is perfect; however, there were a couple things this stay that was a little different. The first thing was the reception I received at the front desk. I was greeted as a platinum member, however, the attendant seems rushed and wasnt very personable (this makes a big first impression). The 2nd was the A/C in the room. I ALWAYS have to have noise while sleeping, so I always trying and set the A/C to have the fan constantly running; although this A/C unit had the option, it did not work correctly (this affected my sleeping). Other than these two issues, this hotel is great all around! October 28, 2014
Rated 5.0 out of 5.0 by Pleasant stay, great staff Hotel was way back off the road but once found the staff was some of the best I have encountered, and I travel a lot. Room was clean and updated. October 27, 2014
Rated 5.0 out of 5.0 by Extremely friendly staff ! I've stayed here 3 times in the past 6 weeks. The front desk staff is extremely friendly, and makes me feel like family. Ask for restaurant recommendations, as there are more than the chain restaurants near the hotel. The room is typical HIExpress, comfortable bed and pillows. I love the walk-in shower stall! Quiet room, as the hotel is 100 yards off the main road. Hotel is a little difficult to find, as their sign is lower to the ground compared to all the neighboring signs for KFC and BK. One more stay in 2 weeks. Thank You for your hospitality! October 26, 2014
Rated 5.0 out of 5.0 by Comfortable and friendly staff. Found accommodations to very comfortable. Staff very friendly and helpful at check-in and check-out. Reception hostess very friendly and knowledgeable of the area. Highly recommend Holiday Inn Express and Suites Mount Airy to anyone traveling to this area. October 26, 2014
Rated 5.0 out of 5.0 by Clean and Comfortable This Hotel is very clean. The rooms have comfortable beds. The fitness room has ample room & choices of equipment to use. October 25, 2014
Rated 5.0 out of 5.0 by Pleasant surprise Have been in a few motel/hotels. The Holiday Inn exceeded our expectations. Actually our daughter in Austin, Texas booked the room for us. The atmosphere experienced was enjoyed. October 23, 2014
Rated 5.0 out of 5.0 by Great place to stay! Would stay here again in a heartbeat! Comfortable and clean room and wonderful staff. Janice at the front desk was charming and gave us a great tip on where to have dinner. Thank you all! October 23, 2014
Rated 4.0 out of 5.0 by great free breakfast nice hotel had a view of a wall out are window did not like October 23, 2014
Rated 5.0 out of 5.0 by Comfortable and clean great bed- less than comfortable pillows. but I'm fussy. October 20, 2014
Rated 5.0 out of 5.0 by great service when I arrived we were upgraded to a suite in which was so quiet and clean. October 19, 2014
Rated 5.0 out of 5.0 by AUNT BEE RECOMMENDED THIS HOTEL The quality is consistent throughout the Holiday Inn Express hotels. We stayed at several on our 8 day journey through Tennessee and Virginia. If you want to feel at home on the road you should stay at H.I.E. October 17, 2014
Rated 5.0 out of 5.0 by exceptional staff and at the service was impeccable Backtracking on a road trip because of weather I was disappointed until I checked into this hotel. They were kind courteous and knowledgeable of the area. They helped turn our not wanting to be in this area into an experience that we would gladly repeat. October 16, 2014
Rated 5.0 out of 5.0 by Clean Was in Mt. Airy recently for a visit with family members. Couldn't have been more pleased with our stay at this Holiday Inn. Room was very clean and the hotel staff extremely nice. October 16, 2014
Rated 4.0 out of 5.0 by friendly and clean nice,clean room but not new. room was a bit on the small side compared to other HI xpress. had fridge/micro furniture was in good condition. Indoor pool was a bit small but adequate. excellent breakfast. Friendly "Mayberry" staff. There were more staff visible during the breakfast than I am used to seeing yet the pancake machine was empty. Not a big deal I had an omelet instead. October 14, 2014
Rated 5.0 out of 5.0 by Great Service This is not the first time we have stayed at this Holiday Inn, and as always the staff and service is wonderful. Always a good experience when we stay October 14, 2014
Rated 5.0 out of 5.0 by Great place to stay for Mayberry Days The Holiday Inn Express Hotel & Suites in Mount Airy, NC is a wonderful place to stay during Mayberry Days. We have stayed two years in a row now and I can't wait to make my reservations for next year. The hotel is very clean and comfortable. The beds were not quite as comfortable as last year, but that's to be expected after so much use. The staff is friendly and helpful. The hotel is quiet and it is close to all things Mayberry. They even accept pets. What more could you ask for? We will definitely stay here again and will make our next year's reservations as soon as the computer will accept them. Thanks Holiday Inn Express! October 14, 2014
Rated 4.0 out of 5.0 by Fantastic Staff Janice and the rest of the team were so nice an service minded I actually felt I was in Mayberry! I would definatly stay there again. October 12, 2014
Rated 5.0 out of 5.0 by Spacious, quiet rooms and excellent staff My stay was without a doubt very comfortable and enjoyable!... My room was spacious, quiet, clean and supplied everything that I needed. The staff was very courteous, knowledgeable and informative. I would definitely return to this location and recommend Holiday Inn or any of it's associate hotels/suites! October 9, 2014
Rated 5.0 out of 5.0 by Overall excellent stay This is a new hotel and is well kept, clean and easy to navigate. The staff is wonderful. October 9, 2014
Rated 5.0 out of 5.0 perfect stay My wife, three kids and our bulldog. Nice and big room. Spotless hotel and grounds. The best hotel breakfast ever. Kind, friendly staff. Stay here if you're in Mt Airy! October 8, 2014
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